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Microsoft Exchange Online: How to Trace Message?

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Hi There, I need to trace the message using PowerShell

Solution

Get-Help Get-MessageTrace -Examples

I have a ticket where user said few emails from one particular sender weren't received in his inbox. I would like to check with out users presence.

May be user has a Rule enabled for that sender ID? We can check this remotely with out calling back user

How to Trace the message?



Get-MessageTrace -SenderAddress "someone@somedomain.com" -RecipientAddress "someone@somedomain.com" | 
Select -Property *

How to Get Inbox Rule Configuration?



Get-InboxRule -MailBox "Someone@somedomain.com" | Select -Property *

We may get a root cause of the issue by executing the about commands.