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Windows 7 SP1 and Windows Server 2008 R2 SP1: List of USB related hotfixes post SP1

  • Article

Applies to:

  • Windows Server 2008 R2 Service Pack 1
  • Windows Server 2008 R2 SP1
  • W2K8R2 Service Pack 1
  • W2K8R2 SP1
  • Windows 7 Service Pack 1
  • Windows 7 SP1
  • Win7 Service Pack 1
  • Win7 SP1

Note: You should check http://support.microsoft.com for the latest version of the different files.

Note 2: These are not available in Windows Update.

Note 3: You can download them without entering your e-mail address and captcha if you are a Microsoft Premier customer and have a http://Premier.Microsoft.com account.

Note 4: Carefully review the list and decide which might be applicable to your unique environment.

Note 5: Test in your test and your quality assurance environment.

List of USB related hotfixes post SP1 for Windows 7 SP1 and Windows Server 2008 R2 SP1.

Originally published: Jun. 2015. Updated Jun. 2015.

3013174 "No Computer Found" error on front panel of USB scanner when you scan documents in Windows 7 or Windows Server 2008 R2

https://support.microsoft.com/kb/3013174

Update(s):

  • Shsvcs.dll 6.1.7601.22914
  • Sti.dll 6.1.7601.22914
  • Wiarpc.dll 6.1.7601.22914
  • Wiaservc.dll 6.1.7601.22914
  • Wiatrace.dll 6.1.7600.16385

2990372 "Device does not exist" error after you reinsert a USB COM port device

https://support.microsoft.com/kb/2990372

Update(s):

  • Usbser.sys 6.1.7601.22762

Supersede(s):

  • 2964073 Stop error 7E or Stop error D1 occurs during read operations on a Usbser device
  • 2961132 Bluetooth devices unrecognized after a computer resumes from sleep or hibernate state in Windows 8.1 or Windows 7

https://support.microsoft.com/kb/2961132

Update(s):

  • Usbccgp.sys 6.1.7601.22526
  • Usbhub.sys  6.1.7601.22701
  • Usbd.sys  6.1.7601.22526
  • Usbehci.sys  6.1.7601.22701
  • Usbhub.sys  6.1.7601.22701
  • Usbohci.sys  6.1.7601.22526
  • Usbport.sys  6.1.7601.22701
  • Usbuhci.sys  6.1.7601.22526
  • Usbccgp.sys 6.1.7601.22526
  • Usbhub.sys  6.1.7601.22701
  • Usbport.inf_loc
  • Usbd.sys  6.1.7601.22526
  • Usbehci.sys  6.1.7601.22701
  • Usbhub.sys  6.1.7601.22701
  • Usbohci.sys  6.1.7601.22526
  • Usbport.sys  6.1.7601.22701
  • Usbuhci.sys  6.1.7601.22526

Supersede(s):

  • 2895729 FIX: Stop error 0x9F or 0xFE in Usbhub.sys occurs when asynchronous transfer is in progress with a USB device in Windows 7 Service Pack 1 or Windows Server 2008 R2 Service Pack 1
  • 2828030 USB audio devices stop streaming audio on a computer that is running Windows 7 SP1, Windows Server 2008 R2 SP1 or Windows XP SP3
  • 2798670 USB audio stream stalls on a computer that is running Windows 7 or Windows Server 2008 R2
  • 2742516 Device has not been installed correctly" or "Device unplugged" error message when you connect a USB hub to a computer that is running Windows 7 or Windows Server 2008 R2
  • 2720599 "0x0000009F" Stop error when you resume a computer from hibernation in Windows 7 or in Windows Server 2008 R2
  • 2683549 USB composite devices do not enter selective suspend mode after you resume a Windows 7 or Windows Server 2008 R2-based computer from sleep
  • 2621491 USB hub stops working in Windows 7 if you click the mouse while the computer is entering sleep
  • 2618542 "Device is not connected" error when you connect a USB hub or hub chip equipment that is connected for the first time, and hotfix KB2528984 is installed on Windows 7-based or Windows Server 2008 R2-based computers
  • 2615763 "0x000000D1" Stop error when you connect a USB composite device to a computer that is running Windows 7 or Windows Server 2008
  • 2529073 Binary files in some USB drivers are not updated after you install Windows 7 SP1 or Windows Server 2008
  •  R2 SP1
  • 2528984 Functionality issues on USB devices that are connected to a Windows 7-based computer that has an Intel platform
  • 2459268 "0x0000009F" Stop error in Windows 7 or in Windows Server 2008 R2 when the computer enters or resumes from the Soft Off (S5) power state
  • 2444420 In Windows 7 a USB Device is Surprise Removed and Re-initialized When Resuming From Suspend
  • 2416007 An USB device may intermittently disconnect and reconnect when you use the USB device in Windows 7 or in Windows Server 2008 R2
  • 2922059 A Windows 7-based tablet that uses the Intel Atom processor may stop responding for two minutes

https://support.microsoft.com/kb/2922059

Update(s):

