Quickstart: Enable alphanumeric sender ID

Prerequisites

Alphanumeric sender ID

Alphanumeric Sender IDs are displayed as a custom alphanumeric phrase like the company’s name (CONTOSO, MyCompany) on the recipient handset. Alphanumeric sender IDs can be used for various use cases like one-time passcodes, marketing alerts, and flight status notifications.

There are two types of alphanumeric sender IDs:

  • Dynamic alphanumeric sender ID: Supported in countries/regions that don't require registration for use. Dynamic alphanumeric sender IDs can be instantly provisioned.
  • Preregistered alphanumeric sender ID: Supported in countries/regions that require registration for use. Preregistered alphanumeric sender IDs are typically provisioned in 4-5 weeks.

Refer to SMS overview page for list of countries/regions that are supported.

Enable dynamic alphanumeric sender ID

To enable dynamic alphanumeric sender ID, go to your Communication Services resource on the Azure portal.

Screenshot showing a Communication Services resource's main page.

Navigate to the Alphanumeric Sender ID blade in the resource menu, select dynamic tab and click on "Enable Alphanumeric Sender ID" button to enable alphanumeric sender ID service. If the enable button isn't available for your subscription and your subscription address is supported for alphanumeric sender ID, create a support ticket.

Screenshot showing an Alphanumeric senderID blade.

Enable preregistered alphanumeric sender ID

To enable preregistered alphanumeric sender ID, go to your Communication Services resource on the Azure portal.

Screenshot showing a Communication Services resource's main page.

Navigate to the Alphanumeric Sender ID blade in the resource menu, select preregistered tab and click on "Submit an application" button to submit the registration form. Once the application is submitted, the provisioning typically takes 4-5 weeks before it is available to use.

Screenshot showing the preregistered tab in Alphanumeric senderID blade.

Next steps

The following documents may be interesting to you:

  • Familiarize yourself with the SMS SDK