Report Server cannot start after installing MS08-040 or MS08-052
If you install MS08-040 or MS08-052 and you find that the Report Server cannot start any more, you might be facing a known issue with KB954606 and KB948109 which is preventing the SQL Reporting Services service from starting. The security update is the one outlined in the following link:
MS08-052: Description of the security update for GDI+ for SQL Server 2005 Service Pack 2 GDR: September 9, 2008
https://support.microsoft.com/?id=954606
or
MS08-040: Description of the security update for SQL Server 2005 GDR: July 8, 2008
https://support.microsoft.com/kb/948109
Event Viewer will show the following events:
Event 1
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
The ServiceName service failed to start due to the following error:
The service did not respond to the start or control request in a timely fashion.
Event 2
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7011
This issue has been reported to Microsoft Support numerous times and has been passed on to developer’s team.
One solution would be to increase the default time-out value for the service control manager as per the below article (Please first verify that you see the events 7000 and 7011):
A service does not start, and events 7000 and 7011 are logged in Windows Server 2003
https://support.microsoft.com/?id=922918
Another solution would be to uninstall the fix and install Cumulative Update 10 for SQL Server 2005 Service Pack 2 in the Reporting Services machine that contains a later version than the partch. You can get it from:
Cumulative update package 10 for SQL Server 2005 Service Pack 2
https://support.microsoft.com/kb/956854
Ultimate solution
It you already have installed SP2 or higher, follow the steps bellow:
Update the lmhosts file to point crl.microsoft.com to the local address. This resolves and fails internally immediately allowing for a very quick return and the service can start normally.
To reroute CRL requests modify the hosts file(system32\drivers\etc) to include the following entry:
127.0.0.1 crl.microsoft.com
Maria Esteban
Reporting Services Support Engineer
Comments
Anonymous
October 31, 2008
PingBack from http://blog.a-foton.ru/index.php/2008/10/31/report-server-cannot-start-after-installing-ms08-040-or-ms08-052/Anonymous
March 25, 2010
it help me. I met this error in Windows 2008 64bit After I install the KB954606, the report service can not started. Resolve it by Ultimate solution