System Center Data Protection Manager Error Codes
The following table summarizes DPM error codes. Some errors have additional troubleshooting information.
Error 0 - 100
Error Code | Message | Additional Info |
7 | Unable to connect to the Active Directory Domain Services database. | Ensure that the DPM server is a member of a domain and that a domain controller |
11 | DPM cannot browse <ServerName> because the host is unreachable. | Verify that <ServerName>is online and remotely accessible from the DPM server. If a firewall is enabled on <ServerName>, verify that it is not blocking requests from the DPM server. |
12 | DPM cannot browse <ServerName> because access was denied. | Verify that the computer running DPM has DCOM launch and access permissions for <ServerName> , and that the system time on the DPM server and <ServerName> is synchronized with the system time on the domain controller. |
13 | DPM cannot browse <ServerName> because the protection agent is not responding. | Check the recent records from the DPMRA source in the Application Event Log on <ServerName>to find out why the agent failed to respond.
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14 | DPM cannot browse <ServerName> because of a communication error between DPM and the protection agent on the computer. |
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15 | DPM cannot browse <ServerName> because a protection agent is not installed on <ServerName> or the computer is restarting. | Install the protection agent. |
16 | DPM cannot access the path <FileName> because part of the path has been deleted or renamed. | Check the path, and then enter it again. |
30 | DPM cannot contact <ServerName> until you complete the protection agent installation by restarting the computer. | Restart the serverand then try the operation again. |
31 | DPM cannot browse <ServerName> because the host is unreachable. |
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32 | DPM cannot browse <ServerName> because access is denied. | On the Agents tab, in the Management task area, check the status of the agent. Also, verify that the system times on the DPM server and the protected computer are synchronized with the system time on the domain controller. |
33 | DPM cannot browse <ServerName> because the agent is not responding. | If you just installed an agent on <ServerName> , the computer might be restarting. Wait a few minutes after Windows starts for the agent to become available. Otherwise, to troubleshoot this error, do the following:
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34 | DPM cannot browse <ServerName> because of a communication error with the agent. | If you just installed an agent on <ServerName> , the computer might be restarting. Wait a few minutes after Windows starts for the agent to become available. Otherwise, to troubleshoot this error, do the following:
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35 | DPM cannot browse <ServerName> , either because no agent is installed on <ServerName> or because the computer is rebooting. | Install the protection agent. |
36 | DPM cannot access the path <Component> because part of the path has been deleted or renamed. | Check the path, and then enter it again. |
37 | DPM cannot access <FileName> because an element has been exclusively locked by another process. | Try the selection later or check to see if the object is locked by another process. |
38 | DPM is unable to enumerate contents in <Component> on the protected computer <ServerName> . Recycle Bin, System Volume Information folder, non-NTFS volumes, DFS links, CDs, Quorum Disk (for cluster) and other removable media cannot be protected. | None. |
39 | DPM failed to access the path <FileName> . | Verify the path exists and is accessible. |
41 | DPM failed to communicate with <ServerName> because the computer is unreachable. |
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42 | DPM failed to communicate with the protection agent on <ServerName> because access is denied. |
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43 | DPM failed to communicate with the protection agent on <ServerName> because the agent is not responding. |
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45 | DPM failed to communicate with the protection agent on <ServerName> because the agent is not installed or the computer is restarting. | Install the protection agent. If the computer is in the process of restarting, allow some time for the computer to come online. |
46 | DPM failed to perform the operation because too many objects are selected. Select fewer objects, and then retry the operation. |
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47 | Some components of the protection agent on <PSServerName> were not installed or configured properly. |
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48 | <ServerName> needs to be restarted. This might be because the computer has not been restarted since the protection agent was installed. | Restart the server. If you have protected data on this server, synchronize the data by performing a consistency check after the restart. |
49 | The protection agent timed out while trying to access the file <FileName> for volume <PSVolumeName> on <PSServerName> . | Ensure that the file is accessible. Synchronize the data with a consistency check. |
50 | The DPM protection agent on <PSServerName> failed to perform a consistency check for file <FileName> on volume <PSVolumeName> . | Ensure the file is available and rerun the consistency check. |
51 | Root directories were added to or removed from protection for volume <PSVolumeName> on <PSServerName> . | No action required. |
52 | The DPM service was unable to communicate with the protection agent on <ServerName> . | Restart the DPM Replication Agent (DPMRA) service on <ServerName> . |
53 | DPM failed to communicate with <ServerName> because of a communication error with the protection agent. |
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55 | The protected volume <VolumeName> on <ServerName> could not be accessed. The volume might have been removed or dismounted, or another process might be exclusively using it. | To resolve this error, ensure that volume <VolumeName> can be accessed.
If a new volume <VolumeName> was created to replace a previously protected volume with the same name, and you want to protect the new volume, you must remove the original volume from its protection group, and then add the new volume to the protection group. You can retain the replica for future recoveries. If you no longer want to protect any data sources on the computer, you can uninstall the protection agent from the computer. If the volume has been permanently removed or deleted, remove the volume from its protection group (optionally choosing to retain the replica for future recoveries), and then inactivate the alert by clicking Inactive alert . |
56 | DPM failed to move data because it did not receive the completion status from the protection agent. | Retry the operation. |
57 | DPM cannot continue to protect the data on <TargetServerName> because there is not enough disk space available on one or more of its volumes. | Free up disk space and retry. |
58 | DPM is out of disk space for the replica. | Ensure there are no pending disk threshold alerts active for this data source, and then rerun the job. DPM might have automatically grown the volume and resolved the alerts. |
59 | DPM was used to initiate the recovery for <DatasourceType><DatasourceName> on <ServerName> . After this operation is complete, DPM must synchronize its replica with the data recovered on the protected computer in order to continue protection. The replica is being marked inconsistent to enable DPM to run a consistency check to synchronize the replica. | No action required. |
60 | The protection agent on <ServerName> was temporarily unable to respond because it was in an unexpected state. | Retry the operation. |
62 | Cannot find the volume <VolumeName> on the computer running DPM. | Ensure that the storage pool disk is accessible. If it is not, reallocate disk space, and then re-protect the data. |
63 | DPM cannot protect <FileName> because there is no virtual name configured for the Resource Group to which the file belongs. | Ensure that the Resource Group has a virtual name configured. Also, check that the dependencies between cluster resources are configured correctly. |
64 | Volume <VolumeName> is offline on the DPM server. | On the DPM server, open Server Manager , expand Diagnostics , expand Event Viewer , expand Windows Logs , and then take the recommended action in the Application log. |
65 | The DPM service was unable to communicate with the protection agent on <ServerName> . | Restart the DPM Replication Agent service on the server. |
77 | The consistency check job failed due to an internal error. | Rerun the consistency check job. |
78 | DPM is unable to continue protection for data sources on the protected computer <ServerName> because DPM has detected an incompatible filter installed on this computer. | To resolve, see Incompatible filter driver errors . |
91 | The replica of <DatasourceType><DatasourceName> on <ServerName> is not consistent with the protected data source. | No action required. |
92 | Cannot access volume on the replica of <DatasourceType><DatasourceName> on <ServerName> . | Stop protection of <DatasourceName> , and then reconfigure protection for this data source. |
93 | The replica of <DatasourceType><DatasourceName> on <ServerName> is being created. | If the replica creation is scheduled for a later time, no action is required. If you have chosen to manually create the replica, copy the data, and then synchronize with consistency check. |
94 | he data source <DatasourceType><DatasourceName> on <ServerName> is no longer protected, and DPM no longer has a replica of it. The replica was probably deleted because the Stop Protection without retaining replica task was run for this data source. | NoWait for the replica creation operation to complete. Then retry the job. action is required. Wait for the DPM database to be updated to reflect that this data source is no longer protected. |
95 | Job failure on replica of <DatasourceName> on <ServerName> was caused by an ongoing synchronization operation. | Cancel the ongoing synchronization operation, or wait for it to complete. Then retry the operation. |
96 | Job failure on replica of <DatasourceName> on <ServerName> was caused by an ongoing replica creation. | Cancel the consistency check operation, or wait for it to complete. Then retry the job. |
97 | Job failure on replica of <DatasourceName> on <ServerName> was caused by an ongoing consistency check operation. | Cancel the consistency check operation, or wait for it to complete. Then retry the job. |
98 | Job failure on replica of <DatasourceName> on <ServerName> was caused by a recovery operation currently in progress. | Cancel the recovery operation, or wait for it to complete. Then retry the job. |
99 | Job failure on replica of <DatasourceName> on <ServerName> was caused by an ongoing stop-protection job. | Cancel the stop-protection operation, or wait for it to complete. Then retry the job. |
100 | Job failure on replica of <DatasourceName> on <ServerName> was caused by an ongoing recovery point creation. | Cancel the recovery point operation, or wait for it to complete. Then retry the operation. |
Error Code 101-200
Error Code | Message | Additional Info |
101 | The job failed because the replica for this data source is being deleted, probably because the Stop Protection without retaining replica task was run for this data source. | No action is required. Wait for the DPM database to update to reflect that this data source is no longer protected. |
104 | An unexpected error occurred while the job was running. | This error can appear if you are trying to protect a SQL Server database that has files on a remote share. This is not supported by DPM. |
107 | The DPM protection agent is no longer tracking changes on <PSVolumeName> on <PSServerName> . |
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109 | The replica on the DPM server for <DatasourceType><DatasourceName> on <ServerName> is inconsistent with the protected data source. Changes cannot be applied. | No action required. |
111 | <ServerName> has been restarted without being properly shut down. | No action required. |
112 | Changes for <DatasourceType><DatasourceName> on <ServerName> cannot be applied to <FileName> . | No action required. |
113 | Job failure for <DatasourceType><DatasourceName> on <ServerName> was caused by an ongoing conflicting operation on <ServerName> . | Cancel the ongoing operation, or wait for it to complete. Then retry the job. |
114 | Job failure on <DatasourceName> on <ServerName> was caused by ongoing backup operation. | Cancel the operation, or wait for it to complete. Then retry the operation. |
115 | Job failure on <DatasourceName> on <ServerName> was caused by ongoing recovery from tape operation. | Cancel the operation, or wait for it to complete. Then retry the operation. |
116 | Job failure on <ServerName> was caused by other ongoing conflicting operations on that computer. Note that some applications do not allow parallel recovery and backup operations on the same data source. | Cancel the operations, or wait for them to complete. Then retry the operation. |
117 | The synchronization job failed due to an internal error. |
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118 | The selected data cannot be recovered to the DPM server <ServerName> because the replica is not in the Replica creation pending state. | Ensure that the replica is in Replica creation pending state before recovering.. |
130 | You cannot add more recovery points because the maximum number of recovery points for the entire retention range is <MaxLimit> . | To increase the recovery points per day, you must either decrease the retention range or select fewer days of week. |
131 | File name extensions must begin with a '.' and cannot contain any of the following characters: /, \, :, *, ?, ", <, >, | | No action required. |
132 | Remove duplicate file name extensions. | Remove the extensions. |
133 | You cannot choose this recovery point because the time difference between it and a previous recovery point is less than your specified synchronization frequency.
Specified synchronization frequency: <ValueEntered> |
Choose a recovery point that has a time difference with a previous recovery point that is equal to or greater than the specified synchronization frequency. |
135 | Cannot protect this folder because data on other mount points of this volume have been selected for protection. | No action required. |
136 | Unable to create protection group because no disks or tape libraries available. | Configure a tape library or add a disk to the storage pool. |
137 | The protection group name entered already exists. | Specify a different name. |
138 | You have enabled protection of data on the system volume <ObjectName> . If you also want to protect the system state of this computer, you must add the System State as a member of the protection group separately. | No action required. |
140 | The network bandwidth usage throttling rate must be between 1 and 10000 Mbps. | Specify a valid value. |
141 | Cannot perform <InputParameterTag> because the replica is not idle. | Wait for the ongoing job to complete or cancel the job. |
143 | If you use DPM to protect data on NETLOGON or SYSVOL shares on a domain controller, restoring the data using DPM will corrupt the domain controller's copy of the Active Directory Domain Services database. | No action required. |
144 | The backup frequency for long-term protection needs to be equal to or greater than the backup frequency for short-term protection. Backup frequency for short-term protection: <InputParameterTag> |
No action required. |
145 | You cannot reduce the express full backup schedule because this would affect the long-term recovery goals of this protection group. | Before you can reduce the express full backup schedule of this protection group, you must modify the protection group properties to specify a backup frequency that is equal to or greater than weekly. |
146 | The specified protection group name is not valid. A protection group name must be between 1 and 64 characters, with at least one alphabet letter. | Specify a valid name. |
147 | To view the protected computers, you need to enable protection of these computers. | Enable protection. |
148 | You have chosen to protect replicas on another DPM server (primary DPM server). | We recommend that you protect the DPM database (DPMDB) of the primary DPM server along with the replicas. Without protecting the DPMDB, you will not be able to recover the replicas of the primary DPM server in case of a disaster where the DPMDB and the replicas are lost. |
149 | You have specified the change journal size on volume <VolumeName> for <ServerName> to be set to <ValueEntered> . However, this is greater than the available space on the selected computer. | Free space on the volume on the protected computer, and then retry the task. |
150 | You are trying to protect replicas on a primary DPM server.
File exclusions will not apply to these replicas, but they will apply to all other protection group members. |
No action required. |
151 | The size and used disk space information for VolumeName on ServerName could not be retrieved. Disk space cannot be allocated to protect data on this volume until this information is retrieved. Do you want to retry? | Retry the action. |
152 | DPM data source cannot be added to the protection group because of existing settings. | Create a new protection group. |
156 | The ability to add members to this protection group is temporarily disabled while initial synchronization of one or more members occurs. | Either cancel the initial synchronization jobs for the members or wait until they complete. |
157 | DatasourceName cannot be added to protection because it is already a member of a protection group. | No action required. |
158 | ValueEntered is not a valid value. The maximum is MaximumSizeUnit . | Specify a valid value. |
159 | <ValueEntered> is not a valid value. | Specify a valid value. |
160 | <ValueEntered> does not meet the minimum allocation value of <OriginallyCalculatedValue> <Unit>. | Specify a valid value. |
162 | DPM can optimize its disk allocation recommendation by calculating the size of the selected data on VolumeName on ServerName . Do you want to proceed? | Proceed to optiimize. |
164 | <VolumeName> on <ServerName> does not meet the minimum size requirement of 1 GB. | Don't select the volume. |
168 | The replicas for one or more of the volumes being protected are missing. This may be a result of one or more disks in the DPM storage pool being offline or the deletion of volumes created by DPM to store the replicas. You cannot modify disk allocation or configure protection for any members on these volumes until the replicas have been reallocated. | Click Review Pending Member s in the protection group, and allocate disk space for protection. |
169 | Although you chose to retain the replica for this previously protected volume, the replica is now missing from the DPM server. Either the volume used to store the replica has been deleted from the storage pool, or the disk on which the replica was stored cannot be detected. You cannot protect this previously protected volume until you delete the record of this replica from DPM. | Select the relevant member in the protection group and click Remove inactive protectio n. Ensure that the setting Delete replica on dis k is selected. |
171 | There is insufficient space on the storage pool disks to allocate the replica and recovery point volumes. | This error can occur when you attempt to stop bare metal recovery (BMR) for a protection group. By default, when you stop only BMR, DPM tries to convert BMR protection to System State protection, which requires more space for system backup than BMR. If available space is not sufficient to convert to System State protection, you will receive this error.
If you stop BMR protection to gain more disk space, select Stop protection of member for both Bare Metal Recovery and System State |
172 | The inputs are not valid for custom scheme. | No action required. |
173 | You cannot protect the selected database now.This database is already selected for protection as part of Windows SharePoint Services protection to which the database belongs. | If you want to protect only this database, then you have to remove the Windows SharePoint Services farm from protection. |
174 | You cannot protect the selected Windows SharePoint Services data now. Some of the databases which are components of the Windows SharePoint Services farm have already been selected for protection. | If you want to protect this Windows SharePoint Services data, then you have to remove the databases from protection. |
175 | Existing volumes do not meet the size requirements for replica and recovery point volumes for <DatasourceType><DatasourceName> on <ServerName> . | Either use the DPM storage pool disks for protection or create volumes that are adequately sized. DPM will not use any volumes in which either operating system or DPM component are installed. |
176 | DPM failed to use the volume <VolumeLabel> to create the replica because it is not adequately sized. | Volumes to be used for the replica should be greater than <MinimumSize> GB. |
177 | DPM failed to use the volume <VolumeLabel> to create the recovery point volume because it is not adequately sized. | Volumes to be used for storing recovery points should be greater than <MinimumSize> GB. |
178 | DPM failed to use volume <VolumeLabel> since this has already been selected to protect <DatasourceType><DatasourceName> on <ServerName> . | No action required. |
179 | DPM cannot resize volumes <VolumeLabel> and <VolumeLabel> , which are being used to protect <DatasourceType><DatasourceName> on <ServerName> because these are custom volumes. | Use Disk Management to resize your volumes. |
180 | Failure to allocate disk space to the storage pool for storing the replica and the recovery points for <VolumeName> on <ServerName> . No protection will be initiated for <VolumeName> on <ServerName> until disk space has been allocated to the storage pool. | Select Review Pending Members for a protection group, and allocate disk space for protection. |
181 | DPM could not create <ProtectedGroup> because of failed disk allocations. | Refer to the allocation errors listed below, and then try to create the protection group again. |
182 | Eseutil consistency check cannot be performed for this protection group, because Eseutil.exe is not present on the DPM server. | Copy the Ese.dll and Eseutil.exe files from the Exchange Server installation folder to <FolderPath> on the DPM server.
