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MOSS Case Study: MTV Networks International

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Problem

...handling internal ticket orders is very time-consuming and requires several steps to fulfill. As a result, ticketing staff are limited in the number of requests they can handle in a given day. With the rising popularity of tickets being used as a corporate perk, the current infrastructure for handling orders needs to be changed to meet demand without sacrificing customer service.

Solution

...MTV will launch a content management system based on Microsoft Office SharePoint® Server 2007 where the Concert Ticketing branch can streamline all activities related to the ticket request process.

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