 

  • Hdaudbus.sys 6.1.7601.18352
  • Hdaudbus.sys 6.1.7601.22551

2919139 Sound is lost for a while on a MIDI device in Windows 8.1 or Windows 7

https://support.microsoft.com/kb/2919139

Update(s):

  • Usbaudio.sys 6.1.7601.18496
  • Usbaudio.sys 6.1.7601.22712

Supersede(s):

  • 2619331 A Windows 7-based computer does not enter sleep mode after you play audio files through a USB headset or a USB audio device
  • 2913763 Biometric fingerprint device does not work on a Windows 7 SP1 or Windows Server 2008 R2 SP1-based computer

https://support.microsoft.com/kb/2913763

Update(s):

  • Wbiosrvc.dll 6.1.7601.18327
  • Wbiosrvc.dll 6.1.7601.22525

2905407 Stop error 0xD1 when you download uTorrent content through an RNDIS 6.0 connection

https://support.microsoft.com/kb/2905407

Update(s):

  • Rndismp6.sys 6.1.7601.18305
  • Rndismpx.sys 6.1.7601.17887
  • Usb80236.sys 6.1.7601.18076
  • Usb8023x.sys 6.1.7601.18076
  • Rndismp6.sys 6.1.7601.22500
  • Rndismpx.sys 6.1.7601.22500
  • Usb80236.sys 6.1.7601.22500
  • Usb8023x.sys 6.1.7601.22500

2892932 Plug and Play Manager stops working when you wake a computer from sleep in Windows

https://support.microsoft.com/kb/2895729

Update(s):

  • Drmk.sys 6.1.7601.18270
  • Portcls.sys 6.1.7601.18270
  • Drmk.sys 6.1.7601.22465
  • Portcls.sys 6.1.7601.22465

2869799 Group Policy Preferences incorrectly sets a network printer as default in Windows 7 and Windows Server 2008 R2

https://support.microsoft.com/kb/2869799

Update(s):

  • Gpprefcl.dll 6.1.7601.22382

2857782 "Stop 0x000000C9" error when you disconnect a device from a Windows 7 SP1 or Windows Server 2008 R2 SP1-based computer

https://support.microsoft.com/kb/2857782

Update(s):

  • Appid-ppdlic.xrm-ms
  • Appid.sys  6.1.7601.22351
  • Appidapi.dll  6.1.7601.22351
  • Appidcertstorecheck.exe  6.1.7601.22351
  • Appidpolicyconverter.exe  6.1.7601.22351
  • Appidsvc.dll  6.1.7601.22351
  • Csrsrv.dll  6.1.7601.18113
  • Csrsrv.dll  6.1.7601.22351
  • Ntdll.dll 6.1.7601.18178
  • Ntdll.dll 6.1.7601.22351
  • -Ntkrnlpa.exe 6.1.7601.18178
  • Ntoskrnl.exe 6.1.7601.18178
  • Ntkrnlpa.exe 6.1.7601.22351
  • Ntoskrnl.exe 6.1.7601.22351
  • Smss.exe  6.1.7601.18113
  • Apisetschema.dll  6.1.7601.22351
  • Smss.exe  6.1.7601.22351
  • Smss.exe  6.1.7601.18113
  • Apisetschema.dll  6.1.7601.22351
  • Smss.exe  6.1.7601.22351

2800170 Mouse class installer crashes when you try to update drivers for USB HID devices in Windows 7 or Windows Server 2008 R2

https://support.microsoft.com/kb/2800170

Update(s):

  • Sysclass.dll 6.1.7600.21417
  • Sysclass.dll 6.1.7601.22210

2800095 Wudfhost.exe crashes when you plug in a USB-ICCD-compliant smart card device into a Windows computer

https://support.microsoft.com/kb/2800095

Update(s):

