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FEP 2010: Troubleshooting Client Issues

  • Article

This article is intended to be a place where community members can contribute troubleshooting tips for the FEP Client.  As you use the FEP Client, please share your troubleshooting tips!

For other troubleshooting areas, see the following articles:

Troubleshooting Forefront Endpoint Protection
FEP 2010: Troubleshooting the FEP Security Management Pack
FEP Client Troubleshooting: the ConfigMgr Client
FEP 2010 - Deploying Client KB981889 Ahead of Time

Symptom

If you install the FEP Client, and for some reason KB981889 is not installed, you may later see the following error message:

Microsoft Antimalware Real-Time Protection feature has encountered an error and failed.
Feature: Network Inspection System
Error Code: 0x8007042c
Error description: The dependency service or group failed to start.
Reason: The system is missing updates that are required for running Network Inspection System. Install the required updates and restart the computer.

**Solution

**Install http://support.microsoft.com/kb/981889 manually.