You can also choose not to run an Eseutil consistency check for this protection group by clearing the Run Eseutil Consistency check option. However, we do not recommend this because it does not ensure the recoverability of the protected data. |
183 | Select a single item for creating a recovery point on disk. You have currently selected multiple items in the list view. | No action required. |
184 | Cannot create a recovery point for the application data source because protection is stopped. | No action required. |
185 | There was a failure during recovery point consolidation. | Locate the relevant alert and resolve the issue. Then retry recovery. |
192 | The requested operation could not be completed because the replica was in an inconsistent state. | Run a consistency check, and then retry the operation. |
195 | Your changes cannot be applied because the protection group properties have changed. The protection group properties could have changed due to either of the following reasons:
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Retry the operation. |
199 | DPM was unable to protect the members in the resource group <ObjectName> . This resource group contains resources that have dependencies that are not part of this resource group. |
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200 | DPM could not perform the requested action on the selected items.This might be because one or more of the selected items or a property associated with the selected items has changed, which prevents the requested action. | Retry the operation. |
Error Code 201-300
Error Code | Message | Additional Info |
201 | DPM could not protect the SQL Server database <DatasourceName> because it is part of the SharePoint farm <ReferentialDatasourceName> that is either being protected or has an inactive replica. | To protect this SQL Server database, do one of the following:
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202 | DPM could not recover the requested data. The selected recovery point is no longer available for recovery. | Select another recovery point. |
203 | Recovery failed because the data source files have been moved since this recovery point was created. | Choose a recovery point created after the move operations, and choose a different recovery type. |
204 | Maximum allowed frequency is 5 years. | Choose a valid value. |
205 | No tape labels have been specified. | Specify a tape label. |
206 | The specified retention range is not valid. | Select a retention range equal or less to 5148 weeks, 1188 months, or 99 years. |
207 | An unexpected error occurred on the DPM server during a Volume Shadow Copy Service (VSS) operation. | Retry the operation. |
208 | No recovery point was created, either because synchronization has not occurred since the last recovery point was created, or because no changes were found during synchronization. | If synchronization hasn't occurred since the last recovery point was created, you can synchronize the replica with the protected data on the protected computer and then create a recovery point. |
209 | DPM has detected that files have been deleted or moved on the protected computer. You cannot recover using the Recover to original location option. | Select the setting Recover as virtual machine to any host , and then select the original computer as the destination. |
210 | DPM was unable to create the recovery point due to a general failure in the Volume Shadow Copy Service. |
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211 | DPM cannot create a recovery point because another recovery point creation is in progress. | Wait for the other operation to finish. |
212 | DPM cannot delete the recovery point because it is in use either for a recovery or a backup to tape operation. | Wait for all recovery operations on the replica, and all backup to tape operation to complete, and then retry the operation. |
213 | A recovery point was created and immediately deleted because of insufficient disk space. | Modify disk allocation to increase space allocation for the recovery point volume. |
214 | DPM does not have sufficient storage space available on the recovery point volume to create new recovery points. | Ensure there are no pending recovery point volume threshold alerts active for this data source and rerun the job. DPM may have automatically grown the volume and resolved the alerts. |
215 | Cannot create a recovery point because of a transient problem. | Check recent records from the VolSnap source in the Application Event Log to find out why the problem occurred, and then retry the operation. |
218 | You must specify the e-mail addresses of the recipients to send notifications. | Specify valid email addresses. |
219 | You must specify the SMTP server settings before you can subscribe to notifications | Configure SMTP server settings in Options on the Action menu. |
220 | DPM cannot enable e-mail subscription for reports unless SMTP details are configured in the remote SQL Server Reporting Service installation. SMTP details need to be configured manually when an existing SQL Server 2008 is chosen to be used for DPM during DPM setup. | Configuring the SMTP server settings in Options only enables DPM alert notifications. In addition specify the SMTP server details (name, port number, From address) manually in the SQL Server Reporting Service configuration file. Path: <FileName> , Server: <ServerName>. |
221 | <UserName> does not have administrator privileges on the DPM Server. | Add the account or use an account with the required privileges. |
222 | DPM cannot browse <ServerName> because access is denied. | Check the status of the agent. Also, verify that the system times on the DPM server and the protected computer are synchronized with the system time on the domain controller |
223 | DPM cannot browse <ServerName> because the agent is not responding. | Check recent records from the DPMRA source in the Application Event Log on <ServerName> to find out why the agent failed to respond.
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224 | DPM cannot browse <ServerName> because of a communication error with the agent. |
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225 | DPM cannot browse <ServerName> either because no agent is installed on <ServerName> or because the computer is rebooting. | Install a protection agent on the server. If the computer is in the process of restarting, allow some time for the computer to come online. |
227 | DPM cannot access <FileName> because the file or folder has been exclusively locked by another program. |
Make sure that the item is not locked by another process. |
229 | DPM failed to access the path <FileName> . | Verify that the path is available. |
232 | Only <MaxListItemsInBrowseView> of the items in <ObjectName> can be displayed. | Either select <ObjectName> for recovery or use the Search tab to find specific items to recover. |
233 | You have specified the same library for both primary library and copy library. The library you select as the primary library will read from the source tape and the library you select as the copy library will copy the data to tape. |
Specify two different libraries or specify a multi-drive library as a primary library. |
234 | You have selected a library which does not contain the online recovery tapes. The library which contains online recovery tapes is shown as recommended. | If you do not select the recommended library, ensure that you transfer the recovery tapes to the selected library after you finish the recovery wizard. |
235 | No library is available for recovery to proceed. | Rescan to bring the libraries online. |
236 | DPM will look for your recovery tapes only in the selected library. | Ensure that the tapes required for recovery are loaded into the library. |
237 | You have chosen to recover the 'Latest' recovery time. For Exchange mailbox recovery, DPM supports only the "Previous point in time" recovery option. For the selected mailbox, it is <RecoveryPointInTime> . |
No action required. |
238 | <ServerName> cannot be used as a destination for recovery because it has not been restarted since the protection agent was installed. | Restart the server and retry the recovery action. |
239 | ServerName is not protected. You can filter the list only by computers that have been protected | No action required. |
241 | The volume VolumeName on ServerName is not currently protected. | No action required. |
242 | The share, <ObjectName> on <ServerName> is not currently protected. | Ensure the share and the computer name are accurate. |
243 | You must configure your SMTP server settings before you can use notifications. | Configure the SMTP settings. |
244 | This volume is currently not protected. | No action required. |
245 | You must specify the e-mail addresses of users whom you want to notify about this recovery operation. | Type in the email addresses. |
246 | Recovery cannot be performed right now as some other conflicting job is running. Please go to Alerts tab in Monitoring task area for details. | Restart the recovery. |
247 | InputPath is not a valid network path. You must specify a path in the \\server\share format. No wildcards are allowed. | No action required. |
248 | InputPath is not a valid local path. You must specify a path such as d:\, d:\folder. No wildcards are allowed. | No action required. |
249 | <InputName> is not a valid file or folder name. | Specify a valid name. |
250 | Any recovery point or synchronization jobs that are running, or are scheduled to run in the next 10 minutes, on the volumes from which the data is being recovered will be canceled. Do you want to continue? | Select whether to continue. |
251 | You are browsing to a mount point. | No action required. |
252 | You are attempting to recover an object that contains a mount point. | No action required. |
253 | If you create a recovery point now, the oldest recovery point will be deleted and cannot be restored. Do you want to continue? | Select whether to continue. |
254 | DPM did not run the recovery successfully. | Retry the recovery. |
255 | The selected recovery point no longer exists. | No action required. |
265 | DPM encountered an error while reading from the recovery point used for recovery. Either the recovery point no longer exists or, if you selected a share for recovery, the path to its contents is missing from the recovery point. | Recover data from another recovery point. |
267 | The following computers do not meet the minimum software requirements for installing the DPM protection agent: <ListofServers>. | Verify that the computers meet minimum requirements. If the operating system has been recently updated, Active Directory updates may still be pending. Wait until they're complete and then try to install the protection agent again. |
270 | The agent operation failed on <ServerName> because DPM could not communicate with the DPM protection agent. The computer may be protected by another DPM server, or the protection agent may have been uninstalled on the protected computer. If <ServerName> is a workgroup server, the password for the DPM user account could have been changed or may have expired. |
To resolve this error, do the following:
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271 | The user UserName does not have administrator access to the following items: ServerName . |
Possible Issue
The DCOM configuration settings did not meet the minimum requirements. Verify that DCOM is enabled. If DCOM is enabled, verify that the DCOM configuration settings are set as follows: COM Security Default Access Permissions
COM Security Machine Access Restriction (Security Limits)
COM Security Default Launch Permissions
COM Security Machine Launch Restriction (Security Limits)
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272 | Work hours are not valid. |
Specify valid work hours. |
273 | Alias or Display name cannot be empty or contain any of the following characters <InputName> . |
Specify valid names to search. |
274 | Unable to configure security settings for <ServerName> on the computer <MachineName> . |
Make sure that the user name and password you have provided has administrator privileges on the target computer. |
275 | Unable to remove <ServerName> from the security group on <MachineName> . |
Make sure that the user name and password you have provided has administrator privileges on the target computer. |
276 | A site, document, list or list-item cannot be empty or contain any of the following characters <InputName> . |
Please enter a valid value to search. |
277 | Could not connect to the Service Control Manager on <ServerName> . |
To resolve this error, do the following:
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278 | Unable to connect to the Active Directory Domain Services database. |
To resolve this error, do the following:
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290 | The protection agent could not be removed from ServerName . The computer may no longer have an agent installed or may no longer be in the domain. You may need to remove this record from the DPM database, and then uninstall the agent from the computer using Add/Remove Programs. Remove the DPM record from the DPM database? |
No user action is required. |
291 | The protection agent installation failed. The credentials you provided do not have administrator privileges on <ServerName> . |
Verify that the credentials you provided have administrator privileges on <ServerName> and then try to reinstall the protection agent again. |
292 | You cannot uninstall protection agents from the protected computers until you remove all protected members on the associated computers from protection groups. |
Remove all of the members that are associated with the following computers from protection groups before uninstalling the protection agents: <ListofServers> |
293 | The protection agent operation failed. The credentials you provided do not belong to a valid domain user account. |
To resolve this error, do the following:
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294 | The protection agent installation or upgrade succeeded. However, DPM could not remove the bootstrap service. |
You must restart the protected computer <ServerName> before it can be protected. |
295 | DPM could not remove the Protection Agent Coordinator service from <ServerName> . |
Use Add or Remove Programs in Control Panel to uninstall the DPM Agent Coordinator service on <ServerName> . |
296 | The protection agent is incompatible with the version of DPM that is installed on this computer. All subsequent protection and recovery tasks will fail on this computer until you update the protection agent. |
Update the protection agent to a version compatible with the DPM server. From DPM Administrator Console, click the Agents tab in the Management task area. Select the computer on which the protection agent is installed, and then click Update in the Actions pane. |
297 | The protection agent is incompatible with the version of DPM that is installed on this computer. All subsequent protection and recovery tasks will fail on this computer until you reinstall the correct version of the protection agent. |
Uninstall the protection agent from this computer and then reinstall the protection agent. |
298 | Recovery failed for <DatasourceType><DatasourceName> on <ServerName> . |
Recover to an alternate location or try recovering from another recovery point. |
299 | For <DatasourceType><DatasourceName> on <ServerName> , the following items could not be recovered: <TempListOfFiles> . |
Make sure that the file is not already present and in use on the destination computers and that there is sufficient disk space for the files. |
300 | The protection agent operation failed because it could not communicate with <ServerName> . |
|
Error Code 301-400
Error Code | Message | Additional Info |
301 | The protection agent upgrade failed because the protection agent is not installed on <ServerName> . |
|
302 | The protection agent operation failed because it could not access the protection agent on <ServerName> . <ServerName> may be running DPM, or the DPM protection agent may have been installed by another DPM server. | Uninstall DPM or the DPM protection agent from <ServerName> and install the DPM protection agent again from the computer that you want to use to protect the computer. |
303 | The protection agent operation failed on <ServerName> . | Another installation is running on the specified server.
Resolution: Wait for the installation to complete, and then retry the operation. The boot volume on the server is formatted as file allocation table (FAT). Resolution: Convert the boot volume to NTFS file system if you have sufficient space. |
304 | The protection agent operation failed because another agent operation was running on <ServerName> . | Wait for the protection agent operation on <ServerName> to finish, and then try reinstalling the protection agent again. |
305 | The agent operation failed because the operating system on <ServerName> is not supported. | Verify that the operating system is Windows Server 2003 Service Pack 1 (SP1) or later on the selected computers. If the operating system has been recently updated, Active Directory updates may be pending. In this case, wait until Active Directory is finished updating, and then try installing the protection agent again. The time required for Active Directory updates depends on your domain Active Directory replication policy.
For more information about software requirements, see the DPM 2010 System Requirements. |
306 | The protection agent installation failed because another version of the protection agent is already installed on <ServerName> . | The protection agent installation failed because another version of the protection agent is already installed on the DPM server
Resolution: Use Add or Remove Programs in Control Panel to uninstall the protection agent from the DPM server, and then try reinstalling the protection agent. |
307 | The protection agent operation failed because DPM detected an unknown DPM protection agent on <ServerName> . | Use Add or Remove Programs in Control Panel to uninstall the protection agent from <ServerName> , then reinstall the protection agent and perform the operation again. |
308 | The protection agent operation failed because DPM could not communicate with the Protection Agent service on <ServerName> . |
If you recently installed a protection agent on <ServerName> , the computer may be restarting. Wait a few minutes after restarting the computer for the protection agent to become available.
If the problem persists, do the following:
|
309 | The agent operation failed because the ADMIN$ share on <ServerName> does not exist. | Verify that the system root is shared as ADMIN$ on <ServerName> . |
310 | The agent operation failed because it could not access the ADMIN$ share on <ServerName> . | Verify that you have ADMIN$ share permissions on <ServerName> , and that the system time on the DPM server and <ServerName> is synchronized with the system time on the domain controller. |
311 | The DPM protection agent on <ServerName> is not working properly. |
To resolve this error, do the following:
|
312 | The agent operation failed because the DPM Agent Coordinator service is not responding. | Restart the DPM Agent Coordinator service on <ServerName> . |
313 | The agent operation failed because an error occurred while running the installation program on <ServerName> . |
Review the log files on <ServerName> : [windir]\temp\msdpm*.log, and then take appropriate action. Retry the operation, and if the error persists, restart the computer, and then retry the operation again. |
314 | The agent operation failed because an installation is already in progress on <ServerName> . |
Wait for the installation to complete, and then retry the agent operation. |
315 | The agent operation failed because server ServerName is part of a cluster. DPM does not support protection of clustered servers. |
No user action is required. |
316 | The protection agent operation on <ServerName> failed because the service did not respond. |
If you recently installed a protection agent on <ServerName> , the computer may be restarting. Wait a few minutes after restarting the computer for the protection agent to become available. Otherwise, to resolve this error, do the following:
|
317 | The protection agent installation failed because the files needed to install the protection agent (version <AgentVersion> ) are missing from the <ServerName> DPM server. |
Reinstall the missing files by running DPM Setup and DPM updates. |
318 | The agent operation failed because DPM was unable to identify the computer account for <ServerName> . |
Verify that both <ServerName> and the domain controller are responding. Then in Microsoft Management Console (MMC), open the Group Policy Object Editor snap-in for the local computer,and verify the local DNS client settings in Local Computer Policy\Computer Configuration\Administrative Templates\Network\DNS Client. |
319 | The agent operation failed because of a communication error with the DPM Agent Coordinator service on <ServerName> . |
To resolve this error, do the following:
The Hotfix Download Available form displays the languages for which the hotfix is available. |
320 | The agent upgrade failed because the protection agent is not installed on <ServerName> . |
In DPM Administrator Console, in the Management task area, on the Agents tab, click Uninstall to remove the agent record from DPM. Then click Install to reinstall the agent on <ServerName> . |
321 | The selected servers will reboot immediately after the agents have been installed. Are you sure that you want to install agents on these servers? |
No user action is required. |
322 | The following computers <ListofServers> were not found in Active Directory Domain Services, or they do not have a Windows Server operating system installed. |
To resolve this error, do the following:
|
323 | Upgrading the protection agents will cause the backup jobs that are running on the protected computers to fail. Upgrading the protection agents may also cause the replicas of the protected data to become inconsistent. You may need to schedule a consistency check after the upgrade is complete. Click Yes to continue. |
No user action is required. |
324 | The agent operation failed because the DPM Agent Coordinator service on <ComputerName> did not respond. |
To troubleshoot this issue, do the following:
Then take the following actions based on which agent operation you were performing before you received the error. If you were installing an agent by using DPM Management ConsoleOn the targeted computer, install the protection agent manually, and then add the computer to the DPM server. For step-by-step instructions, see Installing Protection Agents Manually (http://go.microsoft.com/fwlink/?LinkID=185786). If you were uninstalling an agent by using DPM Management Console
|
