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How do I qualify for the Signature Cloud Support benefit?

  • Article

Review the Core benefits and requirements for information on the individual requirements for the Cloud Performance and Hybrid competencies.

Program overview

Microsoft Partner Signature Cloud Support is an exclusive technical benefit that provides qualified cloud competency partners with an elevated level of technical support for select Microsoft cloud products. You will receive access to technical support engineers who will work directly with you, have extensive product-specific knowledge, and are accountable for driving cases from start to finish.

Program benefits

  • Experienced Work with experienced engineers that are trained to an escalation level with extensive product specific knowledge.
  • Partner-centric Engineers work extensively with you and understand your business and priorities.
  • Solutions-oriented Engineers are accountable for end-to-end scenarios including hybrid deployments.

Technical benefits structure

Only gold and silver partners who obtain a cloud performance or hybrid competency are eligible for Signature Cloud Support. Please check your competencies to determine if you are eligible for Signature Cloud Support.

Signature Cloud Support Benefit Overview

Steps on how to create Signature Cloud Support Incident

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