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SCVMM 2016 Troubleshooting: Installation wizard will not allow you to go further after you click “I Accept” and click Next the wizard will freeze

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Note

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Issue 

SCVMM Installation wizard will not allow you to go further after you click “I Accept” and click Next the wizard will freeze:

Analysis 

When you look into the SCVMM Installation Logs you will see the below error:

03:21:36:Uncaught Exception: Threw Exception.Type: System.IO.FileNotFoundException, Exception.Message: Could not load file or assembly 'NativeConfigHelper.dll' or one of its dependencies. The specified module could not be found.

03:21:36:StackTrace:   at Microsoft.VirtualManager.Setup.CustomDelegates.ForwardFromEulaPageHandler(Page currentPage)

   at Microsoft.VirtualManager.SetupFramework.PageNavigation.NavigateToPage(Navigation navigation, String jumpPage, Boolean shouldValidate)

   at Microsoft.VirtualManager.Setup.WpfFormsHostPage.ButtonNextClick(Object sender, RoutedEventArgs e)

   at System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)

   at System.Windows.UIElement.RaiseEventImpl(DependencyObject sender, RoutedEventArgs args)

   at System.Windows.Controls.Primitives.ButtonBase.OnClick()

   at System.Windows.Controls.Button.OnClick()

   at System.Windows.Controls.Primitives.ButtonBase.OnKeyDown(KeyEventArgs e)

   at System.Windows.RoutedEventArgs.InvokeHandler(Delegate handler, Object target)

   at System.Windows.RoutedEventHandlerInfo.InvokeHandler(Object target, RoutedEventArgs routedEventArgs)

   at System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)

   at System.Windows.UIElement.RaiseEventImpl(DependencyObject sender, RoutedEventArgs args)

   at System.Windows.UIElement.RaiseTrustedEvent(RoutedEventArgs args)

   at System.Windows.Input.InputManager.ProcessStagingArea()

   at System.Windows.Input.InputManager.ProcessInput(InputEventArgs input)

   at System.Windows.Input.InputProviderSite.ReportInput(InputReport inputReport)

   at System.Windows.Interop.HwndKeyboardInputProvider.ReportInput(IntPtr hwnd, InputMode mode, Int32 timestamp, RawKeyboardActions actions, Int32 scanCode, Boolean isExtendedKey, Boolean isSystemKey, Int32 virtualKey)

   at System.Windows.Interop.HwndKeyboardInputProvider.ProcessKeyAction(MSG& msg, Boolean& handled)

   at System.Windows.Interop.HwndSource.CriticalTranslateAccelerator(MSG& msg, ModifierKeys modifiers)

   at System.Windows.Interop.HwndSource.OnPreprocessMessage(Object param)

   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)

   at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)

   at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Int32 numArgs)

   at System.Windows.Threading.Dispatcher.Invoke(DispatcherPriority priority, Delegate method, Object arg)

   at System.Windows.Interop.HwndSource.OnPreprocessMessageThunk(MSG& msg, Boolean& handled)

   at System.Windows.Interop.ComponentDispatcherThread.RaiseThreadMessage(MSG& msg)

   at System.Windows.Threading.Dispatcher.PushFrameImpl(DispatcherFrame frame)

   at System.Windows.Application.RunDispatcher(Object ignore)

   at System.Windows.Application.RunInternal(Window window)

   at Microsoft.VirtualManager.Setup.Program.UiRun()

   at Microsoft.VirtualManager.Setup.Program.Main()

Solution

After some analysis we found that customer was missing Visual C++ 2012 64bit on the VMM Server and after we installed it fixed the issue.