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"Business Service Management"? Introductory session dealing with managing IT services. Learn about Six Sigma and ITILv3 and how to use it to improve IT throughout company.
https://www.microsoft.com/croatia/technet/spotlight/sessionh.aspx?videoid=786
Comments
- Anonymous
January 01, 2003
New Star provides sales, process consulting, configuration and training for the ITSM suite of applications BMC Remedy, HP Service Desk from Service-now.