325 | The agent operation failed because the protection agent is not active until you restart the selected computers. |
Restart the selected computers. |
326 | The protection agent operation failed because access was denied to the <ServerName> DPM server. |
To resolve this error, do the following:
|
328 | The agent operation failed because the Remote Registry service is not running on <ServerName> . |
Start the Remote Registry service on <ServerName> . On the Administrative Tools menu, select Services . In the right pane, right-click Remote Registry , and then click Start . Note You can disable the Remote Registry service after the agent operation is complete. |
329 | The agent operation failed because an incompatible version of <Name> is installed on <ServerName> . |
Install <Name> version <Version> or later, or uninstall <Name> from the computer. If <Name> was installed by your original equipment manufacturer (OEM), contact your OEM support for instructions. |
330 | The agent operation failed because the Windows Installer service on <ServerName> is disabled. |
Start the Windows Installer service on <ServerName> . On the Administrative Tools menu, select Services . In the right pane, right-click Windows Installer , and then click Start . You can disable the Windows Installer service after the agent operation has completed. |
331 | The agent operation was skipped because similar operation is already running on ServerName . |
Wait for the other operation to finish and then retry the operation. |
333 | A protection agent is already installed on <ServerName>. |
No user action is required. |
334 | You cannot install the protection agent on ServerName because it is the DPM server. |
No user action is required. |
335 | Installing a protection agent on a computer that is running Windows 2003 Server causes the computer to briefly lose network connectivity. |
No user action is required. |
336 | The protection agent uninstall is unavailable because the DPM server is currently communicating with the protection agent on the following protected computers: <ListofServers> . |
Wait a few moments and then try uninstalling the protection agent again. |
337 | You cannot install the protection agent on <ServerName> because access to the computer has been denied. |
To resolve this error, do the following:
|
338 | You can only select <MaxInstallServers> computers to install at a time. |
Select less than <MaxInstallServers> computers to add to the Selected Computers list. |
340 | The protection agent upgrade failed because <ServerName> has a more recent version of the protection agent (version <AgentVersion> ) installed |
Uninstall the existing DPM protection agent from <ServerName> using Add or Remove Programs in Control Panel. Then, in DPM Administrator Console, reinstall the DPM protection agent version that you want. In the Management task area, on the Agents tab, click Install in the Actions pane. |
341 | The agent operation failed because the credentials you provided do not have sufficient user rights on <ServerName> . |
Possible Issue 1
The account that is used does not have sufficient user rights and permissions on the server. Resolution: Retry the agent operation and provide credentials that have administrator user rights on the DPM server. Possible Issue 2The system times of the DPM server, the server on which you are installing the agent, and the domain controller are not synchronized; therefore the Kerberos authentication fails. Resolution: Verify that system times on the DPM server and the server on which you are installing the agent are synchronized with the system time on the domain controller. Possible Issue 3The DNS setting on the DPM server or the computer on which you are installing the protection agent is incorrect. Resolution: Verify that the DNS settings are correct. |
342 | The agent operation failed because the DPM server could not communicate with <ServerName> . |
To resolve this error, do the following:
You can disable the service after the protection agent operation is complete. |
343 | The agent operation failed because ServerName is not a 32-bit x86-based computer or a 64-bit x64-based computer. |
No user action is required. |
344 | DPM could not find the correct version of the DPM protection agent on the selected computer. |
To resolve this error, do the following:
|
345 | The agent operation failed because of a communication error with the DPM Agent Coordinator service on <ServerName> . |
Restart the DPM Agent Coordinator service on <ServerName> , and then try to reinstall the protection agent. |
346 | DPM is unable to retrieve the configuration information from <ServerName> . |
Ensure that the Windows Management Instrumentation (WMI) service is started. If the firewall is turned on, on <ServerName> make sure that an exception for WMI is created. |
347 | An error occurred when the agent operation attempted to create the DPM Agent Coordinator service on <Server Name> . |
To resolve this issue, do the following:
|
348 | An error occurred when the agent operation attempted to communicate with the DPM Agent Coordinator service on <ServerName> . |
Possible Issue 1
An error occurred when the agent operation attempted to communicate with the DPM Agent Coordinator service on the DPM server. Resolution: Verify that the Agent Coordinator service on the DPM server is responding, if it is present. Review the error details, take the appropriate action, and then retry the agent operation. Possible Issue 2Incorrect security settings for the COM object on the computer. Resolution: Verify COM permissions on the server. Verify that the DCOM configuration settings are set as follows: COM Security Default Access Permissions
COM Security Machine Access Restriction (Security Limits)
COM Security Default Launch Permissions
COM Security Machine Launch Restriction (Security Limits)
|
349 | An error occurred when the agent operation attempted to transfer agent installation files to <ServerName> . |
Review the error details, take the appropriate action, and then retry the agent operation. |
350 | Disk <NTDiskNumber> is already in the storage pool. |
Select a different disk to add to the storage pool. |
351 | Disk <NTDiskNumber> cannot be added to the storage pool. |
Make sure that the disks being added to the storage pool do not contain any of the following: system volume, boot volume, OEM or other special volumes, DPM software, or SQL Server databases. |
352 | Disk <NTDiskNumber> cannot be added to the storage pool because the disk either failed or is missing. |
Check Disk Management to see whether the disk is online. If the disk is offline, check the hardware configuration and then rescan. If the disk is greater than 2 TB in size, ensure that it is a GUID Partition Table (GPT) disk. |
354 | Disk <NTDiskNumber> is not listed in the storage pool. |
In the Management task area, on the Disks tab, click Rescan to refresh all disks that are in the DPM storage pool. |
355 | Disk NTDiskNumber cannot be removed from the storage pool because it contains storage pool volumes. |
No user action is required. |
356 | The folder on which the <VolumeUsage> volumes must be mounted already exists. |
Clear all unmounted directories from the <DlsVolumesRoot> directory, and then retry the operation. |
358 | The allocation of disk space for storage pool volumes failed because there is not enough unallocated disk space in the storage pool. |
Add more disks to the storage pool or reduce the volume size requirement. |
360 | The operation failed due to a virtual disk service error. |
Retry the operation. |
361 | Disk <NTDiskNumber> was not added to the storage pool because it could not be converted to a dynamic disk. |
For more information about supported disk types, see the DPM 2010 Deployment Guide. |
362 | The replica cannot be increased because the replica volume is missing. |
Reallocate the replicas before trying to increase them. |
364 | DPM encountered an unexpected error while performing a disk related operation. |
Ensure that the Virtual Disk Service is running correctly, and then retry the operation. |
365 | DPM is currently shutting down and cannot complete the requested operation. |
After DPM shuts down, restart DPM and then retry this operation. |
366 | The computer running DPM has deleted volume [ <VolumeGuid> , <VolumeLabel> ] from DPM disk <NTDiskNumber> because it was not a volume in the DPM storage pool. |
In the Management task area, on the Disks tab, review all disks that are in the DPM storage pool. |
367 | DpmSync has completed with the following errors: <DPSSyncSummary> . |
On the DPM server, use Event Viewer to view details for this event. The details are available in the application event log. |
368 | DPM has deleted volume [<VolumeGuid>, <VolumeLabel.] because the size of the volume was modified externally by using system tools. |
Do not use system tools to change the size of volumes on disks that are in the DPM storage pool. |
369 | A protection agent is not installed on <Node> in the <Cluster> server cluster. Protection may fail if a failover occurs to <Node> . |
Install a protection agent on each node of the server cluster. |
370 | Agent operation failed. |
No user action is required. |
371 | All protection and recovery jobs on ServerName will fail until the agent is re-enabled. Do you want to proceed? |
No user action is required. |
372 | The agent operation failed because DPM detected a more recent version of the DPM protection agent (version <AgentVersion> ) on <ServerName> . |
Upgrade the DPM server to <AgentVersion> or install the protection agent of <LocalDPMVersion> on <ServerName> . |
373 | The computer ServerName hosts the SQL Server database for this DPM computer. If the operating system of ServerName is Windows Server 2003, installing the agent may require you to reboot the computer. The DPM Engine and DPM Administrator Console will not work until the reboot completes. Do you want to install the protection agent? |
No user action is required. |
400 | The DPM server was unable to retrieve information about the remote system using the Windows Management Instrumentation (WMI) service on <ServerName> . |
To resolve this error, do one of the following:
|
Error Code 401-500
Error Code | Message | Additional Info |
401 | The agent installation failed while trying to install the Agent Coordinator service. |
To resolve this error, verify the following:
|
402 | When trying to retrieve information from the Windows Management Instrumentation (WMI) service on <ServerName> , access was denied. |
To resolve this error, do the following:
Serious problems can occur if you modify the registry incorrectly. These problems could require you to reinstall the operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk. Always make sure that you back up the registry before you modify it, and that you know how to restore the registry if a problem occurs. |
403 | Access was denied when trying to create the lock file in \\ <ServerName> \Admin$. |
Verify that you have permissions to create the lock file in \\ <ServerName> \Admin$. |
404 | The agent operation failed when trying to install the Agent Coordinator service. |
To resolve this error, verify the following:
|
405 | DPM could not detect if computer <ServerName> is clustered. |
Agent installation on <ServerName> can continue. To protect clustered resources, you must install a DPM protection agent on all nodes of the cluster. Review the error details, and ensure that the Windows Management Instrumentation service is running and can be accessed remotely from the DPM server. |
406 | DPM detected that server <ChosenServerName> is clustered, but could not identify the fully qualified domain name of <ServerName> . |
Agent installation on <ChosenServerName> can continue. To protect clustered resources, you must install a DPM protection agent on all nodes of the cluster. Ensure that the cluster state is correctly configured and verify that all nodes are joined to the domain. |
407 | You have selected basic disks. DPM will convert to dynamic disks and any existing volumes on these disks will be converted to simple volumes. Do you want to continue? |
No user action is required. |
408 | Are you sure that you want to remove the selected disk from the storage pool? |
No user action is required. |
409 | The missing disk contains protection group members. To continue protecting these members, you must allocate them to another disk. Do you want to continue? |
No user action is required. |
419 | DPM could not set security permissions on the replica or recovery point volume that was created. |
Review the error details, take appropriate action and retry the operation. |
420 | DPM could not obtain security permissions on the replica or recovery point volume. |
Review the error details, take the appropriate action, and then retry the operation. |
450 | An invalid path name was specified for the DPM database location. |
Specify the correct path of the .mdf or .bak file, and then try again. |
451 | The path name specified for the DPM Report database location is not valid. |
No user action is required. |
452 | The DPM service failed to stop. |
Check the application and system event logs for information on the error. |
453 | The DPM service failed to start. |
Check the application and system event logs for information on the error. |
454 | DpmSync failed to connect to the specified SQL Server instance. |
Ensure that you have specified a valid instance of SQL Server associated with DPM and that you are logged on as a user with administrator privileges. |
455 | Failed to attach database [ <DatabaseName> ] at location [ <DatabaseLocation> ] to SQL Server. |
Ensure that the SQL Server services are running and that you are restoring a valid DPM database backup. |
456 | There were failures in the synchronization operation. |
For more detail, review the Application event log. |
457 | The command line arguments specified are not valid. |
For help about DpmSync, in DPM Management Shell, at the command prompt, type DpmSync -? . |
458 | The DPM database on the DPM server <ServerName> has been restored from a backup. As a result, the alerts that were generated before <DBRestoreTime> do not reflect the current state of alerts on the DPM server. |
To synchronize the Operations Manager view with the current state on the DPM server, do the following:
|
460 | The command syntax is not valid. |
For help about DpmSync, in DPM Management Shell, at the command prompt, type DpmSync -? . |
461 | The instance name specified could not be found. |
Specify the correct name for the instance of SQL Server. |
462 | Unable to retrieve DPM database file path. |
Specify the correct path, and then try the operation again. |
464 | Path not found: <FileName> . |
Ensure that the database backup exists at the specified path. |
465 | Unable to close all connections for detaching the database. |
Review the error details, and then try again. |
466 | Unable to copy database files to <FileName> . |
Review the error details, and then try the operation again. |
467 | The specified action can be performed only on a computer with DPM installed. |
Run the tool on the DPM server to complete these steps. |
469 | Unable to detach the database. |
Ensure that you have the appropriate permission to detach the DPM database. |
470 | The DPM database was not found in the specified instance of SQL Server. |
Ensure that the DPM database is present in the specified instance of SQL Server. |
471 | Unable to attach the database. |
Ensure that the DPM database backup is valid. |
Error Code 501-600
Error Code | Message | Additional Info |
517 | The message cannot be sent to the SMTP server. |
Check the SMTP server settings. |
518 | An authentication error occurred when trying to connect to the SMTP server. |
You typed an incorrect user name, password, or SMTP server name. Type the correct user name or password to enable e-mail delivery of reports and alert notifications. |
519 | The SMTP server has rejected one or more of the recipient addresses. |
Confirm the recipient addresses. |
520 | The SMTP server port number must be between 1 and 65535. |
Enter a valid port number. |
521 | Cannot resolve the SMTP server host name. |
Verify the SMTP server host name. |
522 | Cannot connect to the SMTP server. |
Verify the SMTP server name and port number. |
523 | The passwords entered do not match. |
Reenter the passwords. |
524 | The protection agent TCP port number must be between 1 and 65535. |
Enter a valid port number. |
525 | The protection agent TCP port number must be between 1 and 65535. |
Enter a valid port number. |
526 | The protection agent TCP port number must be different from the protection agent port number. |
Reenter the port numbers. |
527 | The SMTP server reports that the From address is not valid. |
Ensure that the appropriate permissions exist to send e-mail to the specified server by using SMTP. |
529 | An e-mail message has been successfully sent to the specified recipients. |
No user action is required. |
530 | A blank password is not allowed. |
Enter a non-blank password. |
531 | The DPM alerts have been published to the DPM Alerts event log. |
No user action is required. |
532 | Changes to end-user recovery settings do not fully take effect for each protection group until the next successful synchronization is complete. |
No user action is required. |
Error Code 800-899
Error Code | Message | Additional Info |
800 | DPM must be installed on a computer running Windows Server 2003 Service Pack 1 (SP1). |
Install DPM on a computer running Windows Server 2003 Service Pack 1 (SP1). The Windows Server 2003 SP1 redistributable package is available at http://go.microsoft.com/fwlink/?linkid=45556 . |
801 | To install DPM, you must be logged on as an administrator or a member of the local administrators group. |
Log on to the computer as an administrator or member of the local administrators group, and then run Setup again. |
802 | The computer processor speed does not meet the DPM minimum configuration requirements. The minimum required processor speed is <ClockSpeed> . |
Upgrade the computer hardware to meet the DPM minimum configuration requirements, or install DPM on a different computer. For information about DPM system requirements, see the DPM 2010 System Requirements (http://go.microsoft.com/fwlink/?LinkID=179661). |
803 | The available memory on the computer is less than the DPM minimum memory requirement. The minimum memory requirement is <MinimumMemoryRequired> MB, and the recommended memory requirement is 2 GB. |
Upgrade the computer hardware to meet the DPM minimum configuration requirements, or install DPM on a different computer. For information about DPM system requirements, see the DPM 2010 System Requirements (http://go.microsoft.com/fwlink/?LinkID=179661). |
805 | There is not enough disk space for <InstallItem> . |
Free up additional disk space on this disk, and then retry the operation. |
806 | Setup failure - Active Directory not found. |
No user action is required. |
807 | Setup failure - Target not configured correctly. |
No user action is required. |
809 | DPM cannot load the file <FileName> . The file may be missing or corrupt. |
Run DPM Setup from the DPM product DVD. If you ran Setup from the DVD, the DVD is corrupt. |
810 | The DPM installation failed. |
Review the error details, take appropriate action, and then run DPM Setup again. |
811 | The DPM database was not created. |
Use Add or Remove Programs in Control Panel to remove the DPM files and registry entries that were created during Setup. Verify that SQL Server is properly installed and that it is running, and then run Setup again. - This error will also occur if the model database in SQL is too large. Make sure the model database is at it's default size. More information at, http://aquilaweb.net/2014/09/19/dpm-2012-r2-installation-error-811/. |
812 | Report configuration failed. |
Verify that SQL Server Reporting Services is installed properly and that it is running. |
813 | The DPM uninstall failed. |
Review the error details, take appropriate action, and then try uninstalling DPM again. |
814 | The configuration data for this product is corrupt. | Troubleshoot your Windows Installer installation. Contact your support personnel for further help. |
817 | The Setup log file path <FileName> is too long after being fully qualified. |
Verify that the Application Data folder path has fewer than 260 characters, and then run DPM Setup again. |
818 | The Setup log file path <FileName> is not valid. |
Specify a valid Application Data folder path. |
820 | Setup cannot query the system configuration. |
If you encountered this error while you were on the Installation page of the DPM Setup Wizard, to resolve the error, do the following:
|
822 | DPM Setup could not access the SQL Server Reporting Services configuration. |
Verify that the Windows Management Instrumentation (WMI) service is running. If the WMI service is not running, in Control Panel, click Administrative Tools , and then click Services . Right-click Windows Management Instrumentation , and then click Start . |
823 | DPM Setup cannot access registry key <RegistryKey> . |
Verify that the registry key <RegistryKey> exists, and then run DPM Setup again. |
828 | DPM cannot connect to the Service Control Manager (SCM). |
To troubleshoot this issue, review the recent errors in the Windows event log. |
829 | DPM cannot open the handle to the <SetupServiceName> service. |
To troubleshoot this issue, review the recent errors in the Windows event log. |
830 | DPM cannot read the service <ServiceName> configuration. |
On <ServerName> , review the recent errors in the Windows event log. |
832 | Setup cannot grant the <UserName> account access to the DPM database. |
Verify that SQL Server is properly installed and that it is running. |
833 | Setup could not delete the <UserName> user account. |
To delete the <UserName> user account, on the Administrative Tools menu, click Computer Management , expand Local Users and Groups , and then click Users . Right-click <UserName> , and then click Delete . |
834 | Setup cannot remove the deployed reports. |
To delete the reports manually, go to http:// <MachineName> /ReportServer$ <InstanceName> . |
836 | The DPM repair failed. |
Verify that the DPM server meets the software requirements. Uninstall DPM, and then run DPM Setup again. |
841 | Setup cannot calculate the disk space for the specified location. |
Specify a different installation location. |
842 | Setup cannot access the <RegistryKey> registry key for the <SqlInstance> instance of SQL Server. |
Verify that SQL Server 2008 is properly installed. |
843 | The physical location of the existing DPM database cannot be found. |
Verify that the instance of SQL Server is properly installed, and that the <ServiceName> SQL Server service is running. Upgrading from a DPM evaluation version where SQL Server has expired Before uninstalling DPM
If you have already uninstalled the evaluation version of DPM, then you must reimage the computer. |
