Share via

Error while installing SHAREPOINT 2010 Preparation Tool - The tool was unable to install Microsoft “Geneva” Framework Runtime.

  • Article

The tool was unable to install Microsoft “Geneva” Framework Runtime.

clip_image002

2009-11-27 20:49:08 - Install process returned (0)

2009-11-27 20:49:08 - [In HRESULT format] (0)

2009-11-27 20:49:08 - Beginning download of Microsoft "Geneva" Framework Runtime

2009-11-27 20:49:08 - https://download.microsoft.com/download/F/3/D/F3D66A7E-C974-4A60-B7A5-382A61EB7BC6/MicrosoftGenevaFramework.amd64.msi

2009-11-27 20:49:09 - Download of "Microsoft "Geneva" Framework Runtime" completed successfully

2009-11-27 20:49:09 - Installing Microsoft "Geneva" Framework Runtime

2009-11-27 20:49:09 - "C:\Windows\system32\msiexec.exe" /i "C:\Users\paulpa\AppData\Local\Temp\IDF2164.tmp.msi" /quiet /norestart

2009-11-27 20:49:09 - Install process returned (0X666=1638)

2009-11-27 20:49:09 - [In HRESULT format] (0X80070666=-2147023258)

2009-11-27 20:49:09 - Last return code (0X666=1638)

2009-11-27 20:49:09 - Error: The tool was unable to install Microsoft "Geneva" Framework Runtime.

2009-11-27 20:49:09 - Last return code (0X666=1638)

2009-11-27 20:49:09 - Cannot retry

 

Details of the error code

=======================

Error 1638 - Error Code 0x666

Windows Error Message 1638: 'ERROR_PRODUCT_VERSION'

Another version of this product is already installed. Installation of this version cannot continue. To configure or remove the existing version of this product, use Add/Remove Programs on the Control Panel

 

PROBLEM Explanation

Windows error 1638 may cause the failure on the part of the user to successfully install the update desired. Other pop-up error messages may also be generated because of the unsuccessful installation.

Errors on your system may be caused by invalid registry entries and outdated or corrupt drivers.

 

THE SOLUTION

In rectifying the problems caused by error 1638, the user should first remove the installation previously made then modify the property of the latter installation. The later version can then be installed by the user into the computer. After successful installation, the user must then reboot the computer.

 

Tried to install the file manually by going in to the file

"C:\Users\paulpa\AppData\Local\Temp\IDF2164.tmp.msi"

clip_image003

Browsed to control panel and uninstalled “Microsoft ‘Geneva’ Framework Runtime”

clip_image005

Tried to uninstall it and got an error

clip_image006

Clicked OK and got the below error

clip_image007

Browsed to control panel à User accounts à un-checked the option “Use User Account Control (UAC) to help protect your computer” and rebooted the computer.

clip_image009

After rebooting I was able to uninstall it successfully.

After uninstalling Ran the Prerequisites installation and completed it successfully

image

Comments