Gain the expertise to propose Customer Service solutions for your customers
This technical webinar, available to you as a Partner Network member at no cost, will allow you to identify the tools and opportunities available during customer propositions, address different usage scenarios as well as create your own Cloud value proposition.
Introduction to Dynamics 365 for Sales, Customer Service – Technical Onboarding – Get introduced to Dynamics 365 for Sales and Dynamics 365 for Customer Service so you can identify opportunities and the tools available when proposing solutions to customers. You’ll receive overview of the features and functionalities, outline how the services are positioned in the CRM market and showcase the integration scenarios.
Explore the full suite of technical webinars and consultations available for the Sales, Customer and Field Service & Marketing technical journey at aka.ms/SalesCustomerFieldServiceMarketingtechjourney.