845 | DPM Setup could not delete the DPMDB database. |
To delete the DPMDB database, in SQL Server Management Studio, connect to server <DPM server name> \ <InstanceName> . Expand the <InstanceName> instance of SQL Server, expand Databases , right-click the DPMDB database, and then click Delete . |
846 | DPM cannot locate SqlCmd.exe. |
Verify that the SQL Client Tools are installed. If they are not installed, you must install the SQL Client Tools, and then run DPM Setup again. |
847 | DPM cannot create the <SetupServiceName> service. Failure to create the service may be due to a pending restart. |
Restart the computer, uninstall DPM, and then run Setup again. |
848 | Setup is unable to copy the files from <SourceLocation> to <InstallLocation> . |
Verify that Setup has access to the installation location. |
849 | Setup is unable to delete the folder <InstallLocation> . |
Delete the folder manually. |
850 | Setup is unable to mark files at <FolderPath> for deletion. |
After DPM setup is complete, delete the files manually. |
851 | Cannot start Setup. |
Run the Setup program from the DPM product DVD. If you ran Setup from the DVD, the DVD is corrupt. |
853 | Setup is unable to register DPM in Add or Remove Programs. |
No user action is required. |
854 | Another instance of DPM Setup is running. |
Verify that no other instance of DPM Setup is running, and then proceed with DPM Setup. |
855 | Setup was unable to delete the scheduled jobs. |
Open SQL Server Management Studio, and then connect to the DPM instance of SQL Server. Expand the instance of SQL Server, expand SQL Server Agent , expand Jobs , and then delete the <ScheduleCategory> category. |
856 | DPM could not access the existing DPM database, or the DPM database is corrupt. |
Verify that the SQL Server service is running. If the SQL Server service is running, restore the DPM database, and then run DPM Setup again. |
857 | DPM cannot enumerate the list of computers on which protection agents are installed because it cannot gain access to the DPM database. |
Protection agents may be installed on some of the computers. Uninstall the agents on the protected computers by using Add or Remove Programs in Control Panel. |
858 | The DPM product key is invalid. |
Enter a valid DPM product key. The product key is located on the back cover of the Data Protection Manager product DVD. |
859 | Setup cannot parse the SQL Server 2008 Reporting Services configuration file <FileName> for the SMTP server address and the address of the sender. |
Verify that SQL Server is properly installed. |
860 | DPM cannot stop service <SetupServiceName> . |
Review the error details, take the appropriate action, and then try installing DPM again. |
861 | DPM cannot read the installation path registry key. Some of the folders will not be deleted. |
Manually delete the folders after completing DPM Setup. |
862 | Setup cannot start the <SetupServiceName> service. |
Review the error details, take the appropriate action, and then try installing DPM again. |
863 | You cannot use the selected location <DirectoryPath> to install DPM. DPM can only be installed on the local drive of the computer. DPM cannot be installed to read-only folders, hidden folders, folders within mount points, root volumes, or directly to local system folders such as <FolderPath> . |
Select a different location on which to install DPM. |
864 | You cannot install DPM on removable media or a network share. The location <DriveName> cannot be used as an installation location. |
Select a location on a local hard drive to install DPM. |
865 | Setup could not enumerate the information about volumes allocated to DPM. |
On the Administrative Tools menu, click Computer Management , and then click Disk Management . Delete the volumes allocated to DPM from the disks that were added to the storage pool. |
866 | The Windows account that was created in DPM Administrator Console in the Recovery task area could not be removed. |
On the Administrative Tools menu, click Computer Management . Expand Local Users and Groups , click Users , right-click the Windows account, and then click Delete . |
868 | DPM cannot query the volume information for directory <DirectoryPath> . |
Select another installation location on a local hard drive to install DPM. |
869 | The <DirectoryPath> directory is not on an NTFS volume. |
Install the prerequisite software and DPM on a volume formatted with NTFS. |
870 | DPM cannot query the attributes of directory <DirectoryPath> . |
Select another installation location on a local hard drive to install DPM. |
871 | DPM Setup has detected an existing installation of DPM on this computer. The existing installation is a later version than the version you are trying to install. |
To install the earlier version of DPM, you must first uninstall the existing version. |
876 | DPM Setup cannot create the folder <FolderPath> . |
If the folder already exists, delete the folder, and then run DPM Setup again. |
877 | DPM Setup cannot write to file <FileName> . |
If the file already exists, delete the file, and then run Setup again. |
878 | Setup cannot create the protection job schedules. |
Open SQL Server Management Studio, and then connect to the DPM instance of SQL Server. Expand the instance of SQL Server, expand SQL Server Agent , expand Jobs , and then delete the <ScheduleCategory> category. |
879 | DPM Setup could not delete service <SetupServiceName> . |
To delete the service manually, at the command prompt, type sc delete <SetupServiceName> . |
880 | The DPM protection agent configuration failed. |
Review the error details, take the appropriate action, and then try installing DPM again. |
881 | The required local group could not be created. |
Try installing DPM again. |
882 | DPM Setup could not create a required service. This computer may be protected by another computer running DPM. You cannot install DPM on a computer on which a protection agent is installed. |
If the DPM protection agent is installed on this computer, use Add or Remove Programs in Control Panel to uninstall it, and then run DPM Setup again. |
883 | DPM Setup cannot read the <FileName> file. |
Verify that the current user has permissions to read the file. |
884 | DPM Setup cannot delete folder <FolderPath> . |
Manually delete the folder <FolderPath> after completing DPM Setup. |
885 | DPM Setup cannot create the <FileName> file. |
Verify that the current user has permissions to create the file. |
886 | This program is for internal DPM use only. |
To launch the DPM Setup program, double-click Setup.exe in the root folder of the product DVD. |
887 | An error occurred while trying to configure DPM. |
Uninstall DPM by using Add or Remove Programs in Control Panel, and then run DPM Setup again. |
888 | DPM Setup could not create the DPM shortcut on your desktop. |
To start using DPM, click Start , point to All Programs , and then click Microsoft System Center Data Protection Manager 2010 . |
889 | The database files from a previous DPM installation were found at <Location> . |
Delete the existing files at <Location> , or select an alternative location for your database. |
890 | An older version of DPM is installed on this computer. Please uninstall it and launch setup again. |
No user action is required. |
892 | The computer <MachineName> could not be removed from the intranet security zone settings in Internet Explorer. |
In Internet Explorer, on the Tools menu, click Internet Options . In the Internet Options dialog box, on the Security tab, click Local intranet , click Sites , then click Advanced , and then remove computer <MachineName> from the intranet zone. |
893 | Setup cannot delete the volumes that are allocated to DPM. |
On the Administrative Tools menu, click Computer Management , and then click Disk Management . Delete the volumes allocated to DPM from the disks that were added to the storage pool. |
894 | DPM Setup could not delete the DPM shortcut on your desktop. |
Manually delete the DPM shortcut from your desktop. |
895 | The service <SetupServiceName> was not deleted from the computer. |
Restart the computer to delete the service <SetupServiceName> . |
896 | DPM could not connect to database <DatabaseName> . |
Verify that the SQL Server service <ServiceName> is started, and that you have permissions to query SQL Server. |
897 | DPM could not delete database <DatabaseName> . |
In SQL Server Management Studio, delete the following databases: <DatabaseName> , <TempDatabaseName> . |
898 | DPM Setup cannot query the SQL Server Reporting Services configuration. |
Verify that the Windows Management Instrumentation (WMI) service is running, and that your SQL Server Reporting Services installation is not corrupt. |
899 | DPM Setup could not delete the MSDPMTrustedMachines local group. |
Manually delete the MSDPMTrustedMachines group. On the Administrative Tools menu, click Computer Management . Expand Local Users and Groups , and then click Groups . Right-click MSDPMTrustedMachines , and then click Delete . |
Error Code 900-999
Error Code | Message | Additional Info |
900 | DPM Setup could not delete all the registry keys that DPM uses. |
No user action is required. |
901 | DPM Setup could not delete the DPM Agent Coordinator service. |
Manually delete the DPM Agent Coordinator service. On the Administrative Tools menu, click Services . Right-click DPM Agent Coordinator , and then click Delete . |
902 | The job encountered an internal fatal error. |
Contact Microsoft Customer Support. |
904 | The protection agent on <ServerName> is not compatible with the DPM version. The protection agent version is <AgentVersion> , and the DPM version is <EngineVersion> . |
Update the protection agent on <ServerName> . |
905 | The protection agent on <ServerName> is not compatible with the DPM version. The protection agent version is <AgentVersion> , and the DPM version is <EngineVersion> . |
Verify that all required DPM updates are applied to this computer. |
907 | The job encountered an internal database error. |
Retry the operation. |
908 | The job was canceled. The user either canceled the job or modified the associated protection group. |
Retry the operation. |
909 | DPM has received an improperly formed message and was unable to interpret it. |
Retry the operation. If the problem persists, contact Microsoft Customer Service and Support. |
910 | The DPM service terminated unexpectedly during completion of the job. The termination may have been caused by a system restart. |
Retry the operation. |
911 | DPM was not able to complete this job within the allotted time. |
In the Monitoring task area, group jobs by type and review the job details. If the next scheduled occurrence of this job is currently running, no action is required. If the job is not currently running, retry the job. |
912 | The job has been canceled because of the failure of another job on which it depended. |
Retry the operation. |
913 | The job was canceled because it was scheduled during the inactivity timeframe. |
Retry the operation. |
914 | The job failed because of an unexpected error. |
Make sure that the DPMRA service is running on the selected computer. |
915 | The operation failed because the data source VSS component <Component> is missing. |
Ensure that the protected data source is installed properly and that the VSS writer service is running. |
916 | Cannot connect to the DPM service because it is running in recovery mode, which was initiated by the DpmSync tool. |
Please wait for DpmSync to complete its operation. If DpmSync is not running and the DPM service is still in recovery mode, run DpmSync again. |
917 | Connection to the DPM service has been lost. |
Review the application event log for information about a possible service shutdown. Ensure that the following services are enabled:
|
918 | Connection to the DPM service has been lost. |
Ensure that the DPM service is running, and review the Application event log for information about a possible service shutdown. |
920 | DPM failed to write events to the DPM Alerts event log. Either the DPM Alerts event log has been deleted or the permissions have been changed. |
Uninstall DPM, and then reinstall DPM to recreate the DPM Alerts event log. |
921 | The operation failed because an error occurred while enumerating the data source for <Component> . |
Ensure that the data source specified in the error message is online and accessible. |
929 | DPM Management Shell is not connected to any DPM server or the previous connection was lost. |
Use the Connect-DPMServer command to connect to a DPM server. If you are already connected to a DPM server and still seeing this error, ensure that the DPM service is running and review the application event log for any errors. |
939 | The DPM Administrator Console version <Version> is incompatible with the DPM server version. |
Ensure that the version is between <MinimumUIVersion> and <MaximumUIVersion> . |
940 | Unable to connect to the database because of a fatal database error. It is unlikely that the database has been damaged. |
Review the event log and take appropriate action. Ensure that SQL Server is running. |
941 | Unable to connect to the DPM database. |
Ensure that SQL Server is running and configured correctly, and then retry the operation. |
942 | The integrity of the database is questionable because of a hardware or software problem. |
Contact your SQL Server administrator. Review the Windows event log. Run DBCC CHECKDB to determine the extent of the damage. It is possible that the problem is in the cache only and not on the disk itself. If so, restarting SQL Server corrects the problem. Otherwise, use DBCC to repair the problem. In some cases, it may be necessary to restore the DPM database. |
943 | Unable to connect to the DPM database because the database is in an inconsistent state. |
Contact your SQL Server administrator. In some cases, it may be necessary to restore the DPM database. If the problem persists, contact Microsoft Customer Service and Support. |
944 | Database operation failed. |
Ensure that SQL Server is running and that it is configured correctly, and then retry the operation. |
945 | Unable to connect to the DPM database because of a general database failure. |
Ensure that SQL Server is running and configured correctly. |
946 | Another instance of DPM is currently running. |
Restart the computer, and then retry the operation again. |
948 | Unable to connect to <ServerName> . |
To resolve this error, do the following: Restart the DPM Services
|
951 | No schedules found for the job definition. |
No user action is required. |
955 | The consistency check resulted in the following changes to SQL Server Agent schedules: Schedules added: <SchedulesAdded> Schedules removed: <SchedulesRemoved> Schedules updated: <SchedulesUpdated> . |
No user action is required. |
956 | DPM cannot protect your Windows SharePoint Services farm until you install DPM protection agents on the following computers: <ServerName> . |
To resolve this error, do the following:
|
957 | DPM is unable to protect your mirrored SQL Server databases <Component> until you install DPM protection agents on the following computers: <ServerName> . |
To install protection agents on these computers, in the Management task area, click the Agents tab, and then, in the Action pane, click Install . If any of the computers are a node of a cluster, you must install a DPM protection agent on all physical nodes of the cluster. |
958 | DPM cannot browse the contents of the virtual machine on the protected computer <protected computer> . |
Perform a full restore of the virtual machine. If none of the conditions listed in the Explanation section are present, and you still get this error, try the workaround explained in Microsoft Knowledge Base article 2013544 (http://go.microsoft.com/fwlink/?LinkId=185784). |
959 | DPM could not enumerate one or more volumes on protected computer <ServerName> . |
Ensure that the disks are fixed and that volumes are formatted with the NTFS file system. |
960 | DPM could not enumerate one or more VSS applications on the protected computer <ServerName> . |
Please make sure that all VSS writers are in a good state by checking the Event Viewer for errors from VSS. |
961 | DPM could not enumerate one or more non-VSS applications on protected computer <ServerName> . |
Ensure that all VSS writers are in a good state by checking the Event Viewer for errors from VSS. Also ensure that the PSDataSourceConfig.xml file is configured properly. |
962 | DPM could not enumerate one or more SharePoint search writers on protected computer <ServerName> . |
Ensure that all SharePoint search writers are in a good state. |
963 | DPM could not enumerate one or more components for application <Component> on protected computer <ServerName> . |
Ensure that the application writer is in a good state. |
964 | DPM could not enumerate application component <Component> on protected computer <ServerName> . |
Ensure that the writer is in a good state. |
965 | DPM could not enumerate instances of SQL Server by using Windows Management Instrumentation on the protected computer <ServerName> . |
Ensure that Windows Management Instrumentation for SQL Server is in a good state. |
966 | DPM could not connect to the instance of SQL Server <Component> on the protected computer <ServerName> . |
Ensure that the instance of SQL Server is in a good state. |
967 | DPM could not enumerate SharePoint data sources on the protected computer <ServerName> . |
To resolve this error, do the following:
|
968 | The current selections will be reset, and you must select them again. |
Click Yes to reset or No to keep the current selection. |
975 | The arguments for the job definition are not valid. |
Retry the operation with the correct argument syntax. |
976 | The DPM job failed because it could not contact the DPM engine. |
Restart the DPM service. |
997 | A non-fatal failure instance has been detected for process DpmProcessName . This will be reported to Microsoft. |
No user action is required. |
998 | The operation failed because of a protection agent failure. |
Retry the operation. |
999 | An unexpected error caused a failure for process <DpmProcessName> . |
Restart the DPM process <DpmProcessName> . |
Error Code 1000-1999
Error Code | Message | Additional Info |
1000 | Login failure caused by incorrect user name or password. |
Verify the user name and password, and then try again. |
1002 | You cannot cancel the selected job at this time. |
No user action is required. |
1100 | DPM: Information alert: ServerName . |
No user action is required. |
1101 | DPM: Warning alert: ServerName . |
No user action is required. |
1102 | DPM: Critical alert: ServerName . |
No user action is required. |
1103 | DPM: Recovery alert: ServerName . |
No user action is required. |
1104 | DPM: Resolved information alert: ServerName |
No user action is required. |
1105 | DPM: Resolved warning alert: ServerName |
No user action is required. |
1106 | DPM: Resolved critical alert: ServerName |
No user action is required. |
1107 | The following alert became inactive at ResolvedTime . |
No user action is required. |
1109 | For more information, open DPM Administrator Console and review the alert details in the Monitoring task area. |
No user action is required. |
1200 | Status: <AlertStatus>
Volume: <VolumeName> Computer: <ServerName> Description: Used disk space on replica volume exceeds threshold of <ThresholdValue> %. |
For more information, open DPM Administrator Console and review the alert details in the Monitoring task area. |
1201 | Status: <AlertStatus>
Data source type: <DatasourceType> Data source: <DatasourceName> Computer: <ServerName> Protection group: <ProtectedGroup> Description: Replica volume cannot be detected. |
For more information, open DPM Administrator Console and review the alert details in the Monitoring task area. |
1202 | Status: <AlertStatus> Protection Group: <ProtectedGroup> Description: DPM discovered one of the following changes:
|
For more information, open DPM Administrator Console and review the alert details in the Monitoring task area. |
1204 | The replica for <DatasourceName> on <ServerName> is currently being synchronized with consistency check. A consistency check can be started automatically or manually. To configure automatic consistency check options, modify this protection group using the Modify Protection Group Wizard. To start a manual consistency check, in the Protection task area, on the Actions pane, click Perform Consistency Check . |
For more information, open DPM Administrator Console and review the alert details in the Monitoring task area. |
1205 | Status: <AlertStatus>
Data source type: <DatasourceType> Data source: <DatasourceName> Computer: <ServerName> Description: Replica is being created. |
For more information, open DPM Administrator Console and review the alert details in the Monitoring task area. |
1206 | The replica of <DatasourceName> on <ServerName> is inconsistent with the protected data source. All protection activities for this data source will fail until the replica is synchronized with consistency check. |
For more information, open DPM Administrator Console and review the alert details in the Monitoring task area. |
1209 | Status: <AlertStatus>
Computer: <ServerName> Description: Recovery jobs started at <StartDateTime> . |
For more information, open DPM Administrator Console and review the alert details in the Monitoring task area. |
1210 | Status: <AlertStatus>
Computer: <ServerName> Description: Recovery jobs started at <StartDateTime> completed with failures. |
For more information, open DPM Administrator Console and review the alert details in the Monitoring task area. |
1211 | Recovery to <TargetServerName> that started at <StartDateTime> completed. Some jobs have successfully recovered data and some jobs have failed. |
For more information, open DPM Administrator Console and review the alert details in the Monitoring task area. |
1212 | Status: <AlertStatus>
Computer: <ServerName> Description: Recovery jobs started at <StartDateTime> completed successfully. |
For more information, open DPM Administrator Console and review the alert details in the Monitoring task area. |
1214 | Status: <AlertStatus>
Data source type: <DatasourceType> Data source: <DatasourceName> Computer: <ServerName> Description: Last <FailureCount> recovery points were not created. |
For more information, open DPM Administrator Console and review the alert details in the Monitoring task area. |
1215 | Status: <AlertStatus>
Data source type: <DatasourceType> Data source: <DatasourceName> Computer: <ServerName> Description: Synchronization jobs failing. |
For more information, open DPM Administrator Console and review the alert details in the Monitoring task area. |
1216 | Status: <AlertStatus>
Data source type: <DatasourceType> Data source: <DatasourceName> Computer: <ServerName> Description: DPM failed to stop protection. |
