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SharePoint 2013 Troubleshooting: Error - We don’t have any refiners to show you

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Issue

while we search for something in search centre, we can get the results but, it shows error” We don’t have any refiners to show you” or a “white space on left side of search centre”

http://1.bp.blogspot.com/-7IOn0d_py_g/Ux69UXOO0AI/AAAAAAAABcU/Nl9P7QItwXg/s1600/5.bmp

Cause

 This is due to the refinement web part is not added on search page or settings are not configured properly.There would be many other reasons this is one of those.

Solution

Follow the below steps to add web part and configure settings.

1. Open the search centre web page

2. Go to site settings->edit page

http://3.bp.blogspot.com/-5ftzyDNinVM/Ux685DgNrKI/AAAAAAAABbc/1DHFWzcBGxE/s1600/2.bmp

3. Click on Add web part

4. Go to search in categories and select Refinement and click ADD

http://4.bp.blogspot.com/-x87HJTpU0qE/Ux685_sSLLI/AAAAAAAABbo/w7X7wA_Uxr0/s1600/4.bmp

5. The web part will be added

6. Go to Edit web part and select Choose Refiners option.

http://1.bp.blogspot.com/-ff0tc__rl4g/Ux6864FWpJI/AAAAAAAABbw/UHB7EZ9M3Gw/s1600/5.bmp

http://1.bp.blogspot.com/-QOPxhGSdHG0/Ux688ecVoFI/AAAAAAAABb4/8Cl5j1tvrZQ/s1600/6.bmp

7. Click on Choose refiners to select the Refiners.

http://4.bp.blogspot.com/-CVOZvFfNays/Ux68-TShmlI/AAAAAAAABcI/Wn6SkZwxSrc/s1600/7.bmp

8. Click OK once selected and go back to Search and check the output.

http://3.bp.blogspot.com/-LOvA9VmjMX4/Ux689zeazlI/AAAAAAAABcA/0UgxmoQKieo/s1600/8.bmp

References

  •  http://expertsharepoint.blogspot.de/2014/03/we-dont-have-any-refiners-to-show-you.html

Note: I resolved the issue by above Method. If you find a different solution, please report it as a comment to this post. This will be useful to SharePoint Community. Be sure to double-verify it: undo your solution and verify that the problem comes back, then redo it and verify that the problem goes away.

See Also

  1. SharePoint Resources on the TechNet Wiki
  2. SharePoint 2013 Portal
  3. SharePoint 2013 - Service Applications
  4. SharePoint 2013 - Resources for Developers
  5. SharePoint 2013 - Resources for IT Pros