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Problems installing Adobe Photoshop CS3 on Vista x64?

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So I went to install Photoshop CS3 on my Vista x64 box at home, and got this nice error:

Internal Error 2739

Gee, thanks for the info.

Anyway I searched online for ways to fix this, and they involved running regsvr32.exe on jscript.dll and vbscript.dll. Unfortunately, it didn't work! However, I found someone online who had fixed it: https://davidgardiner.blogspot.com/2007/02/internal-error-2739-on-vista-x64.html

David had the critical insight, one that I'm slapping myself on the forehead for not realizing myself: you need to register the 32-bit versions of vbscript and jscript, not the 64-bit versions. The Photoshop installer is a 32-bit program, and thus needs access to all 32-bit DLL's and COM registrations. The instructions that are around the web will register whatever is in your SYSTEM32 directory, which oddly enough on 64-bit Windows is where all the 64-bit DLL's are. (And another oddity on top of that is that the 32-bit DLL's are in SysWOW64. Go figure.)

The solution?

1) Run cmd.exe with Administrator privilege (Start -> type "cmd", then right-click on the cmd.exe and select "Run as Administrator, then click Continue on the elevation consent dialog). This will open a command prompt in C:\Windows\System32 (or wherever your system directory is)

2) cd ..\SysWOW64

3) regsvr32 jscript.dll

4) regsvr32 vbscript.dll

Voila. Hope this helps anybody else who runs in to this.

Comments

  • Anonymous
    April 26, 2007
    The comment has been removed

  • Anonymous
    April 26, 2007
    32-bit PS CS3? Bumping this up, in case it isn't already in the records or needs clarification or such... the story is that Adobe Photoshop CS3 installer is a 32-bit app which needs some type of ECMAScript support at system level, and a straight 64-bit

  • Anonymous
    April 27, 2007
    toe_head2001, I was really interested in their Smart Filters, plus it will be useful for general "competetive analysis." (Not that Paint.NET is really trying to compete against PS from a business standpoint.) One thing I've noticed in their UI is that most of their controls are not anti-aliased, and so the whole program has a rather "jaggy" feel to it :(

  • Anonymous
    April 28, 2007
    tried a lot of things and could not get CS3 installed.... followed your advice and: WORKS LIKE CHARM! Thanks a lot!

  • Anonymous
    June 29, 2007
    How to install Adobe Photoshop CS3 on Windows Vista