For more information, open DPM Administrator Console and review the alert details in the Monitoring task area. |
1217 | Status: <AlertStatus>
Description: New protectable computers found. |
For more information, open DPM Administrator Console and review the alert details in the Monitoring task area. |
1218 | The replica for <DatasourceType> <DatasourceName> on <ServerName> is not created. You have chosen to create the replica manually. All subsequent protection activities for this data source will fail until the replica is created and synchronized with consistency check. |
For more information, open DPM Administrator Console and review the alert details in the Monitoring task area. |
1219 | The replica for <DatasourceType> <DatasourceName> on <ServerName> is not created. Replica creation job is scheduled to run at a later time. Data protection will not start until replica creation is complete. |
For more information, open DPM Administrator Console and review the alert details in the Monitoring task area. |
1220 | Status: <AlertStatus>
Description: The disk <DiskName> cannot be detected or has stopped responding. All subsequent protection activities that use this disk will fail until the disk is brought back online. |
For more information, open DPM Administrator Console and review the alert details in the Monitoring task area. |
1221 | Status: <AlertStatus>
Computer: <ServerName> Description: Incompatible DPM protection agent. |
For more information, open DPM Administrator Console and review the alert details in the Monitoring task area. |
1222 | Status: <AlertStatus>
Computer: <ServerName> Description: Unable to contact DPM protection agent. |
For more information, open DPM Administrator Console and review the alert details in the Monitoring task area. |
1223 | Status: <AlertStatus>
Computer: <ServerName> Description: Failed to update end-user recovery permissions. |
For more information, open DPM Administrator Console and review the alert details in the Monitoring task area. |
1224 | Status: <AlertStatus>
Volume: <VolumeName> Computer: <ServerName> Description: Network bandwidth usage throttling not working. |
For more information, open DPM Administrator Console and review the alert details in the Monitoring task area. |
1225 | Unsupported data found. |
For more information, open DPM Administrator Console and review the alert details in the Monitoring task area. |
1226 | Status: <AlertStatus>
<LibraryType> : <Library> Description: <LibraryType> : <Library> is not available, and all jobs for this library will fail until the connection is established. |
For more information, open DPM Administrator Console and review the alert details in the Monitoring task area. |
1227 | Status: <AlertStatus>
<LibraryType> : <Library> Description: Library is not functioning efficiently. |
For more information, open DPM Administrator Console and review the alert details in the Monitoring task area. |
1228 | Status: <AlertStatus>
<LibraryType> : <Library> Drive: <LibraryDrive> Description: Tape is decommissioned and should be removed from the library. |
For more information, open DPM Administrator Console and review the alert details in the Monitoring task area. |
1229 | Status: <AlertStatus>
<LibraryType> : <Library> Description: Number of free tapes is less than or equals the threshold value. |
For more information, open DPM Administrator Console and review the alert details in the Monitoring task area. |
1230 | Status: <AlertStatus>
<LibraryType> : <Library> Tape: <MediaLabel> Description: Tape erase job failed. |
For more information, open DPM Administrator Console and review the alert details in the Monitoring task area. |
1231 | Status: <AlertStatus>
<LibraryType> : <Library> Tape: <MediaLabel> Description: Tape verification job couldn't start or failed. |
For more information, open DPM Administrator Console and review the alert details in the Monitoring task area. |
1232 | Status: <AlertStatus>
Description: Data copy job failed. |
For more information, open DPM Administrator Console and review the alert details in the Monitoring task area. |
1233 | Status: <AlertStatus>
Description: Library catalog for backup job was not built correctly. |
For more information, open DPM Administrator Console and review the alert details in the Monitoring task area. |
1234 | Status: <AlertStatus>
Description: Backup to tape failed. |
For more information, open DPM Administrator Console and review the alert details in the Monitoring task area. |
1237 | Status: <AlertStatus>
<LibraryType> : <Library> Drive: <LibraryDrive> Description: A drive in the library is not functioning. |
For more information, open DPM Administrator Console and review the alert details in the Monitoring task area. |
1238 | Status: <AlertStatus>
<LibraryType> : <Library> Tape: <MediaLabel> Description: Tape has been verified. |
For more information, open DPM Administrator Console and review the alert details in the Monitoring task area. |
1240 | Status: <AlertStatus>
<LibraryType> : <Library> Description: Job requires tape that is not available in the library. |
For more information, open DPM Administrator Console and review the alert details in the Monitoring task area. |
1243 | Detailed inventory failed. |
To resolve this error, do the following:
Serious problems can occur if you modify the registry incorrectly. These problems could require you to reinstall the operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk. Always make sure that you back up the registry before you modify it, and that you know how to restore the registry if a problem occurs. Note After you have created the registry key, you can check whether detailed inventory jobs fail or succeed by using the Jobs tab in the Monitoring view. |
1244 | Database size on DPM server has exceeded the threshold value. |
For more information, open DPM Administrator Console and review the alert details in the Monitoring task area. |
1245 | Status: <AlertStatus>
<LibraryType> : <Library> Tape: <MediaLabel> Description: Data integrity verification failed. |
For more information, open DPM Administrator Console and review the alert details in the Monitoring task area. |
1246 | Status: <AlertStatus>
Volume: <VolumeName> Computer: < ServerName > Description: Used disk space for recovery point volume exceeds threshold of <ThresholdValue> %. |
For more information, open DPM Administrator Console and review the alert details in the Monitoring task area. |
1247 | Status: <AlertStatus>
Data source type: <DatasourceType> Data source: <DatasourceName> Computer: <ServerName> Description: DPM failed to configure protection. |
For more information, open DPM Administrator Console and review the alert details in the Monitoring task area. |
1248 | Status: <AlertStatus>
Data source type: <DatasourceType> Data source: <DatasourceName> Computer: <ServerName> Description: Consolidation of recovery points failed. |
For more information, open DPM Administrator Console and review the alert details in the Monitoring task area. |
1249 | Status: <AlertStatus>
Description: DPM detected multiple disks with the same disk identification number (DiskID). None of these disks will be added to the DPM Storage Pool. |
For more information, open DPM Administrator Console and review the alert details in the Monitoring task area. |
1250 | Status: <AlertStatus>
Data source type: <DatasourceType> Data source: <DatasourceName> Computer: <ServerName> Description: Data corruption detected. |
For more information, open DPM Administrator Console and review the alert details in the Monitoring task area. |
1251 | Status: <AlertStatus>
Computer: <PSServerName> Description: Agent ownership is required to run backup/recovery jobs on <PSServerName> . |
For more information, open DPM Administrator Console and review the alert details in the Monitoring task area. |
1255 | The share Share Name that was previously mapped to OldFolderPath has changed to NewFolderPath . DPM will continue to protect Old FolderPath , but recommends you modify protection as suggested in Recommended Action. |
For more information, open DPM Administrator Console and review the alert details in the Monitoring task area. |
Error Code 2000-3999
Error Code | Message | Additional Info |
2000 | DPM failed to run the operation because another conflicting operation is in progress. |
Retry the operation later. |
2009 | DPM protection agent on <AgentTargetServer> could not complete the operation due to insufficient resources on the computer. | To resolve this error, do the following:
|
2013 | Host authentication failed. |
Retry authentication. |
2031 | The specified destination path is not valid. |
Restore to an alternate location. |
2032 | The specified path does not exist. |
Select a valid path. |
2033 | DPM encountered an error while performing an operation for <FileName> on <AgentTargetServer> . |
To resolve this error, do the following:
|
2034 | The specified path does not reside on an NTFS volume. |
Restore to an NTFS volume . |
2035 | The operation failed because of insufficient disk space. |
Increase the amount of free disk space on volume <VolumeName> on the destination computer, and then retry the operation, or recover to an alternate destination that has sufficient free disk space. |
2036 | The operation failed because DPM was unable to access the file or folder <FileName> on <AgentTargetServer> . This could be because the file or folder is corrupt, or the file system on the volume is corrupt. |
To resolve this error, do the following:
|
2037 | DPM could not detect the selected volume <VolumeName> on <ServerName> . |
Ensure that <VolumeName> on <ServerName> exists. If the volume exists, retry the operation. |
2038 | Some items were not recovered because recovering items across a reparse point is not permitted. The folder <ReparsePtPath> under the recovery destination is a reparse point. |
Retry the recovery to a destination that does not contain a reparse point. |
2039 | DPM failed to run the operation because it could not retrieve the ownership information for the targeted computer. |
Retry the operation later. |
2040 | DPM failed to access the volume <VolumeName> on <AgentTargetServer> . This could be caused by cluster failover during backup or insufficient disk space on the volume. |
If cluster failover has happened during backup, retry the operation. Otherwise, increase the amount of free disk space on volume <VolumeName> on the targeted computer, and then retry the operation. |
3000 | The requested report history could not be found in SQL Server Reporting Services. |
No user action is required. |
3001 | The Reporting Services Server cannot connect to the DPM database. |
To repair the configuration, follow the steps for repairing DPM in the DPM 2010 Deployment Guide. |
3002 | DPM could not generate the report. A parameter is missing or was incorrectly specified. |
No user action is required. |
3003 | The SQL Server Reporting Services service is not running. |
Start the service on the computer on which the DPM database was created. On the Administrative Tools menu, click Services . Right-click SQL Server Reporting Services , and then click Start . |
3004 | You do not have sufficient permissions to perform this action on the report. |
Ensure that you are a member of the local Administrators group on the DPM server. If the DPM database is on a remote computer, ensure that you are a member of the DPM Administrators group on the remote computer. |
3005 | DPM could not generate the report. A parameter is missing or was incorrectly specified. |
No user action is required. |
3006 | The report you requested could not be found on the SQL Server Reporting Services server. |
Repair your DPM installation using the steps described in the DPM 2010 Deployment Guide. |
3007 | The report cannot be displayed because the report property settings are incorrect. |
Repair your DPM installation using the steps described in the DPM 2010 Deployment Guide. |
3008 | The SQL Server Agent service <InstanceName> is not responding. |
Restart the SQL Server Agent service <InstanceName> . |
3009 | DPM could not set up a schedule for this report. The information is either missing or it is incorrectly specified. |
No user action is required. |
3010 | DPM cannot set up an e-mail subscription for this report. The information may be missing or incorrect. |
In the Actions pane, click Options , and then, on the SMTP Server tab, provide the correct SMTP server name and e-mail address. |
3011 | There is not enough content to generate a report for this time period. The number of days of available data must be at least <DaysCount> before DPM can generate this report. |
To generate this report, specify at least <DaysCount> days. |
3012 | DPM cannot perform this action because no valid property settings have been detected for this report. |
Repair your DPM installation using the steps described in the DPM 2010 Deployment Guide. |
3013 | DPM could not connect to SQL Server Reporting Services. |
Restart SQL Server Reporting Services, and then try the operation again. |
3014 | An error occurred causing the reporting job on <ServerName> to fail. The system files may be corrupt. |
Retry the reporting task. If the problem persists, repair your DPM installation by using the steps described in the DPM 2010 Deployment Guide. |
3015 | DPM is unable to change the e-mail settings. |
Log on to <ServerName> . On the Start menu, point to All Programs , point to Microsoft SQL Server 2008 , point to Configuration Tools , and then click Reporting Services Configuration . In Configure Report Server , update the e-mail settings. |
3016 | A Windows account is required to view DPM reports. |
To create the account, reinstall DPM using the steps described in DPM Setup Help. |
3017 | The user account that DPM Reporting created is not enabled. |
To re-enable the account, in DPM Administrator Console, on the Navigation bar, click Reporting . In the Actions pane, click Options , and then, on the Reporting Password tab, enter a valid password. |
3018 | The reporting password for the Windows account has expired. |
Change the password for account <AccountName> . On the Administrative Tools menu, click Computer Management . Expand Local Users and Groups , and then click Users . Right-click <AccountName> , and then click Set Password . |
3020 | Unable to configure local Windows account in the system. The operation is allowed only on the primary domain controller for the domain. |
Review the error details, take appropriate action, and then retry the operation. |
3021 | DPM is unable to create the Windows account group because the group already exists. |
Delete the Windows account group, and then retry the operation. |
3022 | DPM is unable to create the Windows account because the account already exists. |
Delete the Windows account, and then retry the operation. |
3023 | DPM is unable to configure the Windows account because the password you entered does not meet the Group Policy requirements. |
Enter another password for the account. |
3024 | DPM cannot grant the DPM database access to the <UserName> account. |
Ensure that SQL Server is running and configured correctly. |
3025 | You are unable to add the local computer to the intranet security zone in Internet Explorer because of insufficient permissions. |
Log on as an administrator or backup operator, and then try the operation again. |
3026 | You cannot view the selected report because the Web site HttpMachine is not in a trusted site zone. Do you want to add the site and view the report? |
No user action is required. |
3027 | The report schedule has expired and will be reset. |
Check the DPM report settings. |
3028 | You cannot add the computer to the trusted zone. |
We recommend that you reinstall Internet Explorer Enhanced Security Configuration. Use Add or Remove Programs in Control Panel. Click Add/Remove Windows Components , and then check Internet Explorer Enhanced Security Configuration . However, you can proceed to the report by specifying your user name and password in subsequent steps. |
3029 | DPM has detected incorrect property settings for certain reports. |
Repair your DPM installation by using the steps described in the DPM 2010 Deployment Guide. |
3030 | DPM is unable to create the report schedule because the date specified has already passed. |
Specify today or a later date. |
3031 | Specify today or a later date. |
Specify a future date. |
3032 | The report file does not contain an entry for the description. |
Repair your DPM installation by using the steps described in the DPM 2010 Deployment Guide. |
3033 | The report file contains an incorrect description value. |
Repair your DPM installation by using the steps described in the DPM 2010 Deployment Guide. |
3034 | DPM reporting requires ASP.NET 2.0, which is not found or installed on this computer. |
Install ASP.NET 2.0. Use Add or Remove Programs in Control Panel. Click Add/Remove Windows Components , check Applications Server , and then click Details . Check ASP.Net and Internet Information Services (IIS) , and then click OK . |
3035 | DPM is unable to read the registry to retrieve report settings because of insufficient permissions. |
Log on as an administrator, and then retry the operation. |
3036 | DPM reporting cannot query the IIS configuration. |
Connect to the computer on which the DPM database was created. Ensure that the Windows Management Instrumentation service is running. |
3038 | SQL Server Reporting Services is not installed or is not configured properly. |
Ensure that SQL Server Reporting Services is properly installed and is running. |
3039 | DPM reporting is not yet activated because the required security settings could not be applied to the DPMReport local account. |
On the Administrative Tools menu, click Local Security Policy . Expand Local Policies , and then click User Rights Assignment . Right-click Allow log on locally policy, and then click Properties . Click Add User or Groups , and then add the DPMReport account. If the DPMReport account is listed in the Deny log on locally policy, remove it. |
3040 | DPM Setup is unable to update the report server configuration to configure e-mail settings. |
Log on to <ServerName> . On the Start menu, point to All Programs , point to Microsoft SQL Server 2008 , point to Configuration Tools , and then click Reporting Services Configuration Manager . In Reporting Services Configuration Manager , update the e-mail settings. |
3041 | DPM is unable to generate reports. This may be because the web.config file for the SQL Server Reporting Services is not valid or is inaccessible. |
To resolve this error, do the following:
|
3042 | The report might be incorrect because the co-location of data on tape is enabled. |
No user action is required. |
3050 | Unable to update shares or share permissions. |
Rerun synchronization or wait for the next synchronization to occur. If the problem persists, check your domain configuration. |
3051 | Unable to update the Active Directory Domain Services database. |
Either run a synchronization, or wait for the next scheduled synchronization to occur. If the problem persists, check your domain configuration. |
3052 | Active Directory Domain Services schema is not configured properly. |
Redo the schema extension operation. |
3053 | No nodes have been detected for cluster <Cluster> . |
To resolve this error, do the following:
|
3054 | One or more volumes are missing for the following applications: <ListOfDataSources> . |
Ensure that the dependent volumes for the data sources are online. |
3055 | DPM is unable to enumerate <Component> on computer <ServerName> . | Ensure that <Component> is accessible to the protection agent. |
3100 | The used disk space on the computer running DPM for the replica of <DatasourceType> <DatasourceName> has exceeded the threshold value of <ThresholdValue> %, or there is not enough disk space to accommodate the changed data. If you do not allocate more disk space, synchronization jobs may fail. |
Allocate more disk space for the replica. If no free disk space is available in the storage pool, you may need to add physical disks to the computer running DPM. |
3101 | Recovery data for <DatasourceType> <DatasourceName> on <ServerName> in protection group <ProtectedGroup> resides on a volume that cannot be detected. All subsequent protection activities relating to <DatasourceName> will fail until this volume is brought back online or the replica is re-created. |
Ensure that the disk containing the replica volume and the recovery point volume appears in Disk Management. If you are unable to locate the volumes in Disk Management, try following:
|
3103 | DPM failed to obtain catalog information as part of the backup for <DatasourceType> <DatasourceName> on <ServerName> . Your recovery point is valid, but you cannot perform item-level recoveries by using this recovery point. |
If you do not expect to perform item-level recoveries by using this recovery point, dismiss this alert; otherwise, take the recommended actions:
|
3104 | The replica for <DatasourceType> <DatasourceName> is currently being synchronized with consistency check. A consistency check can be started automatically or manually. To configure automatic consistency check options, modify this protection group using the Modify Protection Group Wizard. To start a manual consistency check, in the Protection task area, in the Actions pane, click Perform Consistency Check . |
No user action is required. |
3105 | The replica of <DatasourceType> <DatasourceName> on <ServerName> is being created. After the initial replica is created, only incremental changes are synchronized. |
No user action is required. |
3106 | The replica of <DatasourceType> <DatasourceName> on <ServerName> is inconsistent with the protected data source. All protection activities for data source will fail until the replica is synchronized with consistency check. You can recover data from existing recovery points, but new recovery points cannot be created until the replica is consistent. For SharePoint farm, recovery points will continue getting created with the databases that are consistent. To backup inconsistent databases, run a consistency check on the farm. |
To resolve this error, synchronize with consistency check. |
3107 | DPM cannot run a backup/recovery job on <PSServerName> because it is managed by the DPM server % <ServerName> . |
To have this DPM server manage <PSServerName> , click the recommended action link below. This will cause backup/recovery jobs for <PSServerName> to fail on DPM server <ServerName> . |
3109 | The recovery jobs for <DatasourceType> <DatasourceName> that started at <StartDateTime> , with the destination of <ServerName> , are in progress. |
No user action is required. |
3110 | The recovery jobs for <DatasourceType> <DatasourceName> that started at <StartDateTime> , with the destination of <ServerName> , have completed. Some jobs successfully recovered data and some jobs failed. The following items could not be recovered: <TempListOfFiles> . |
