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Bluetooth Peripheral Device Driver Not Found Walkthrough

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Bluetooth Peripheral Device Driver Not Found

  

Technical Level: Basic

  

Summary

This article will cover how to remove the unknown “Bluetooth Peripheral Device” error message in Device Manager.

 

Details

For a Downloadable PDF Copy of these instructions visit: http://gallery.technet.microsoft.com/Bluetooth-Peripheral-b47f88b1

The following guide is intended for Windows Vista, and Windows 7 Computers. The steps will assist users in removing the “Bluetooth Peripheral Device” unknown device error in device manager. The following is a sample of what the error looks like:

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Process

Step 1) Download Windows Mobile Device Center

(6.1 is the latest version the time this article was made on 7/17/2014).

·         64-Bit version: http://www.microsoft.com/en-us/download/details.aspx?id=3182

·         32-Bit version: http://www.microsoft.com/en-us/download/details.aspx?id=14

 
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Step 2) Install Windows Mobile Device Center.

For Windows Vista users, the problem should have been resolved. Windows 7 users, and Windows Vista users that did not have their problem resolved, need to continue to step 3.

 
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Step 3) Open Device Manager

There are multiple avenues to take to accomplish this. The easiest method is to follow these steps:

  • Press Start
  • In the search box type “Device Manager” and hit enter

You could also do this:

  • Press Start
  • Right-Click Computer, and choose Properties
  • In the upper right hand corner choose Device Manager

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The last option I will cover is the longest route to take:

·         Press Start

·         Click Control Panel

 

NOTE: If the Control Panel is in Category View, to follow these steps, Change it to either Large Icons or Small Icons.

 

·         Double Click Administrative Templates.


 

·         Double Click Computer Management.

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·         Double Click System Tools, then Device Manager.

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  • You have now accessed device manager through the administrative tools.

  

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** Step 4) Configuring Device Manager**

·         Next, Right Click Bluetooth Peripheral Device, and choose Update Driver Software.


 

·         Next click “Browse my computer for driver software”.

 

 

·         Next click “Let me pick from a list of device drivers on my computer”.

 

·         Locate Bluetooth Radios, Highlight the option and click Next.

 

·         Locate Microsoft Corporation, NOT Microsoft, from the list of Manufacturers and choose Windows Mobile-based device support and click Next. NOTE: If multiple device supports are listed then choose the most recently updated one.

 

·         If an error message comes up, as shown, simply click Yes.

 

·         The device driver will then install. When it is complete click Close.

 

·         Your Device Manager will then refresh and your Bluetooth Peripheral Device error will be gone. Repeat these steps for each Bluetooth Peripheral Device on your computer.

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