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Comparing the New Dynamics 365 for Sales, Business edition

  • Article

In the upcoming release, we’re very excited to introduce Dynamics 365 for Sales, Business edition

The Business edition application is built on the Dynamics 365 for Sales, Enterprise edition application that existing Dynamics 365 customers are familiar with, but the new Sales application is optimized for small-to-medium-sized businesses.

Actually Dynamics 365 for Sales, Business edition fits very nicely somewhere between the small business offering we have - called Outlook Customer Manager - and Dynamics 365 for Sales, Enterprise edition. We now have a line-up that should help you select the right app, whether you are a small business, small-to-medium-sized business, or an enterprise.

In the table below you can get a first glimpse into how the three compare.

Column Header Abbriviations

  • OCM = Outlook Customer Manager
  • D365BES = Dynamics 365 for Sales, Business edition
  • D365EES = Dynamics 365 for Sales, Enterprise edition

Color Code

  • Green = included / no limitations
  • Light Green =included with limitations (typically in terms of count of). Final limitations will be disclosed later.
  • Red = not available

Note

  • Number of Accounts in D365BES will have an upper limit
  • Third party apps are restricted to use only those standard entities which are used by the first party app that the customer has licensed (e.g. D365BES, D365BE Marketing). The same restriction also applies to solutions built in house by customers
  • Customers can create their own new custom entities within limits of number of entities
  • Custom entities and workflows used by standard apps do not count against the customization limits the Business Edition org is entitled to
  • D365BES includes the following entities:
    Accounts
    Contacts
    Leads
    Opportunities (+ Opportunity Product)
    Quotes (+ Quote Product)
    Invoices (+ Invoice Product)
    Activities (Phone Call, Email, Appointment, Task)
    Products

Comments

  • Anonymous
    August 14, 2017
    Hi Jesper. Is the new GUI also for enterprise edition? Anders
    • Anonymous
      August 17, 2017
      Soon
  • Anonymous
    August 17, 2017
    Do you have similar comparison for Customer Service Module - Business Edition?
    • Anonymous
      August 25, 2017
      As of now Business Edition doesnt include a Service App
  • Anonymous
    August 22, 2017
    Hi Jesper, Is the portal included in business edition license?
    • Anonymous
      August 25, 2017
      Undecided as far as I know, but its possible
  • Anonymous
    August 24, 2017
    Thanks for the detail, Jesper! Any indication when this will be available in Europe / Germany?
    • Anonymous
      August 25, 2017
      I'm guessing this calendar year
  • Anonymous
    September 05, 2017
    Is there a similar chart for comparing D365 Finance, Business Edition and Enterprise Edition
  • Anonymous
    September 11, 2017
    Any idea when this will be available? Been waiting a long time for this.