Ensure that the file is not already present and in use on the destination computer, and that there is sufficient disk space for the files. |
3111 | The recovery jobs for <DatasourceType> <DatasourceName> that started at <StartDateTime> , with the destination of <TargetServerName> , have completed. Most or all jobs failed to recover the requested data. |
Possible solutions
|
3112 | The recovery jobs for <DatasourceType> <DatasourceName> that started at <StartDateTime> , with the destination of <ServerName> , have successfully completed. |
No user action is required. |
3113 | Exchange recovery |
If you are recovering to Exchange server that is cluster continuous replication (CCR) or local continuous replication (LCR), perform following steps:
|
3114 | Recovery point creation jobs for <DatasourceType> <DatasourceName> on <ServerName> have been failing. The number of failed recovery point creation jobs = <FailureCount> . If the data source being protected is SharePoint, click Error Details to view the list of databases for which recovery point creation failed. |
No user action is required. |
3115 | Since <OccuredSince> , synchronization jobs for <DatasourceName> on <ServerName> have failed. The total number of failed jobs = <FailureCount> . The last job failed for the following reason: |
No user action is required. |
3116 | DPM failed to stop protection for <DatasourceType> <DatasourceName> on <ServerName> . |
If you no longer want to protect any data sources on the computer, you can uninstall the protection agent from the computer. You can also retry the stop protection job. |
3117 | DPM discovered new computers that you may want to protect. |
To view a list of the new computers, click Details . |
3118 | The replica for <DatasourceType> <DatasourceName> on <ServerName> is not created. You have chosen to create the replica manually. All subsequent protection activities for this data source will fail until the replica is created and synchronized with consistency check. |
To resolve this error, do the following:
|
3119 | The replica for <DatasourceType> <DatasourceName> on <ServerName> is not created. A replica creation job is scheduled to run at a later time. Data protection will not start until the replica creation is complete. |
No user action is required. |
3120 | The disk <DiskName> cannot be detected or has stopped responding. All subsequent protection activities that use this disk will fail until the disk is brought back online. |
In the Management task area, on the Disks tab, check the status of the disks. If a disk is missing, rescan the disk configuration to detect the disk. If the disk is still missing, verify physical disk connections, and then scan the disk again. If the disk is no longer available, you can remove the disk from the storage pool. To continue protecting the affected data, stop protection of the data sources by using the Stop protection of member option, and then add the data sources to a protection group again. |
3121 | The DPM protection agent on <ServerName> is incompatible with this version of DPM. All subsequent protection and recovery activities for <ServerName> will fail until the correct version of the agent is installed. |
In the Management task area, On the Agents tab, check the status of the agent and update it to the correct version. |
3122 | The DPM protection agent on <ServerName> could not be contacted. Subsequent protection activities for this computer may fail if the connection is not established. The attempted contact failed for the following reason: < reason > |
In the Management task area, on the Agents tab, check the status of the agent. |
3123 | Failed to update permissions used for end-user recovery on <ServerName> . Permissions update failed for the following reason: < reason > |
No user action is required. |
3124 | DPM network bandwidth usage throttling is not working because the Windows Quality of Service (QoS) Packet Scheduler is not enabled on <ServerName> . |
Either stop the DPM protection agent service on <ServerName> , and then ensure that the QoS Packet Scheduler is enabled, or disable network bandwidth usage throttling for the computer. To install the QoS Packet Scheduler: In Control Panel, point to Network Connections , right-click the appropriate connection, and then click Properties . On the General tab, click Install , click Service , click Add , click QoS Packet Scheduler , and then click OK . |
3125 | DPM has discovered new unsupported files or folders on one or more protected volumes. DPM will continue to protect the supported data on these volumes, but will not protect the unsupported data. |
No user action is required. |
3126 | The share <ShareName> that previously mapped to <OldFolderPath> has changed to <NewFolderPath> . DPM will continue to protect <OldFolderPath> , but we recommend that you modify protection as suggested in the Recommended Action. |
To start protecting <NewFolderPath> , in the Protection task area, perform the following steps:
|
3127 | DPM detected multiple disks with the same disk identification number (DiskID). None of these disks will be added to the DPM Storage Pool. |
To resolve this error, do the following:
|
3128 | DPM detected an inconsistent replica of the data source for <ListOfDataSources> . Attempts to fix this may not have been successful. Older recovery points may not be recoverable because of hardware issues on the protected computer or DPM server. |
To resolve this error, do the following:
|
3129 | DPM has detected an inconsistent replica of the data source during the backup of <ListOfDataSources> . This is because of an IO error on a protected server with possible hardware issues. |
To resolve this error, do the following:
|
3130 | DPM failed to fixup VHD parent locator post backup for <DatasourceType> <DatasourceName> on <ComputerName> . Your recovery point is valid, but you will be unable to perform item-level recoveries using this recovery point. |
To resolve this error, do one or more of the following: If you do not expect to be performing item-level restores using this recovery point, then dismiss this alert; otherwise, take the following recommended actions:
|
3131 | DPM failed to obtain active virtual hard disk information as part of the backup for <DatasourceType> <DatasourceName> on <ServerName> . Your recovery point is valid, but you will not be able to perform item-level recoveries by using this recovery point. |
If you do not expect to perform item-level recoveries by using this recovery point, dismiss this alert; otherwise, take the following recommended actions:
|
3132 | DPM failed to fixup the VHD parent locator after the backup for <DatasourceType> <DatasourceName> on <ServerName> , because the operation was canceled. Your recovery point is valid, but you will not be able to perform item-level recoveries by using this recovery point. |
If you do not expect to perform item-level recoveries by using this recovery point, dismiss this alert; otherwise, in the Protection task area, select the data source, and then click Create recovery point to restart the backup. |
3133 | DPM failed to gather item level catalog for < x > databases of the SharePoint Farm < Farm Name >. Some of the recovery points for these databases in the farm would be associated with an earlier successful catalog. |
Restart the catalog job for the SharePoint farm by running the Start-CreateCatalog cmdlet in DPM Management Shell. |
3134 | DPM could not obtain backup metadata information for <DatasourceType> <DatasourceName> on <ServerName> . If the data source is a SharePoint farm, a valid recovery point was created. However, content databases from this recovery point can be recovered only by using the alternate location option. |
If the data source is a SharePoint farm, ensure the following:
|
3135 | Cannot run the catalog job for the data source <DatasourceName> because it is not a SharePoint farm. |
Rerun the cmdlet by providing a data source that is a SharePoint farm. |
3136 | DPM failed to provide the Windows Group %GroupName; read permissions on the replica for %DatasourceType; %DatasourceName; on %ServerName;. Your recovery point is valid, but you may not be able to perform item-level recoveries in an optimized manner using this recovery point. |
You may choose to perform unoptimized item-level restores using this recovery point, then dismiss this alert; otherwise in the Protection task area, select the data source and click Create recovery point to restart the backup. |
3137 | Cannot find the group GroupName . DPM will automatically recreate this group but optimized item level recovery will fail for older recovery points. |
Please perform un-optimized item level recovery for older recovery points. This will take more time than it normally takes. Detailed steps to perform this are provided in the documentation. |
3151 | DPM was unable to complete this job within the time allocated. |
In the Monitoring task area, group jobs by type, and then review the job details. If the next scheduled occurrence of this job is currently running, no action is required. If the job is not currently running, retry the job. If you retry a synchronization job and it fails again, consider enabling on-the-wire compression. For more information, see "How to Enable On-the-Wire Compression" in DPM Help. |
3152 | Choose to send Microsoft anonymous feedback automatically about your hardware and software configurations, and feature usage patterns. |
Opt in or opt out of the Customer Experience Improvement Program. |
3154 | Description: New data source found. |
For more information, in DPM Administrator Console, in the Monitoring task area, review the alert details. |
3155 | Description: Data source is missing. |
For more information, in DPM Administrator Console, in the Monitoring task area, review the alert details. |
3159 | Creation of recovery points for <DatasourceName> on <ServerName> have failed. The last recovery point creation failed for the following reason: < reason > |
No user action is required. |
3160 | Synchronization jobs for <DatasourceName> on <ServerName> have failed. |
No user action is required. |
3161 | Recovery data for <DatasourceName> on <ServerName> in protection group <ProtectedGroup> resides on a volume that cannot be detected. All subsequent protection activities relating to <DatasourceName> will fail until this volume is brought back online or the replica is recreated. |
Ensure that the disk containing the replica volume appears in Disk Management. Or, in the Protection task area in DPM Administrator Console, use the Modify disk allocation action to allocate replica space. |
3162 | The replica of <DatasourceName> on <ServerName> is being created. After the initial copy is made, only incremental changes are synchronized. |
No user action is required. |
3163 | The replica of <DatasourceName> on <ServerName> is inconsistent with the protected data source. All protection activities for data source will fail until the replica is synchronized with consistency check. |
No user action is required. |
3164 | The recovery jobs for <DatasourceName> that started at <StartDateTime> , with the destination of <ServerName> , are in progress. |
No user action is required. |
3165 | The recovery jobs for <DatasourceName> that started at <StartDateTime> , with the destination of <ServerName> , have completed. Some jobs have successfully recovered data and some jobs have failed. |
In the Monitoring task area, on the Jobs tab, sort the jobs by type to view the details of the recovery jobs. |
3166 | The recovery jobs for <DatasourceName> that started at <StartDateTime> , with the destination of <TargetServerName> , have completed. Most or all jobs failed to recover the requested data. |
On the Jobs tab in the Monitoring tasks area, filter the jobs by type to view details of the recovery jobs. |
3167 | The recovery jobs for <DatasourceName> that started at <StartDateTime> , with the destination of <ServerName> , have successfully completed. |
No user action is required. |
3168 | The DPM database (DPMDB) size has exceeded the threshold limit. DPM database size: <DPMDBSize> GB DPM database location: <DPMDBLocation> on <ServerName> . |
The DPM database (DPMDB) size cannot be reduced. To resolve this alert, you need to increase the free space in the DPMDB volume, or increase the alert threshold value in the tape catalog retention dialog. If the tape catalog is very large, reducing the size of the tape catalog may ensure that DPM database does not grow any further. SharePointYou may see this warning if you are protecting a large SharePoint farm with millions of items in it. Ensure that you have enough disk space on the DPM database volume for the database to grow. |
3169 | The used disk space on the computer running DPM for the recovery point volume of <DatasourceType> <DatasourceName> has exceeded the threshold value of <ThresholdValue> % (DPM requires 600 MB of internal usage in addition to free space available). If you do not allocate more disk space, synchronization jobs may fail due to insufficient disk space. |
Allocate more disk space for the recovery point volume by using the Modify disk allocation action in the Protection task area. If no free disk space is available in the storage pool, you may need to add physical disks to the computer that is running DPM. |
3170 | DPM could not start a recovery, consistency check, or initial replica creation job for <DatasourceType> <DatasourceName> on <ServerName> for following reason: < reason > |
No user action is required. |
3171 | The start time is greater or equal to the end time. |
Correct the filter definition. |
3172 | At least one library must be selected in the filter definition. |
No user action is required. |
3173 | At least one data source must be selected in the filter definition. |
No user action is required. |
3174 | At least one job type and job status must be specified in the filter definition. |
No user action is required. |
3175 | Data transferred and time elapsed must be an integer, and greater than or equal to zero, and less than the maximum number size. |
No user action is required. |
3176 | Date not entered in the correct format. |
No user action is required. |
3177 | The default filter cannot be updated or deleted. |
No user action is required. |
3178 | Consolidation of recovery points of the replica failed for <DatasourceType> <DatasourceName> on <ServerName> when one of the following operations was being performed:
|
If you are seeing this error, the following are a list of possible solutions:
|
3179 | A filter with the specified name already exists. |
Specify a different filter name. |
3180 | DPM could not run the backup/recovery job on <PSServerName> because it is managed by the DPM server <ServerName> . |
To resolve this error, do the following:
|
3181 | Some computers in the protection group have not been synchronized for <ThresholdValue> days. |
To review the list of computers that DPM has not backed up, click View Error Details , and then take the appropriate action. To modify the number of days after which DPM should display an alert for client computers that are not being backed up, modify the protection group properties. |
3182 | The recovery jobs for <DatasourceType> <DatasourceName> that started at <StartDateTime> , with the destination of <ServerName> , have successfully completed. Virtual machine recovery to alternate host is complete. |
Verify the virtual machine configuration before starting it. You may need to reconfigure the network adapter for the virtual machine on the alternate host before starting it. |
3183 | The backup SLA is not being met for the following computers: ServerName |
No user action is required. |
3200 | Could not access end-user recovery-specific information in Active Directory Domain Services. |
Check the domain configuration to ensure that the DPM schema extension has been successfully applied to the Active Directory. Also verify that DPM has permissions to access the data in the extended schema. |
3201 | DPM failed to log in with the specified user name and password. |
Check your user name and password, and then retry the operation. |
3202 | Could not access end-user recovery-specific content in Active Directory Domain Services. |
Re-run synchronization or wait for the next synchronization to occur. If the problem persists, check your domain configuration. |
3210 | The wizard was interrupted before <ProductName> could complete successfully. |
The system has not been modified. To install this program at a later time, please run the installation again. |
3211 | Your system has not been modified. To install this program at a later time, please run the installation again. |
No user action is required. |
3212 | Data Protection Manager Active Directory Domain Services update error. |
No user action is required. |
3213 | Active Directory Domain Services could not be configured. |
No user action is required. |
3214 | Configuration failed because the account used is not a member of the Schema Admins group. |
Try again, using an account that is a member of the Schema Admins group. |
3215 | Active Directory Domain Services could not be configured because the domain could not be found. |
Ensure that the domain name is properly constructed. The following example shows a properly constructed domain name: city.corp.company.com. |
3216 | Active Directory Domain Services could not be configured because the DPM computer with the specified name could not be found. |
No user action is required. |
3217 | The computer name you entered is not valid. |
Enter the name of the DPM computer that should be given access to the end-user recovery data in Active Directory Domain Services. |
3218 | Not a valid DPM computer name. |
No user action is required. |
3219 | Configuration failed because this computer is not in the given domain, the domain cannot be found, or the account used does not have Active Directory Domain Services update privileges. |
No user action is required. |
3220 | The domain controller on which the schema is to be modified is running Windows 2000 Server. On Windows 2000 Server-based domain controllers, Active Directory schema modification is disabled by default. |
If the schema update for end-user recovery fails, you may need to enable schema modification on your domain controller. For instructions, see the Microsoft Help and Support article Schema Updates Require Write Access to Schema in Active Directory (http://go.microsoft.com/fwlink/?LinkId=33664). |
3221 | DPM was unable to configure Active Directory Domain Services for end-user recovery because a recent change to Active Directory Domain Services has not yet been replicated between domain controllers. |
Ensure that the schema master replicates the latest changes to at least one domain controller, and then retry the operation. For information about synchronization requirements for domain controllers, see Microsoft Knowledge Base article 305476 (http://go.microsoft.com/fwlink/?LinkId=44442). |
3222 | Invalid domain name. |
Provide the complete domain name in FQDN format. |
3223 | The DNS domain name you entered is not valid. |
Specify the DNS domain name of the DPM server to which you want to grant access to end-user recovery data in Active Directory Domain Services. |
3301 | <LibraryType> <Library> could not be contacted. All jobs for <LibraryType> <Library> will fail if the connection is not established. |
No user action is required. |
3302 | <LibraryType> <Library> is not functioning efficiently for the following reason: The drive information for <LibraryType> <Library> is incorrect and needs to be refreshed. |
The number of drives reported for this library is different from the number of drives detected by DPM. If any drives are out of the library for servicing, ignore this alert; otherwise, remap the drives within the library manually. For information about remapping tape library drives, see the DPM 2010 Operations Guide. |
3303 | Library drive < LibraryDrive> in <Library> is not functioning and library jobs may fail until the drive is repaired. The drive is not functioning for the following reason: < reason > |
No user action is required. |
3304 | DPM has marked the <MediaLabel> tape as decommissioned, which means that data cannot be written to this tape in the future. You may be able to recover data from this tape. |
This tape is decommissioned and should be removed from the library. You may be able to recover data from this tape. If recovery from this tape fails, check for a duplicate or older copy of the data. |
3305 | The number of free tapes in the <LibraryType> <Library> is less than or equals the threshold value of <ThresholdValue> . You must add tape to the library and mark it as free in order to prevent future backups from failing. |
Add tape to the library and mark it as free. |
3308 | <MediaLabel> could not be erased for the following reason: < reason > |
No user action is required. |
3309 | Data on the tapes <MediaList> cannot be verified for the following reason: < reason > |
No user action is required. |
3310 | The data copy job failed for the following reason: < reason > |
No user action is required. |
3311 | The back up to tape job failed for the following reason: < reason > |
Look at the sub-error and take appropriate action. |
3312 | The backup to tape job completed, but the catalog was not built correctly for <DatasourceType> <DatasourceName> on <ServerName> . Although no data is lost, you must rebuild the catalog to access the data of the backup job. |
No user action is required. |
3313 | Verification is complete for the following tapes in <LibraryType> <Library> : <MediaList> |
No user action is required. |
3314 | The recovery job is paused because the required tape is not available in <LibraryType> <Library> . |
Insert the required tape in the library through the I/E port or by unlocking the library door. If you insert the required tape without using the Add tape (I/E port) or Unlock Door actions on the Libraries tab in the Management task area, click Continue Job in the Details section of this alert. |
3315 | <TaskName> is paused because the required tape <MediaLabel> is not available in the library <LibraryType> <Library> . |
Insert the tape with label <MediaLabel> in the library through the I/E port or by unlocking the library door. If you insert the required tape without using the Add tape (I/E port) or Unlock Door actions on the Libraries tab in the Management task area, click Continue Job in the Details section of this alert. |
3316 | The detailed inventory of tape failed for the following reason: < reason > |
No user action is required. |
3317 | Data verification of <DatasourceName> on tape <MediaList> in <LibraryType> <Library> found data integrity issues on the following files: <TempListOfFiles> |
No user action is required. |
3500 | Your search returned more than 250 results. Only 250 results can be displayed. |
Use the search controls to refine your search. |
3598 | This action will set this DPM's ownership on PSServerName . This will result in the backup or recovery jobs for PSServerName on the DPM server ServerName to fail. Do you want to set ownership? |
