SharePoint Troubleshooting: We are sorry. We ran into a problem completing your request
We are sorry. We ran into a problem completing your request. Please try that again in a few minutes.
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Issue:
Once all the Excel files are uploaded to the SharePoint site. When we try to open the files in the browser gives the error” We are sorry. We ran into a problem completing your request."
Cause:
Excel services are not configured in the farm to open the Excel sheets.
Solution:
Ensure you follow the below steps to resolve the issue.
· Ensure that the Excel Calculation Services is in started state. Go to Application Management > Manage services on the server under service application.
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· Ensure that the Excel Service Application is configured and started properly. Go to Application Management > Manage services application under service application.
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Once both the above steps are done properly, check to open Excel on the site.
Reference
http://expertsharepoint.blogspot.de/2013/12/we-are-sorry-we-ran-into-problem.html
Note: If you find a different solution, please report it as a comment to this post. This will be useful to the SharePoint Community. Be sure to double-verify it: undo your solution and verify that the problem comes back, then redo it and verify that the problem goes away.