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Email delivery options for LoB, Apps through Office365 Conversation Options

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You have Line of Business (LoB) apps, Multi-Function Printers (MFP), Systems, and need to configure them to send email to intended recipients; internal users  (within your organization) and in some cases to external/other users.

 

Your requirements vary:

  • You don't want to incur additional license or dedicated mailbox for LoB, MFP.
  • You don't want to setup additional infrastructure like a local SMTP server in your environment.
  • You don't want your users to send scanned email to external email addresses.
  • Some apps/systems need to send email to external users.

 

We have sized up on how you could mix and match available email delivery options at the same time to suit your various requirements in the Excel sheet available here http://bit.ly/2hN5E7r

 

  • You don't want to incur additional license or dedicated mailbox for LoB, MFB (Internal email delivery only)
    • Use direct-send Option-1 as mentioned in the Excel sheet.
  • Email from HR/Intranet portal and in-house apps to internal users. (Internal email delivery only)
    • Use direct-send Option-1 as mentioned in the Excel sheet.
  • You don't want to setup additional infrastructure like a local SMTP server in your environment. (Internal email delivery only)
    • Use direct-send Option-1 as mentioned in the Excel sheet.
  • You don't want your users to send scanned email to external email addresses (Internal email delivery only)
    • Use direct-send Option-1 as mentioned in the Excel sheet. 
  • Some LoB/apps/systems need to send email to internal as well as to external users but don't want to incur additional license or dedicated mailbox for LoB, MFB
    • You can use direct-send Option-2 as mentioned in the Excel sheet.
  • Some LoB/apps/systems need to send email to internal as well as external users. And your application is hosted by third-party like Azure and sending through SMTP relay is not an option for you.
    • You can use client submission Option-3 as mentioned in the Excel sheet.