No user action is required. |
3599 | This action will set this DPM's ownership on PSServerName . This will result in:
Do you want to set ownership? |
No user action is required. |
3600 | This action will rerun the selected job. Do you want to run this job again? |
No user action is required. |
3601 | This action will cancel the selected job. Do you want to cancel this job? |
No user action is required. |
3602 | This action will start a new recovery job for the failed recoveries. Do you want to continue? |
No user action is required. |
3603 | To cancel pending replica creation for <VolumeName> on <ServerName> , remove all members from the protection group <ProtectedGroup> that reside on this volume. |
To reschedule replica creation, add the members back to the protection group. |
3604 | The protection group configuration has changed and therefore this job cannot be rerun. |
In the Monitoring task area, on the Jobs tab, rerun this job. |
3605 | This job cannot be rerun because the data is not valid. |
To retry, in the Recovery task area, copy the data to tape by using the Recovery Wizard. |
3606 | This job cannot be rerun because the data is not valid. |
To retry, in the Recovery task area, in the Actions pane, click Verify data . |
3607 | This job cannot be rerun because the data is not valid. |
To retry, in the Recovery task area, re-catalog the tape's contents. |
3608 | Rerunning this job will back up this data source to a new tape. If you want all data sources in this protection group to be backed up to the same tape, click the Alerts tab, select one of the backup to tape failure alerts for this protection group, and then in the Details section of this alert, click Rerun backup to tape job . Do you want to back up this data source to a new tape? |
No user action is required. |
3609 | This job cannot be rerun because the protection group associated with it has been modified. |
No user action is required. |
3610 | Inactivating these alerts will also change protection status to OK in the Protection task area and the alerts will be resolved in Operations Manager. Do you want to inactivate the selected alerts? |
No user action is required. |
3611 | The job cannot be rerun because a dependent job is still running for a data source that is a part of this Windows SharePoint Services data source. |
Retry the operation when the dependent jobs have completed for all dependent data sources. |
3700 | An incompatible version of the database was detected. DPM cannot open DPM Administrator Console. |
Restore a valid database by using the steps described in the DPM 2010 Operations Guide, and then retry the operation. |
3750 | Version <DatabaseVersion> of the DPM database and version <BinariesVersion> of the DPM application are not compatible. |
Restore a valid database using the steps described in the DPM 2010 Operations Guide, and then retry the operation. |
3751 | The evaluation copy of DPM has expired. |
You must purchase a DPM license. For details about obtaining a DPM license, see the Microsoft System Center Data Protection Manager Web site at: (http://go.microsoft.com/fwlink/?LinkId=86309). |
3752 | DPM could not find the MSDPMTrustedMachines security group. Either this group has been deleted or the entry is corrupt. |
Uninstall DPM, and then re-install DPM to recreate the security group. |
3753 | The version of the DPM database installed on this computer is later than the version of the DPM application. |
To continue using DPM, you must install any service packs or hotfixes that were part of your previous DPM installation. |
3754 | DPM Administrator Console can be opened only by a user belonging to a domain. |
Log on using a domain user account, and then try again. |
Error Code 4000-5999
Error Code | Message | Additional Info |
4001 | There is insufficient disk space on system volume SystemDrive to complete the installation. |
To continue with the installation, free up SystemDiskSpaceRequired MB of disk space on the system volume. |
4002 | The SQL Server Reporting Services installation is not valid because it is installed on a computer on which Internet Information Services (IIS) or ASP.Net is not installed. | Uninstall SQL Server 2008, and then run DPM Setup again to install the prerequisite software. |
4003 | The installation of Reporting Services is not correctly configured or no instance of Reporting Services is linked to InstanceName of SQL Server. |
|
4005 | DPM found the following databases that were created by an earlier installation of SQL Server Reporting Services: CommaSeparatedDatabaseName . |
Setup will delete these databases. |
4006 | Service Name is running under Credentials credentials. Name must run under local user credentials. |
DPM Setup will change the credentials to a local user account. |
4007 | Service Name is not installed. The Prerequisite installation is not valid. |
Uninstall Prerequisite and then run the program again. |
4012 | The Name service is running under Credentials credentials. We recommend that the service run under the NT Authority\NETWORK SERVICE account. |
In the Reporting Services Configuration tool, choose 'Service account', and then change the settings to the built-in Network Service account for %SqlInstance; instance of SQL Server 2008. |
4015 | You installed DPM protection agents on several computers. We recommend that you uninstall them before proceeding. |
In DPM Administrator Console, click Management on the Navigation bar. On the Agents tab, select the agents, and then click Uninstall. |
4017 | DPM database DpsDb is missing or corrupt. |
If you are performing a clean installation of DPM, you must delete the DPM database before you run Setup. If you are upgrading or repairing an existing installation of DPM, you must restore a valid DPM database, and then proceed with Setup. |
4019 | There is an existing DPM database in the SqlInstance instance of SQL Server. DPM cannot be installed on an existing database. |
In SQL Server Management Studio, delete the DpsDb database, and then run the program again. If you need to reuse an older DPM database, back up the database and restore it after completing the DPM installation. |
4020 | DPM Setup detected several existing protection groups. |
In DPM Administrator Console, in the Protection task area, remove the groups from protection, and then run DPM Setup again. |
4021 | You cannot proceed because Active Directory Domain Service is not accessible. |
Verify that the computer is joined to a domain, that DNS is correctly configured, and that you are logged on as a domain user with administrator privileges and run the program again. |
4023 | The Prerequisite installation failed. All changes made by the %Prerequisite; installation to the system were rolled back. |
Manually install Prerequisite . For instructions, see Manually Installing Prerequisite Software in the DPM 2012 Deployment Guide. |
4024 | The Prerequisite installation failed. All changes made by the Prerequisite installation to the system were rolled back. |
Manually install Prerequisite . For instructions, see Manually Installing Prerequisite Software in the DPM 2012 Deployment Guide. |
4025 | The Prerequisite configuration failed. |
Use Add or Remove programs in Control Panel to uninstall Prerequisite . After uninstalling Prerequisite run DPM Setup again. |
4026 | DPM Setup failed to configure the service ServiceName . |
Use Add or Remove programs in Control Panel to uninstall DPM. After uninstalling, run DPM Setup again. |
4027 | DPM Setup was unable to collect information about volumes in the storage pool because access to the database was denied. |
Manually delete the volumes allocated to the storage pool or format the disks. |
4028 | Setup was unable to delete the DbName database. |
Manually delete the database using SQL Server Management Studio. |
4029 | Setup was unable to delete the schedules from the master database. |
Open SQL Server Management Studio, and connect to the DPM instance of SQL Server. Expand the instance of SQL Server, browse to SQL Server Agent, and then in Jobs, delete the ScheduleCategory category. |
4030 | Setup was unable to remove reports deployed with SQL Server Reporting Services. |
If you are reinstalling DPM on this computer, no action is necessary. If you are not reinstalling DPM, you must uninstall SQL Server 2008 to remove the reports. |
4031 | The computer MachineName could not be removed from the intranet security zone settings in Internet Explorer. |
In Internet Explorer, on the Tools menu, click Internet Options . In the Internet Options dialog box, on the Security tab, click Local intranet , click Sites , then click Advanced , and then remove computer MachineName from the intranet zone. |
4032 | DPM could not delete the AccountName user account. |
Manually delete account AccountName . |
4033 | DPM Setup could not remove the DPM Administrator Console shortcuts from: CommaSeparatedShortcutLocations . |
Manually delete the DPM Administrator Console shortcuts. |
4034 | DPM Setup could not delete service ServiceName . |
Manually delete service ServiceName . On the Administrative Tools menu, click Services. |
4035 | DPM Setup could not delete the GroupName group on computer MachineName . |
Delete the group manually. On the Administrative Tools menu, click Computer Management. Expand Local Users and Groups, and then click Groups. Right-click GroupName , and then click Delete. |
4036 | The DPM database was removed; however, DPM could not remove database files DataFilesCompleteLocation . |
Delete the database files manually. |
4037 | To finish deleting service ServiceName , you must restart the computer. |
Restart your computer. |
4038 | DPM Setup was unable to unmount the volumes from VolumesDir . |
Manually unmount the volumes using Disk Management.. |
4039 | This computer has less than the recommended amount of memory for optimal performance of DPM. The recommended amount of memory is 2 GB.. |
Add more memory to this computer or install DPM on a different computer. |
4040 | DPM Setup has detected that this computer is a domain controller. |
Make sure that you have followed the steps given in the link below before proceeding with the DPM Setup. |
4041 | The instance provided is not a SQL Server 2008 instance. Please provide a SQL Server 2008 SP1 instance. |
No user action is required. |
4042 | ValueEntered is not a valid value. The maximum is MaximumSize Unit . |
Install SQL Server 2008 Service Pack 1 or higher and try again. |
4045 | DPM Setup was unable to set permissions on folder DirectoryPath . |
Verify that the folder DirectoryPath is a valid location and that the current user has access to the location. |
4046 | DPM cannot delete FileName . |
Verify that the current user has permissions to delete the file. |
4047 | DPM Setup was unable to configure service SetupServiceName . |
Review the error details, take the appropriate action, and then try running DPM Setup again. |
4049 | The message text as it is given in the event log; do not add to or edit the message content. |
This section discusses how the user can fix the problem. If no user action is needed (for example, as with success messages), use the following standard phrase: No user action is required. |
4050 | The message text as it is given in the event log; do not add to or edit the message content. |
This section discusses how the user can fix the problem. If no user action is needed (for example, as with success messages), use the following standard phrase: No user action is required. |
4051 | There is insufficient disk space on the program files volume BinaryDrive to complete the installation. |
To continue with the DPM installation, free up BinaryDiskSpaceRequired MB of disk space on the volume. |
4052 | You cannot install DPM on a server if a DPM protection agent has been installed it. |
No user action is required. |
4053 | DPM Setup was unable to remove the protected computers from the DComUsersGroup group. |
Delete the protected computers from the group. On the Administrative Tools menu, click Computer Management . Expand Local Users and Groups , and then click Groups . Click Distributed COM users in the right pane and remove the entries for the protected computers from this group. |
4055 | DPM Setup was unable to remove DPM and the protection agent from the Windows Firewall exceptions list. |
If Windows Firewall is enabled, remove DPM and the protection agent from the exceptions list. In Control Panel, click Windows Firewall , click the Exceptions tab, and then delete Microsoft System Center Data Protection Manager 2010 and the Microsoft System Center Data Protection Manager 2010 Replication Agent from the list of exceptions. |
4056 | DPM Setup was unable to add DPM to the Windows Firewall Exceptions. |
Review the error details. In Control Panel, click Windows Firewall, and on the General tab, verify that the Don't allow exceptions option is unchecked. Use Add or Remove Programs in Control Panel to uninstall DPM and then run DPM Setup again. |
4057 | There is insufficient disk space on the database volume DatabaseDrive to complete the installation. |
To continue with the installation, free up DatabaseDiskSpaceRequired MB of disk space on the volume. |
4058 | DPM requires the Microsoft$DPM$ instance of SQL Server. None of the existing SQL Server installations have the name Microsoft$DPM$. Setup will install the Evaluation Edition of SQL Server 2008, which will expire in 180 days. |
To avoid expiration of SQL Server 2008, exit Setup and install the SQL Server 2008 licensed retail copy, or upgrade to SQL Server 2008 within 180 days. To properly configure the SQL Server 2008 settings, see Manually Installing Prerequisite Software in the DPM 2012 Deployment Guide. |
4059 | DPM Setup installs the Evaluation Edition of SQL Server 2008 which expires 180 days after installation. |
To avoid expiration of SQL Server 2008, exit Setup and install the SQL Server 2008 licensed retail copy, or upgrade to SQL Server 2008 within 180 days. To properly configure the SQL Server 2008 settings, see Manually Installing Prerequisite Software in the DPM 2012 Deployment Guide. |
4060 | Please install SQL Server Reporting Services SP1 manually. |
For instructions, see Troubleshooting Setup in the DPM Setup Help. |
4061 | Setup could not automatically install SQL Server 2000 Reporting Services. All changes made by the SQL Server 2000 Reporting Services installation to the system were rolled back. |
From Control Panel , uninstall DPM by using Add or Remove Programs . Next, manually install Reporting Services and Reporting Services SP1. For instructions, see Troubleshooting Setup in the DPM Setup Help. |
4062 | Setup could not automatically install SQL Server 2000 Reporting Services. All changes made by the SQL Server 2000 Reporting Services installation to the system were rolled back. |
From Control Panel , uninstall DPM by using Add or Remove Programs . Next, manually install Reporting Services and Reporting Services SP1. For instructions, see Troubleshooting Setup in the DPM Setup Help. |
4065 | You did not specify the user name. |
Specify a user name. |
4066 | You did not specify a company name. |
Specify a company name. |
4067 | The number of DPM licenses must be greater than or equal to zero. |
Specify a number for the DPM licenses greater than or equal to zero. |
4068 | Installation source Folderpath for installing prerequisites either does not exist or cannot be accessed or Setup cannot find one or more prerequisites at the location. |
Make sure that the DPM installation DVD is copied correctly and re-run Setup . |
4069 | The input InputParameterTag is mandatory. |
Specify a valid input InputParameterTag . |
4070 | The prerequisite check failed with errors. |
Review the errors in the DPM setup log file SetupLogFile . Resolve the errors, and then run DPM Setup again. |
4071 | DPM Setup could not delete the DPM Administrator Console shortcut from: CommaSeparatedShortcutLocations . |
Please delete the shortcuts manually. |
4072 | The specified path FileName is invalid. |
Specify a valid path and verify that the path is accessible. |
4073 | The command line argument CommandlineArgument is invalid. |
See Installing DPM in DPM Setup Help. |
4074 | The path FileName exceeds MaxLimit characters. |
Choose a path with a shorter length. |
4075 | The command line argument CommandlineArgument is already specified. |
See Installing DPM in DPM Setup Help. |
4076 | The value for CommandlineArgument was not specified. |
See Installing DPM in the DPM Setup Help. |
4077 | DPM is not installed on this computer. |
Run DPM Setup from the DPM product DVD. |
4078 | DPM is already installed on this computer. |
To uninstall DPM, use Add or Remove Programs in Control Panel . |
4079 | DPM is not installed on this computer. |
To install DPM, see Installing DPM in DPM Setup Help. |
4080 | No IN file is specified in the command line. |
See Installing DPM in DPM Setup Help. |
4081 | DPM configuration failed. |
Refer to the Troubleshooting section of DPM Setup Help. |
4082 | DPM cannot start service SetupServiceName . |
Start the service manually. On the Administrative Tools menu, click Services . Right-click SetupServiceName , and then click Start . |
4083 | DPM setup could not configure agents. |
Refer to Troubleshooting section of DPM help. |
4084 | DPM setup could not configure SQL Server 2008 Reporting Services. |
Refer to Troubleshooting section of DPM help. |
4085 | DPM setup could not extract the prerequisites. |
Refer to Troubleshooting section of DPM help. |
4086 | DPM has been successfully installed. However, DPM Setup could not delete the extracted folder FolderPath . |
Delete folder FolderPath manually. |
4087 | DPM Setup could not delete the extracted folder Folderpath . |
Delete folder FolderPath manually. |
4091 | DPM Setup could not determine the edition of SQL Server used in the current installation of DPM. |
If the current installation of DPM uses an expired instance of the Evaluation Edition of SQL Server 2008, you must manually upgrade to the retail edition of SQL Server 2008. For instructions, see the DPM 2012 Deployment Guide. For more information about this error, see the application event log. |
4093 | DPM Setup has detected that the current installation of DPM uses the Evaluation Edition of SQL Server 2000 Reporting Services. Setup will upgrade to the retail edition of SQL Server 2000 Reporting Services as part of the upgrade of DPM. |
No user action is required. |
4094 | DPM Setup could not determine the edition of SQL Server 2008 Reporting Services used in the current installation of DPM. |
Verify that the Report Server and World Wide Web Publishing services are running: In Control Panel , click Administrative Tools , click Services , and check the Status column for each service. |
4095 | DPM Setup has detected that the current installation of DPM uses an expired instance of the Evaluation Edition of SQL Server 2000 Reporting Services. |
Manually upgrade to the retail edition of SQL Server 2000 Reporting Services, and then run DPM Setup again. For instructions for upgrading Reporting Services, see the DPM 2012 Deployment Guide. |
4097 | DPM Setup was unable to remove the following registry keys: CommaSeparatedRegKeys . |
Delete the registry keys using Microsoft Registry Editor . |
4300 | DPM Setup could not delete the DPMRA service. |
Delete the DPMRA service manually. At the command prompt, type "sc delete DPMRA". |
4306 | DPM Setup is unable to use the credentials provided to log on as <UserName>. |
Review the error log for details. Verify that the Remote SQL Server administrator credentials you provided are correct and that they have logon permissions on the local computer. |
4307 | DPM Setup is unable to connect to the specified instance of SQL Server. |
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Possible Cause Remote connection to the computer running SQL Server is disabled.. Resolution To enable the remote instance of SQL Server, do the following:
The SQL Server Browser service is disabled. Reolution To start the SQL Server Browser service, do the following:
Note By default, Microsoft SQL Server sets the SQL Server Browser service to start automatically.Possible Cause Make sure that the remote instance of SQL Server is in the following format: < Computer name >\< Instance name > Note Only use < Computer name > for the default instance.Possible Cause There is no network connectivity between the DPM server and the computer running SQL Server. ResolutionMake sure there is a connection between the DPM server and the computer running SQL Server. |
4309 | The SQL Server 2008 installation failed. All changes made by the SQL Server 2008 installation to the system were rolled back. |
Manually install SQL Server 2008. For instructions, see "Manually Installing Prerequisite Software" in the DPM 2010 Deployment Guide. |
4310 | The SQL Server 2008 installation failed. |
Review the SQL Server installation log file for failures, and then take the appropriate action. |
4324 | You cannot choose the instance <InstanceName> on the local machine. |
Specify a different instance to install DPM or choose the option to let DPM install its own SQL Server instance. If DPM's SQL Server instance already exists, it will be reused. |
4350 | DPM upgrade marked replicas as invalid. |
No user action is required. |
4376 | You cannot install the DPM Management Shell on a DPM server. |
No user action is required. |
4386 | The SQL Server installation failed because a restart was pending on this computer. |
Restart the computer and then start DPM Setup again. |
Error Code 6000-7999
Error Code | Message | Additional Info |
6002 | Set the permissions for the SYSTEM account to allow Full Control of the item. |
Set the permissions for the SYSTEM account to allow Full Control of the item. |
6003 | DPM cannot access the path FileName because the SYSTEM account has been denied permission. |
Set the permissions for the SYSTEM account to allow Full Control of the item. |
6012 | DPM cannot access mount points under the path FileName because the SYSTEM account has been denied permission. |
Set the permissions for the SYSTEM account to allow List Folder Contents and Read for items in the specified path. |
6013 | DPM cannot access mount points under the path FileName because the SYSTEM account has been denied permission. |
Set the permissions for the SYSTEM account to allow List Folder Contents and Read for items in the specified path. |
7001 | The operating system on target computer is not a valid client operating system. |
No user action is required. |
7002 | The computer could not be found in Active Directory Domain Services. |
No user action is required. |
7003 | The selected data sources cannot be added to the same protection group. A protection group must have either client data sources or other data sources. |
No user action is required. |
7004 | The option Name is not supported for client computers. |
