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How to fix Nokia Lumia 520 frequent shutting down issue

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My Nokia Lumia 520 frequently shutdown recent days.  It happens more when I press the screen or hold it on the hand.  Today, I found the answer from https://answers.microsoft.com/en-us/winphone/forum/wp8-wpupdate/my-nokia-lumia-520-is-frequently-shutting-down-for/c08b930e-ce27-490e-9881-c2406e2b7332

Simon-PierreChevarie-Cossette replied on

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The problem is with the battery connectors. You have to bend slightly the connectors to the middle so that the battery is held right. I did it a week ago and everything is right! My phone used to close up to 15 times a day but it doesn't anymore.

Thank you Simon.

Qingsong

Comments

  • Anonymous
    April 14, 2014
    Hi I just board my nokia lumia and only three week from the day I buy the phone my nephew was trying to unlock it but she can't maked , the screen was coming black and the number is coming like 80 000 minute was clear and then the phone was clear and coming back to the normal but is going now for three month it too slow to become better...that's what my concern.....so can you help me to check my phone coming better...

  • Anonymous
    April 15, 2014
    Hello, Malia  Please specify your problem in details so that I can ask others to help you.

  • Anonymous
    May 26, 2014
    pl keep smal piece of paper near the connector , in order to elevate BAttery. Problem will be fixed. Better than bending the connector.

  • Anonymous
    July 15, 2014
    The comment has been removed

  • Anonymous
    July 27, 2014
    My nokia lumia 520 keeps shutting off for no reason. Van somebofy please give me some suggestions.

  • Anonymous
    August 10, 2014
    lumia 520 frequently shutdown the application if i use camera after some time camera shutdown plz help me

  • Anonymous
    November 15, 2014
    The comment has been removed

  • Anonymous
    November 23, 2014
    The comment has been removed

  • Anonymous
    November 24, 2014
    QingsongYao, Thanks for that re-post. Makes perfect sense and worked for me too.

  • Anonymous
    December 15, 2014
    Hi All,    I see a recurrent pattern on my new Lumia 520, unlocked, using latest preview firmware:     3058.50000.1425.0001,     Hw version: 1.5.0.9     Radio sw : 2.0.242037.8     Chip 8227     Whenever i have more apps running and try to open a new app, it reboots itself. It does not matter what apps it is. It happens randomly, even with dialer application.     It does this regardless on wireless or on cellular connection.     I have run Field Medic and collected dump but i can not analyze it with debugger, symbols are not available for me.     Please let me know what are next steps to proceed, it has been really bad to see my new phone rebooting for no apparent reason at all. Thank you,     Monica

  • Anonymous
    December 21, 2014
    Please help,my phone keeps going off in the middle of calls only.It doesn't do that when am browsing or etc it's a Lumia 520

  • Anonymous
    January 03, 2015
    I tried the paper trick, but now, my battery is stuck and wont come out. How can I take it out?

  • Anonymous
    February 08, 2015
    Please  help.. Actually my Lumia 520  application is atomic close . So, How. Is it possible

  • Anonymous
    February 20, 2015
    i reset my nokia lumia and the power couldnt come on it is only displaying the nokia logo

  • Anonymous
    March 01, 2015
    My lumia 520 rebOots itself..it then displays 'NOKIA' on the screen for the whole day...tried hard reset,its never wOrking for me..tried the paper and connector trick..still won't work...its also heating up...what other alternative do u have??....

  • Anonymous
    March 20, 2015
    Hi, my Nokia lumia 520, for some reason turns off the internet at 7:00 pm. I have turn my Nokia phone on and off again. i have turn off the internet on and off again. what can i do? i have family messaging me on Facebook but i can replay because it turns off at 7:00 pm. But when i leave to go to places it stays on until i get home.  Please help!!!!!!!!!!

  • Anonymous
    April 30, 2015
    My Nokia 208 dual sim keeps shutting down.  It tries to start up 3 times but shuts down on its own after the 3rd time it turns itself off for good.  How to get it started?

  • Anonymous
    June 02, 2015
    hi, my Nokia lumia 520 , when press on button it just write Nokia & shut itself off

  • Anonymous
    June 06, 2015
    Hey my lumia 520 when turnwd on just writes nokia then it turns blue on screen and goes off

  • Anonymous
    June 24, 2015
    My lumia 520 was turning off and on continuously found out it was actually my memory card when I removed it phone came on like normal

  • Anonymous
    July 01, 2015
    My lumia 520 has updated and trying to restart. when it starts, running gears will appear on screen and turns to off. please help me..!

  • Anonymous
    July 08, 2015
    My girlfriend in the Philippines Is haveing a problem with her Nokia phone she cannot open the app store how can this problem be fixed. She is also having trouble with her phone shuting down like some of the other people here. I seen about the paper trick and will her about it.  Please leave your comment in my gmail inbox at williamtannerwct3@gmail.com Ps. Thanks for listening and hope to hear from you soon. :)

  • Anonymous
    July 08, 2015
    The comment has been removed

  • Anonymous
    July 21, 2015
    If we use internet sometime .it automatically shutdown and turn on .what reason for that.pls tell me

  • Anonymous
    July 26, 2015
    i had lumia 520,it was working properly and was in fine condition suddenly it stopped working toay and got switched off automatically.....dont know what to do ??

  • Anonymous
    August 09, 2015
    bonjour mon nokia lumia s'etait eteint depuis depuis deux jours il etait decharger pouvez vous m'aide svp

  • Anonymous
    August 14, 2015
    i have got lumia 525.i dont know why its getting automatically switch off while calling,texting etc?

  • Anonymous
    August 20, 2015
    Bending the battery connectors a tiny bit SAVED my phone!  It was shutting down each time I put it on a table or shook it a bit.  I was about to buy a new one but this totally solves the problem.  Thank you SIMON and QUINSONG :) Also, I don't see how bending the connectors so little would really hurt the phone.  They just grab the battery better so it won't get loose.  (Seems like sticking paper in there might be more of a spark hazard?)  But both fixes are probably fine.

  • Anonymous
    October 10, 2015
    my lumia 435 switches its self frequently and this 1 is the 2 one.what is wrong with these phones,i've wasted my money i should have bought a samsung

  • Anonymous
    October 13, 2015
    Mine switches off too...!!!! During messaging, conversations. This is the second lumia 435, due to first one doing exactly the same. Very disappointed, waste of money.!!!!!

  • Anonymous
    October 24, 2015
    Mine switches of in the middle of a call, not any other times, so sick of it-worse ph I've ever owned-at 64 it's a lot. All the useless apps on start up screen, having to trawl to find what I really need. Typical microsoft ********t never again

  • Anonymous
    November 20, 2015
    paper trick is just awesome. try it guys if u have the same problem of automatically switching off. believe me guys paper trick is worth the value.

  • Anonymous
    December 15, 2015
    Mine does not switch on, i have to hold it tight in order to switch on.

  • Anonymous
    December 18, 2015
    I love  my nokia lumia 510 esp the  navigation  app nokia drive .But this issue  of shutting down itself  its really making me angry.i will never again buy lumia in my life time i will stick to android phones.

  • Anonymous
    February 19, 2016
    Hi my lumia 520 camera app not opening. When i press the camera shortcut it blackens and then shut down. What to plz tell