Outlook Troubleshooting: Outlook needs password but password option does not show
Work in progress..
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Introduction
When you're user account expires in AD or Azure AD, or when you change your user password, and then start the Outlook client, you see a message in the interface in the below right corner:
(keylock icon) need password.
Application View
Issue
When you click the "need password" message nothing happens.
When you click the "Send/Receive" menu you see an option "Enter password", but when you click the icon, it quickly flips but it you do not get the window to enter your password.
Troubleshooting
Enter password / force sync
Restart outlook
Log out/Log in on Windows
Start outlook in safe mode
Repair outlook in Control Panel
##
Registry edit
See also
#other Wiki articles#
References
Forums
- https://techcommunity.microsoft.com/t5/outlook/outlook-password-prompt-disappears-quickly/m-p/793317
- https://techcommunity.microsoft.com/t5/windows-virtual-desktop/outlook-login-issues-with-wvd-fslogix/m-p/1024998
- https://techcommunity.microsoft.com/t5/outlook/outlook-orange-color/m-p/1364518#U1364518
- https://superuser.com/questions/1349327/outlook-needs-password-but-dialog-box-disappears
- https://answers.microsoft.com/en-us/msoffice/forum/msoffice_outlook/outlook-says-need-password-but-no-prompts/ae598d44-a2b5-4643-a3bd-bdf37c88aa0c?auth=1