Time to get personal? Improve customer engagement through personalisation
The CRM Business, a Microsoft Dynamics CRM Gold certified partner, have been working with some of the UK's pioneering retail organisations to implement marketing personalisation programmes, loyalty schemes and social media monitoring.
Using its expert understanding, inside knowledge and retail know-how, The CRM Business has created an eBook that explains why you should be delivering personalised content to your customers - and how.
Read the eBook to find out more about:
Click here to download your FREE copy of the Time To Get Personal: Improving Customer Engagement Through Personalisation in 2015 eBook from The CRM Business website.
Click here to sign up for the FREE Engaging With Customers: The New Microsoft Social Engagement webinar on 4th June 2015 at 15:00 to find out how the brand new Microsoft Social Engagement platform puts powerful social tools in the hands of your sales, marketing and service teams to connect with your customers and prospects on social media and hear how Bremont and Marston's Pubs are using the tool to understand their customer needs, drive customer loyalty and improve service.