To specify the folders that need to be backed up, use Name . For more details, run get-help Name . |
7005 | The parameter Name cannot be used while configuring protection of client computers. |
Refer to cmdlet help for more details. |
7006 | The parameter Name cannot be used while configuring protection of the selected data source. |
Refer to cmdlet help for more details. |
7007 | Synchronization frequency specified is invalid. You can only set synchronization frequency to 1, 2, 4, 6, 12 or 24 hours. |
No user action is required. |
7009 | Immediate or scheduled initial replication for client computers is not supported. The initial replication will happen as and when the client computers connect to the DPM server's network. |
No user action is required. |
7010 | The computer Name is being protected as server. It cannot be protected as client simultaneously. |
No user action is required. |
7011 | The option Name is not supported for computers protected as clients. |
No user action is required. |
7012 | The computer Name is being protected as client. It cannot be protected as server simultaneously. |
No user action is required. |
7013 | Some of the selected computers could not be added. To view the list of computers that could not be added, click the "Failed to add machines" link below the list of selectable computers. |
No user action is required. |
Error Code 23000+
Error Code | Message | Additional Info |
23043 | DPM has unexpectedly reached the end of the tape MediaLabel . This could be because the tape was tampered with. |
If you have another copy of this tape, then retry recovery using the copy. |
23044 | Rescan cannot be performed because DPM is currently performing other operations on the server. |
Wait for the other operations to complete, and then retry this operation. |
23045 | DPM failed to move one or more tapes to the I/E port slots. |
|
24003 | The tape is managed by another DPM server. |
No user action is required. |
24007 | Tape <MediaLabel> cannot be marked as a cleaning tape because it is not a cleaning tape. |
No user action is required. |
24008 | DPM cannot complete the requested operation on tape <MediaLabel> because this tape is being used by another job. |
Retry the operation later. |
24014 | The library lacks power or the cables are not connected properly. |
To resolve this error, do the following:
|
24015 | The tape is stuck in the library autoloader. |
Remove the tape from the library autoloader. Consult the documentation for your hardware for instructions on troubleshooting tape errors. When the tape is repaired, run the library job again. |
24017 | The <LibraryType> <Library> drive information needs to be refreshed. |
In the Management task area, On the Libraries tab, select the library, and then, in the Actions pane, click Rescan . |
24018 | The drive cleaning failed or timed out. |
Change the cleaning tape, and in the Management task area, on the Libraries tab, in the Actions pane, select the drive, and then click Clean . |
24019 | Drive <DriveName> in <LibraryType> <Library> needs servicing. |
Contact product support for your hardware to have the drive serviced. You should also review all protection groups to identify if the absence of this drive requires changes to drive allocations. |
24021 | DPM attempted to move a tape to <ElementType> <ElementName> but this <ElementType> was in use. DPM may not be in synch with the current state of the library <Library> . |
To resolve this error, do the following:
|
24022 | The <ElementType> <ElementName> did not contain a tape when DPM expected it to. DPM might not be in synch with the state of the <LibraryType> <Library> . |
In the Management task area, click the Libraries tab select the <LibraryType> <Library> , and then, in the Actions pane, click Inventory library . |
24023 | The library <Library> mandates that when a tape is dismounted, it should be moved back to the slot it was originally mounted from. However, slot <SlotName> is not empty. |
To resolve this error, do the following:
|
24024 | A library with the same name is already attached to this server. |
Choose a different name for the library. |
24025 | The operation cannot be performed on <LibraryType> <Library> because it does not have any I/E ports. |
No user action is required. |
24026 | Operation cannot be performed because DPM Administrator Console is not synchronized with the actual state of the library. |
Close and then reopen DPM Administrator Console to synchronize it with the actual state of the library. |
24027 | The operation failed because the slot <SlotName> in library <Library> was empty. This tape is currently located in <MediaLocationType> <MediaLocationInfo> . |
Use the front panel of your library to move the tape from its current location to the slot specified above. |
24029 | Tape erase operation was skipped because <LibraryType> <Library> does not support tape erase. |
No user action is required. |
24031 | DPM was unable to re-catalog the tape in <MediaLocationType> <MediaLocationInfo> in <LibraryType> <Library> because this tape has not been identified. |
In the Management task area, click the Libraries tab, and then, in the Actions pane, click Inventory library . Then, select the tape <MediaLabel> , and then click Identify unknown tape . |
24033 | A detailed inventory is not performed on the tape <MediaLabel> because it is already known to this DPM server. |
No user action is required. |
24034 | DPM could not reserve the I/E port resource because one of required resources is not accessible. |
Ensure that there are no pending alerts for the library. Also ensure that no I/E port slots have been left open; and if so, close the I/E port slots. |
24036 | The operation failed because the I/E port is currently in use. |
Retry this operation after the I/E port is free. |
24037 | DPM failed to erase the selected tape because the state of the <LibraryType> <Library> as seen by DPM is inconsistent with the actual state of the library. |
Run a detailed inventory and a fast inventory. |
24038 | The barcode on the tape <MediaLabel> in <MediaLocationType> <MediaLocationInfo> appears to have changed since the last time it was inventoried in DPM. |
To resolve this error, do the following:
|
24039 | Duplicate barcodes detected on tapes with labels <MediaLabel> and <MediaLabel> . |
To resolve this error, do the following:
|
24040 | DPM failed to re-catalog the imported tape <MediaLabel> because it has not been inventoried. |
In the Management task area, on the Libraries tab, click Inventory library , and then select the option to perform a detailed inventory. |
24041 | DPM failed to re-catalog the imported tape <MediaLabel> because the tape is blank. |
DPM can only re-catalog a tape that has valid data on it. |
24042 | DPM failed to re-catalog the imported tapes because they do not contain the catalog information. |
It is likely that your data spans multiple tapes and the catalog information is present on another tape. Insert all tapes associated with the backup, and then retry the operation. |
24050 | Failed to perform the operation since the tape < Media Label > is not available in < Library Type > < Library >. |
To resolve this error, do the following:
|
24051 | Required tape resource <MediaLabel> is reserved by another task. |
Wait for the other task to complete, or cancel the ongoing operation. Retry the operation. |
24052 | DPM could not reserve the drive resource because one of required drive resources is not online or it needs cleaning or servicing. |
To resolve this error, do the following:
|
24053 | The required drive resource is reserved by another task. |
View and resolve all alerts for the library and drive, or wait for the other operations to complete. Retry the operation after resolving the alerts. |
24054 | Operation cannot be performed on the tape in <MediaLocationType> <MediaLocationInfo> because it is a cleaning tape. |
No user action is required. |
24055 | Operation failed because no usable drives were available in <LibraryType> <Library> . Either there is no drive online or all the drives need cleaning or servicing. |
To resolve this error, do the following:
|
24056 | <LibraryType> <Library> has been disabled by the DPM administrator. |
To resolve this error, do the following:
|
24057 | DPM failed to create a copy of the tape backup for <DatasourceType> <DatasourceName> on <ServerName> because the tape backup failed or did not run. |
To resolve this error, do the following:
|
24058 | The certificate <CertificateName> with serial number <CertificateSerialNumber> issued by <CertificateIssuer> will expire by <ExpiryDate> . All encrypted backup jobs will fail after this time. |
To resolve this error, do the following:
|
24059 | The certificate <CertificateName> with serial number <CertificateSerialNumber> issued by <CertificateIssuer> will expire by <ExpiryDate> . All encrypted backup jobs will fail after this time. |
To resolve this error, do the following:
|
24060 | Some certificates under DPMBackupStore have changed since the start of the job. |
Retry the job. |
24061 | Unexpected tape detected in <MediaLocationType> <MediaLocationInfo> in <LibraryType> <Library> . |
Check to see if there are any active alerts indicating suspect tapes. If such an alert exists, take the appropriate recommended action, and then retry this job. |
24070 | Some of the certificates under DPMBackupStore have expired. |
To resolve this error, do the following:
|
24071 | This DPM server is not authorized to read or write to this encrypted tape because there is no valid certificate in DPMBackupStore and DPMRestoreStore that can decrypt data. |
To resolve this error, do the following:
|
24072 | DPMBackupStore or DPMRestoreStore is not present. |
Use the Certificate Management console to recreate the DPMBackupStore and DPMRestoreStore Certificate stores. |
24073 | No certificate is present under DPMBackupStore. |
Add certificates to the DPM backup certificates collection. See "How to Encrypt Data in a Protection Group" in DPM Help for more information about certificates. |
24074 | Failed to encrypt data on tape. |
Retry the job. |
24075 | Certificates on this tape are corrupt. Data on this tape cannot be recovered. |
No user action is required. |
24076 | The command sent by DPM to the library agent timed out. |
Retry the operation. |
24077 | DPM failed to mount the tape <MediaLabel> in drive <DriveName> for the library <Library> . This is because DPM is not synchronized with the current state of the library. |
In the Management task area, on the Libraries tab, select the library, and then click Inventory library . If enabled, select the Fast inventory option; otherwise, select the Detailed inventory option. |
24078 | No certificate with private key is present in DPMBackupStore. |
In the Certificate Management console, open certificate stores for the Computer account on the DPM server. Add a certificate that has the private key to the DPMBackupStore certificates collection. See "How to Encrypt Data in a Protection Group" in DPM Help for more information about certificates. |
24079 | DPM encountered an error while attempting to parse the tape catalog information for tape <MediaLabel> . |
Retry the operation. |
24080 | DPM encountered a critical error while trying to parse the contents of the tape <MediaLabel> . This may be because the data on this tape is corrupt. |
To resolve this error, do the following:
|
24082 | DPM could not perform the operation because the specified recovery point does not exist. |
No user action is required. |
24083 | Recovery failed for <DatasourceType> <DatasourceName> on <ServerName> . Hardware snapshots of the DPM replica and recovery point volumes are not mounted on the protected computer for SAN recovery. |
Use your SAN software to take hardware snapshots of the DPM replica and recovery point volumes, and to mount them on the protected computer. |
24084 | The tape in <LibraryType> <Library> at <MediaLocationType> <MediaLocationInfo> has been written to by another tape backup application using an unsupported physical block size. |
To resolve this error, do the following to erase the contents of the tape:
If you have a stand-alone tape drive, you might have to erase the tape by using a tool other than DPM. |
24085 | DPM cannot start a new thread. |
Check the system memory and CPU utilization. |
24086 | DPM failed to dismount the tape <MediaLabel> in drive <DriveName> for the library <Library> . This is because DPM is not synchronized with the current state of the library. |
In the Management task area, on the Libraries tab, select the library, and then, in the Actions pane, click Inventory library . If enabled, select the Fast inventory option; otherwise, select the Detailed inventory option. |
24088 | Drive <DriveName> in <LibraryType> <Library> is not zoned properly. |
Ensure that only drives of the <LibraryType> <Library> are visible to the DPM server and not the changer. |
24089 | <LibraryType> <Library> connected to <MachineName> is offline because none of its drives are available. |
To resolve this error, do the following:
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24090 | The global DPMDB database is not accessible. |
To resolve this error, do the following:
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24091 | The global DPMDB database is not accessible. |
To resolve this error, do the following:
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25001 | Rescan cannot be performed at this moment because DPM is performing other operations on the <LibraryType> <Library> . |
Wait for the current library operations to complete, and then retry this operation. |
25002 | The tape in <LibraryType> <Library> at <MediaLocationType> <MediaLocationInfo> appears to be a cleaning tape. However, this tape is not marked as a cleaning tape. |
In the Management task area, on the Libraries tab, select this tape, and then click Mark as cleaning tape . |
25005 | The cleaning operation for drive <DriveName> on library <Library> took longer than expected. The cleaning operation may have failed. |
To resolve this error, do the following:
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25009 | DPM is not synchronized with the current state of your library. Jobs running on the <LibraryType> <Library> can potentially fail. |
In the Management task area, on the Libraries tab, click Inventory library . If available, select the Fast Inventory option, otherwise, select the Detailed Inventory option. |
25010 | DPM tried to access <ElementType> <ElementName> on library <Library> . This <ElementType> does not exist. |
To resolve this error, do the following:
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25011 | DPM failed to inventory the <LibraryType> <Library> . This is possibly due to a hardware issue. |
Refer to your hardware manual for troubleshooting steps. |
25012 | DPM is not synchronized with the current state of your library. Jobs running on the <LibraryType> <Library> can potentially fail. |
In the Management task area, on the Libraries tab, click Inventory library . If available, select the option to perform a fast inventory, otherwise, perform a detailed inventory. |
25013 | DPM detected that the drive <DriveName> does not appear to be installed correctly. |
Check the SCSI and bus mappings of the drive to ensure that the drive is mapped correctly. If you change any of the mappings, in the Management task area, on the Libraries tab, and then click Rescan . |
25014 | <LibraryType> <Library> is not ready. |
To resolve this error, do the following:
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25015 | DPM detected that drive <DriveName> is not ready. |
To resolve this error, do the following:
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25016 | DPM failed to use the tape in <MediaLocationType> <MediaLocationInfo> because it appears to be a cleaning tape that is identified incorrectly as a backup tape. |
Verify if the tape in slot <MediaLocationType> <MediaLocationInfo> is a cleaning tape. If it is, in the Management task area, click the Libraries tab, select this tape, and then, in the Actions pane, click Mark as cleaning tape . |
25017 | DPM could not access drive <DriveName> because another application is currently using it. |
Wait until the other application to finish using the drive, or stop the other application. |
25018 | The cleaner media in <MediaLocationType> <MediaLocationInfo> has expired. |
Change the cleaning tape, and then run the cleaning job again. |
30089 | Operation failed on <TargetedServerName> as an unsupported Single Instance Store (SIS) file <FileName> was found on the source volume. |
To resolve this error, either change the file attributes or recover the entire virtual machine. |
30101 | DPM encountered a critical error while performing an I/O operation on the tape <Media Label> (Barcode - <Media Barcode> ) in <Media Location Type> <Media Location Info> . |
To resolve this error, do the following:
When a tape reaches the end, some drivers incorrectly return a Device I/O error code instead of an End of tape reached code. To resolve this error, modify the value of the following registry key to match your tape size. Caution Serious problems can occur if you modify the registry incorrectly. These problems could require you to reinstall the operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk. Always make sure that you back up the registry before you modify it, and that you know how to restore the registry if a problem occurs. CautionSerious problems can occur if you modify the registry incorrectly. These problems could require you to reinstall the operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk. Always make sure that you back up the registry before you modify it, and that you know how to restore the registry if a problem occurs. |
30111 | The VSS application writer or the VSS provider is in a bad state. Either it was already in a bad state or it entered a bad state during the current operation. |
Ensure that the required licenses are installed on the server, and then retry the backup. |
30112 | DPM encountered a retryable VSS error. |
Depending on which situation you were in when you encountered this error, the following sections describe how to resolve this error. Volume Shadow Copy Service (VSS) error on a virtual machineTo resolve this error in this situation, do one or more of the following:
Circular logging might be enabled on this data source. DPM 2010 does not support incremental backups for a computer that is running Exchange 2010, Exchange 2007, or Exchange 2003 on which Circular Logging is enabled. To resolve this error in this situation, clear the Circular Logging check box, and then try to create the recovery point again. The next incremental backup fails when an incremental backup is performed after you run ntbackup on the storage group.Create a DPM full recovery point before performing an incremental backup. |
30140 | DPM tried to do a SQL log backup, either as part of a backup job or a recovery to latest point in time job. The SQL log backup job has detected a discontinuity in the SQL log chain for <DatasourceType> database <DatasourceName> since the last backup. All incremental backup jobs will fail until an express full backup runs. |
For backup failures
If you see this failure as part of a backup job, then in the Protection task area, select the SQL Server database and click Create recovery point. Choose express full backup. Alternately, you can wait for the next scheduled express full backup to run. For recovery failuresIf this failure occurs as part of a recovery job, then try to recover from another point in time. Review the Application Event Viewer logs on the computer running SQL Server for more details. Ensure that this database is not already protected by another backup application. |
30146 | Data consistency verification check failed for <ObjectName> of <DatasourceType> <DatasourceName> on <ServerName>. |
If you have recently upgraded your Exchange server, copy them from that server to the DPM server. Contact your Exchange server administrator, and then verify the issue. You can recover the last known good backup to address the corrupted state. |
30169 | The operation failed for <DatasourceType> <DatasourceName> on <ServerName> because the data source is not available. |
To troubleshoot this issue, verify the following
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30173 | Execution of SQL command failed for <DatasourceType> <DatasourceName> on <ServerName> with reason: <Reason>. |
Check the Application Event Viewer logs on the SQL Server for entries posted by the SQL Server service to find out why the SQL command may have failed. For more details, look at the SQL Server error logs. |
30184 | DPM cannot continue protection for <DatasourceType> <DatasourceName> on <ServerName>. |
In the Monitoring task area, resolve the "Unable to configure protection" alert for this data source, and then click the link below to retry the job. |
30195 | DPM has run out of free space on the recovery point volume and will fail synchronization for <DatasourceName> on <ServerName> in order to prevent existing recovery points from being deleted. |
Ensure there are no pending recovery point volume threshold alerts active for this data source and rerun the job. DPM may have automatically grown the volume and resolved the alerts. |
30214 | DPM failed to create the backup. If you are backing up only System State, verify if there is enough free space on the protected computer to store the System State backup. On protected computers running Windows Server2008, verify that Windows Server Backup (WSB) is installed and that it is not performing any other backup or recovery task. |
You can see the errors reported by WSB in the Eventlog on the protected computer. For resolution actions and more information on these errors, go to Backup Operations (http://technet.microsoft.com/en-us/library/cc734488(WS.10).aspx). |
30216 | Windows Server Backup can truncate Exchange and SQL Server logs being protected by DPM. |
To resolve this error, do the following:
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30229 | DPM cannot create a backup because Windows Server Backup (WSB) on the protected computer encountered an error (WSB Event ID: <WindowsBackupEventID>, WSB Error Code: <WindowsBackupErrorCode>). |
For resolution actions and more information on the WSB error, go to Backup Operations (http://technet.microsoft.com/en-us/library/cc734488(WS.10).aspx). |
30290 | Failure occurred while adding one or more of the volumes involved in backup operation to snapshot set. Please check the event log on <ServerName> to troubleshoot the issue. |
To resolve this error, ensure that the Challenge-Handshake Authentication Protocol (CHAP) credentials needed to create hardware snapshots are correctly configured on the host computer that is running Hyper-V. For additional information, refer to the documentation from your VSS hardware provider vendor. |