Share via

IT Firm Boosts Productivity by 30% with Microsoft Office Professional Plus 2010

  • Article

Today we hear from the Indian firm, NEcX, on why Microsoft was the best decision for their business in their move to cloud computing with Office Professional Plus 2010!

“Google Apps and OpenOffice.org… they were not flexible. [Compared to Office 2010], it was the difference between using a beat-up car and a luxury car.”

--Y. Srinivasa Rao, Managing Director, NEcX Technologies

NEcX
NEcX began as an IT service provider in 1993. As their business model grew over the next two decades to incorporate solutions and distribution, they expanded to nine branches across three states in southern India and currently hire 140 employees on 120 seats. NEcX is an ISO-certified organization and a Microsoft Gold Standard Partner.

IT Challenges
Following nearly 20 years of dramatic expansion to multiple offices across southern India, NEcX, which had been using Microsoft Office 2007, was facing serious challenges when it came to inter-office communications, document exchange and collaboration. With locations across the states of Goa, Andhra Pradesh, and Karnataka, the NEcX team was finding it difficult to foster a productive, enterprise-wide, homogenous environment.

NEcX explored alternatives, including Google Apps and OpenOffice.org, but these lacked the features necessary to effectively facilitate communications across their sizeable network. “There was no true collaborative work [in previous solutions],” says YS Rao, Managing Director of NEcX.  Time-saving features were also in short shrift with solutions they had tried in the past, says Rao. “It was complicated… There were too many steps.” Man hours were being wasted on inefficient solutions, affecting the company's bottom line. “Google Apps and OpenOffice.org… they were not flexible. [Compared to Office 2010], it was the difference between using a beat-up car and a luxury car,” he says.

IT Solution & Benefits
After running a trial version of Microsoft Office, NEcX finally decided to deploy Microsoft Office Professional Plus 2010 with Windows 7 to over 300 seats across their enterprise in August 2010. They also chose to subscribe to Microsoft's Business Productivity Online Standard Suite (BPOS), which gives them access to rich messaging and collaboration tools.

The positive reaction was immediate. “We've had a lot of enthusiasm from our employees using this product,” says Rao. The usability, efficiency, and flexibility of NEcX's new tool were also evident right away to Rao. “It's elegant. It's like using a gadget, a lovely gadget.”

The changes Microsoft Office Professional Plus 2010 brought to the work environment were just as quick in coming. Rao says: “After deploying Microsoft Office Professional Plus 2010, we could collaborate readily across all our offices more easily.” After implementing Microsoft Office Professional Plus 2010 and BPOS, Rao estimates that the company has experienced a 30 percent increase in productivity across the NEcX enterprise, thanks to improved inter-office communications using Microsoft Office Communications, Microsoft Office Live Meeting and Microsoft SharePoint Online. For the first time, NEcX was working as a cohesive unit, despite hundreds of miles between its branches.

As NEcX moves into the future, they are looking forward to maintaining their productive relationship with Microsoft Office solutions. “We are eagerly awaiting Office 365 and we fully intend to deploy it internally,” says Rao. NEcX also intend to incorporate Office 365 into their current Dynamics CRM solution for servicing customers on demand in the cloud. Rao is grateful for the benefits his organization has experienced with Microsoft solutions. “[With Microsoft], we have more than 50 percent growth options into the future… I'm thankful to Microsoft for making such a wonderful product.”
 
Read the full case study.

Comments