Edit

Share via

Troubleshoot extension failures for Azure Arc-enabled servers using Microsoft Copilot in Azure

  • Article

Microsoft Copilot in Azure (preview) can help you troubleshoot issues with extensions deployed on Azure Arc-enabled servers. Extensions are small applications that provide post-deployment configuration and automation tasks, like installation of software. Many of the Azure management services available for Arc-enabled servers require extensions.

When you ask Microsoft Copilot in Azure questions about troubleshooting extensions for Arc-enabled servers, it prompts you to select the Arc-enabled server and the extension that you are interested in troubleshooting. Copilot in Azure analyzes your current configuration and associated logs, then provides a summary of the issue and recommended remediation steps. When possible, Copilot in Azure will assist you with performing actions to help remediate the issue, such as reinstalling the extension.

Tip

The tasks and sample prompts listed here show a few of the areas where Microsoft Copilot in Azure (preview) can be especially helpful. However, this isn't a complete list of all the things you can do. We encourage you to experiment with your own prompts and see how Microsoft Copilot in Azure (preview) can help you manage your Azure resources and environment.

Important

Microsoft Copilot in Azure (preview) is currently in PREVIEW. See the Supplemental Terms of Use for Microsoft Azure Previews for legal terms that apply to Azure features that are in beta, preview, or otherwise not yet released into general availability.

Sample prompts

  • "Help me troubleshoot my failed extension on my arc-server"
  • "Why is my extension on my Arc machine in a failed state?"

Examples

When you ask Microsoft Copilot in Azure "Help me troubleshoot my arc server extension", Copilot runs an analysis of your extension state and error logs. First, it asks you to confirm the affected machine:

Screenshot of Microsoft Copilot in Azure prompting to select an Arc-enabled server for troubleshooting.

If there are multiple extensions in a failed state, you'll be prompted to select the one you're interested in. Copilot in Azure then shows details about the error message and recommended troubleshooting steps.

Screenshot of Microsoft Copilot in Azure providing details about an Arc extension error.

In some cases, reinstalling the extension may be needed to fix the issue. When possible, Copilot in Azure will offer to help you reinstall it.

Screenshot of Microsoft Copilot in Azure prompting to reinstall

Next steps