Exchange Troubleshooting: Out of Office and Autodiscover issue
Issue
An issue with Out Of Office not working due to autodiscover issue in 2 servers with all the roles installed.
Reference
This article which will set the URLs of web services and autodiscover which didn't fix.
Testing procedure
Test by running the command Test-OutlookWebServices -ClientAccessServer SERVER1 and got the below result. (i.e. The Autodiscover service couldn't be contacted)
I fixed one server by resetting Autodiscover virtual directory. Below are the steps I followed.
Step1
Go to Server Configuration--> **Client Access **--> Reset Virtual Directory...
Step2
Click on Browse
Step3
Select Autodiscover(Default Web Site) and click OK
Step4
Click Next
Step5
Click Next
Step6
Click Reset
Step7
Click Finish
Step8
Run below command on the server from an elevated command prompt
IISReset /noforce
One server got fixed by resetting the Autodiscover VD. But the other server still shows the same error.
I found there was an additional HTTPS binding added to the (Default Web Site) by the admin before. I removed the HTTPS binding and made changes as below
Now the result of the command <Test-OutlookWebServices -ClientAccessServer SERVER1> on both the servers are as below
Now Out of Office working fine internally and externally.