Infoworld agrees we're easiest

A new review just published in Infoworld compares Response Point to several other IP-PBX vendors and confirms we are far-and-away the easiest phone system. 

Criteria	RP Score
Telephony	7
Management	9
Ease-of-use	10
Scalability	7
Setup	9
Value	8

That comparison on ease-of-use is especially significant relative to our competitors, none of whom scored higher than 8/10.

Our first version didn't focus much on fancy features -- many of which look nice in a review but aren't used by real businesses -- so we think our score on "telephony" is actually pretty good.  If you can't figure out how to use the feature, what good is it?  Same with scalability: we focused on making our system usable by small businesses, not big ones.  If your business is fewer than 50 employees, you're a Response Point business.  More than that, you probably can afford a full-time IT guy to help figure out all those complicated additional options necessary for a bigger business.

Incidentally, the reviewer's trouble with on a 64-bit machine has been solved in SP1, which unfortunately we weren't able to lend him in time for his review.   SP1 will be a free upgrade available this summer and it will add a number of other features (easy VOIP, call logging, click-to-call) that many of you blog readers have told us were important.  We plan to continue on a fast path of steady regular improvements.  But we won't do anything to make it harder than it is today.  We always want to have that distinguished 10/10 for ease of use.