How Sales Teams Should Use CRM
Tom Pertzborn sent this article out to the team... Great read... I love the end of it, where it lists sales tools from CRM used by each job role.
Read the whole article here.
Sales Tools by Job Role
CEO
· Sales Forecast Accuracy
· Forward Looking Visibility
· Improved Market Share
Vice President of Sales
· Sales Forecast Accuracy
· Methods to Accelerate Opportunity Development/Share Best Practices
· Improve Revenue per Sales Representative
· Improve Win/Loss Ratio
· Effectively Capture Loss Data for Strategic Planning/Pricing
· Improve Consistency Across the Sales Organization
· More Effectively Identify New Market Opportunities
· Capitalize on Cross- and Upsell Opportunities
Sales Management
· Sales Forecast Accuracy
· Ability to Focus on Big Impact Opportunities
· More Effective Coaching and Mentoring
· Better Monitoring of Sales Performance
· More Effective Evaluation of the Quality of an Opportunity
· Monitor Account Activities Relative to Results (Call Reports)
Account Executive
· Access to Customer Data
· Improved Quote and Proposal Capabilities
· Faster and More Flexible Corporate Approval Capabilities
· Integrated Access to Relevant Information
· What-if Simulation Tools
· Higher Quality Leads from Marketing