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Error: Cannot open Service Control Manager on computer “SQL”. This operation might require other privileges

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This post outlines an error received while building a new Lync lab. Here is the error:

  • "Cannot open Service Control Manager on computer ‘vr-eb-sql-ap01’. This operation might require other privileges."

First thing double checked was that the account was part of the correct groups being CSAdministrator and RTCUniversalAdmin as shown below. *Also make sure you have rights in SQL*

https://collaborationpro.com/wp-content/uploads/2015/03/LyncError3-235x300.png

Another thing to take note of is if you are installing Lync Server 2013 Standard, your pool name needs to match your front end. In this case Lync Server 2013 Enterprise was installed so the pool name can be different. Here is the error when you try publish the topology:

https://collaborationpro.com/wp-content/uploads/2015/03/LyncError2-300x236.png

When clicking on View Logs on the top right hand side you can see the errors below:

https://collaborationpro.com/wp-content/uploads/2015/03/LyncError1-300x110.png

The Solution:

Login to the SQL Server that has given the error and disable the Windows firewall. Disable it in Control Panel as well as disabling the service.

After that perform a reboot of the server and then try publish the topology again. This time it should complete as shown below:

https://collaborationpro.com/wp-content/uploads/2015/03/LyncError4-300x244.png