Share via

Getting error 0x80041054 when we access site.

  • Article

 

This issues happens when you install any antivirus and remove it in short time from  SharePoint . When you install antivirus it will scan files and then mark them if they have some issues . But after some time  it try to fix them but . If we remove the antivirus before that . The value in database will not be updated.

 

The antivirus will mark the file as virus in the alldoc table . When we look the alldocs  table in the content database  you will find the virusststus and virus vendor id  column filled with some value

 

To resolve this problem, follow these steps:
    1. Use Query Analyzer to connect to the SharePoint content database.
    2. Run the following query to list all the files that are affected:
SELECT     *
FROM         AllDocs
WHERE     (VirusStatus > 0) AND (VirusStatus IS NOT NULL)

    3. Manually run an antivirus scan from the antivirus scan engine to reset the VirusStatus code.
    4. Wait about 30 seconds, and then repeat steps 2 and 3 until you notice that no rows are returned in step 2.

Comments