Office 365: How To Add A Shared Mailbox To An Android Device With Stock Applications

Article
1/17/2024

CONSIDERATIONS BEFORE THE SIMULATION

The shared mailbox can be connected to the device without adding the "main" mailbox.
To allow the shared mailbox, connected in IMAP to the device, to send the emails, the Office365 SMTP protocol will be used. The valid account for sending will be one of the accounts with full access and "send as" of the organization.
Mail folders and subfolders will be automatically synchronized between Office365 and Android, both those already present or those added after the simulation, the calendar and contacts will not be synchronized.

In this simulation, we have a mailbox in an Office365 E3 plan, a shared mailbox and an Android device.

The purpose of this simulation is to add the mailbox to the devices with the "MAIL" application already present in Android (stock).

BEFORE STARTING:

1. Create the user marco@mb0339.online

2. Create the shared mailbox shared1@mb0339.online:

· From the admin panel click "Admin Centers" and then "Exchange"

http://www.mb0339.online/file/TECHNET_SF_ANDROID/IMAGE001.PNG

· Click the "Recipients" section on the "shared" link

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· Click "New". The "New Shared Mailbox" window opens. Fill in the fields and add the user Marco who will have the "full access" permissions to the mailbox and the "Send as" permissions. Click "Save"

http://www.mb0339.online/file/TECHNET_SF_ANDROID/IMAGE003.PNG

STARTING THE SIMULATION ON ANDROID DEVICE 7.0

1. Open “Mail” app

2. Click “Add Accounts”

http://www.mb0339.online/file/TECHNET_SF_ANDROID/IMAGE005.PNG

3. Enter the shared mailbox as the Email Address, the password used for the main mailbox (in this case the password of marco@mb0339.online). Click "MANUAL SETUP" and select "IMAP account"

http://www.mb0339.online/file/TECHNET_SF_ANDROID/IMAGE006.PNG

4. Change the fields in this way

http://www.mb0339.online/file/TECHNET_SF_ANDROID/IMAGE007.PNG

The username consists of "main_mailbox\shared_mailbox" while the password is the one used to access the "main_mailbox"

5. Change the incoming server settings in this way

http://www.mb0339.online/file/TECHNET_SF_ANDROID/IMAGE009.PNG

6. Change the outgoing server settings in this way

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7. Change the permissions in this way

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The username is composed of "the main mailbox", the password is the one used to access the "main mailbox"

8. Now you can use the shared mailbox in the Android Mail app