  • Wudfusbcciddriver.dll 6.1.7601.18381
  • Wudfusbcciddriver.dll 6.1.7601.22584

2799926 USB storage device cannot be recognized or mounted on a computer that is running Windows 7 or Windows Server 2008 R2

https://support.microsoft.com/kb/2799926

Update(s):

  • Dumpfve.sys 6.1.7600.16385
  • Fvevol.sys  6.1.7600.17221
  • Dumpfve.sys 6.1.7600.16385
  • Fvevol.sys  6.1.7600.21432
  • Dumpfve.sys 6.1.7600.16385
  • Fvevol.sys  6.1.7601.18062
  • Dumpfve.sys 6.1.7600.16385
  • Fvevol.sys  6.1.7601.22230

2770436 You cannot scan data by using a USB 3.0 scanner that is connected to a Windows 7 or Windows Server 2008 R2-based computer

https://support.microsoft.com/kb/2770436

Update(s):

  • Scsiscan.sys 6.1.7600.16385
  • Serscan.sys  6.1.7600.16385
  • Usbscan.sys 6.1.7601.18180
  • Wiafbdrv.dll 6.1.7600.16385
  • Wsdscan.sys 6.1.7600.16385
  • Scsiscan.sys 6.1.7600.16385
  • Serscan.sys  6.1.7600.16385
  • Usbscan.sys 6.1.7601.22353
  • Wiafbdrv.dll 6.1.7600.16385
  • Wsdscan.sys 6.1.7600.16385

2721341 Audio output stops intermittently on a computer that is running Windows 7 or Windows Server 2008 R2

https://support.microsoft.com/kb/2721341

Update(s):

  • Audiodg.exe 6.1.7600.16385
  • Audioeng.dll 6.1.7600.17037
  • Audiokse.dll 6.1.7600.17037
  • Audioses.dll 6.1.7600.16385
  • Audiosrv.dll  6.1.7600.16385
  • Encdump.dll 5.0.1.1
  • Prod_audio-audiocore.ptxml
  • Audiodg.exe 6.1.7600.21229
  • Audioeng.dll 6.1.7600.21229
  • Audiokse.dll 6.1.7600.21229
  • Audioses.dll 6.1.7600.16385
  • Audiosrv.dll  6.1.7600.21229
  • Encdump.dll 5.0.1.1
  • Prod_audio-audiocore.ptxml
  • Audiodg.exe 6.1.7601.17514
  • Audioeng.dll 6.1.7601.17858
  • Audiokse.dll 6.1.7601.17858
  • Audioses.dll 6.1.7601.17858
  • Audiosrv.dll  6.1.7601.17514
  • Encdump.dll 5.0.1.1
  • Prod_audio-audiocore.ptxml
  • Audiodg.exe 6.1.7601.17514
  • Audioeng.dll 6.1.7601.22014
  • Audiokse.dll 6.1.7601.22014
  • Audioses.dll 6.1.7601.22014
  • Audiosrv.dll  6.1.7601.17514
  • Encdump.dll 5.0.1.1
  • Prod_audio-audiocore.ptxml

2719857 You cannot use an USB RNDIS device to connect to a 3G or 4G network in Windows 7 or in Windows Server 2008 R2

https://support.microsoft.com/kb/2719857

Update(s):

  • Ndis.sys 6.1.7601.17856
  • Ndismigplugin.dll 6.1.7600.16385
  • Ndistrace.mof
  • Ndis.sys 6.1.7601.22010
  • Ndismigplugin.dll 6.1.7601.22010
  • Ndistrace.mof
  • Rndismp.sys 6.1.7601.17856
  • Rndismp.sys 6.1.7601.22010
  • Rndismp6.sys 6.1.7601.17856 <-- superseded by KB 2905407
  • Rndismpx.sys 6.1.7601.17856 <-- superseded by KB 2905407
  • Usb80236.sys 6.1.7600.16385 <-- superseded by KB 2905407
  • Usb8023x.sys 6.1.7600.16385 <-- superseded by KB 2905407
  • Rndismp6.sys 6.1.7601.22010 <-- superseded by KB 2905407
  • Rndismpx.sys 6.1.7601.22010 <-- superseded by KB 2905407
  • Usb80236.sys 6.1.7600.16385 <-- superseded by KB 2905407
  • Usb8023x.sys 6.1.7600.16385 <-- superseded by KB 2905407

Supersede(s):

