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SharePoint 2013: Troubleshooting Server Error in '/' Application. Object reference not set to an instance of an object

Issue

while accessing the SharePoint 2013 site we get the error below.

Description

An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details

System.NullReferenceException: Object reference not set to an instance of an object.

Source Error

An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

Stack Trace

[NullReferenceException: Object reference not set to an instance of an object.] Microsoft.SharePoint.Utilities.SPUtility.RedirectToAccessDeniedPage(HttpContext context) +66 Microsoft.SharePoint.Utilities.SPUtility.HandleAccessDenied(HttpContext context) +759 Microsoft.SharePoint.IdentityModel.SPFederationAuthenticationModule.OnEndRequest(Object sender, EventArgs eventArgs) +1197 System.Web.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() +181 System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) +164

Solution

Please follow the below steps to resolve the issue.

  1. Ensure the Root site(/) is created for the web application.