  • 2477042 The communication stops between a USB RNDIS device and a computer that is running Windows 7, Windows Server 2008 R2, Windows Vista or Windows Server 2008 after you remove the device from the USB hub and then reattach the device
  • 2664203 "Invalid XML content" error message when you run a WMIC command in Windows 7 or in Windows Server 2008 R2

https://support.microsoft.com/kb/2664203

Update(s):

  • Wmic.exe 6.1.7601.17759
  • Wmic.exe 6.1.7601.21895

2648039 "0x00000101" Stop error occurs in Windows 7 or in Windows Server 2008 R2 if a USB 2.0 debug cable is attached

https://support.microsoft.com/kb/2664203

Update(s):

  • Kdusb.dll 6.1.7600.21331
  • Kdusb.dll 6.1.7601.21866

2640148 Windows Explorer stops responding if you try to expand a mapped drive in Windows 7 or in Windows Server 2008 R2

https://support.microsoft.com/kb/2640148

Update(s):

  • Ntshrui.dll 6.1.7600.16910
  • Ntshrui.dll 6.1.7600.21083
  • Ntshrui.dll 6.1.7601.17718

Ntshrui.dll 6.1.7601.21853

2618535 USB HID keyboard incorrectly reports the previous auto-repeat scan code in Windows 7 or in Windows Server 2008 R2

https://support.microsoft.com/kb/2618535

Update(s):

  • Kbdhid.sys 6.1.7600.16888
  • Kbdhid.sys 6.1.7600.21057
  • Kbdhid.sys 6.1.7601.17695
  • Kbdhid.sys 6.1.7601.21822

Supersede(s):

  • 2526967 The Shift key on a USB keyboard does not override the automatic logon setting on a computer that is running Windows 7 or Windows Server 2008 R2
  • 2581464 Driver update to increase the maximum USB transfer size in Windows 7 and Windows Server 2008 R2
  • https://support.microsoft.com/kb/2581464

Update(s):

  • Usbstor.sys 6.1.7600.16849
  • Usbstor.sys 6.1.7600.21009
  • Usbstor.sys 6.1.7601.17650
  • Usbstor.sys 6.1.7601.21771

Supersede(s):

2496290 "ERROR_IO_DEVICE" error message when you use the DeviceIoControl function together with the IOCTL_DISK_IS_WRITABLE control code in Windows 7 or in Windows Server 2008 R2

2524840 "0x000000C4" Stop error occurs when you run the "Common Scenario Stress with IO" test on a Windows 7-based computer on which Windows Virtual PC and Windows Logo Kit are installed

https://support.microsoft.com/kb/2524840

Update(s):

  • Usbrpm.sys 6.1.7600.16784
  • Usbrpm.sys 6.1.7600.20928
  • Usbrpm.sys 6.1.7601.17582
  • Usbrpm.sys 6.1.7601.21687

Supersede(s):

  • 2489036 FIX: Stop errors occur when you start the Windows 7 installation process by using an image that has Windows XP mode preinstalled
  • 2509318 The mouse, USB ports, and PCI-E devices do not work when you move a Bluetooth mouse during startup in Windows 7 or in Windows Server 2008 R2

https://support.microsoft.com/kb/2509318

Update(s):

  • Hidbth.sys 6.1.7600.16779
  • Hidbth.sys 6.1.7600.20923
  • Hidbth.sys 6.1.7601.17578
  • Hidbth.sys 6.1.7601.21682

Supersede(s):

  • 2489740 A Bluetooth device may not be detected on a computer that uses AMD PowerXpress technology and that is running Windows 7
  • 2496744 A black screen is displayed when a Windows 7 SP1-based or Windows Server 2008 R2 SP1-based computer tries to enter hibernation

https://support.microsoft.com/kb/2496744

Update(s):

  • errata.inf 6.1.7601.17559
  • errata.inf 6.1.7601.21659

2319435 Device Manager does not display a Bluetooth device in Windows 7 or in Windows Server 2008 R2

https://support.microsoft.com/kb/2319435

Update(s):

  • Bthport.sys 6.1.7600.16740
  • Bthusb.sys 6.1.7600.16740
  • Bthport.sys 6.1.7600.20882
  • Bthusb.sys 6.1.7600.20882
  • Bthport.sys 6.1.7601.17544
  • Bthusb.sys 6.1.7601.17544
  • Fsquirt.exe 6.1.7601.17514
  • Bthport.sys 6.1.7601.21642
  • Bthusb.sys 6.1.7601.21642
  • Fsquirt.exe 6.1.7601.17514