KB 953297 and KB974417 Fails to Update Through Windows Update

These two updates got released as High Priority Update, but it failed in lots of machine. I worked and got response from few of them where they tried the temporary fix that is uninstalling and reinstalling the Framework. Microsoft Team is already working to find if there is any other way we can fix this or to drill the actual root cause of the issue. The people with whom I worked provided the below steps and the response was positive.

After checking the various problem description, it looks like the existing version of the framework is also corrupted and due to which the installation is failing. I am listing few steps please perform and let me know the result of the same.

· https://download.microsoft.com/download/2/0/e/20e90413-712f-438c-988e-fdaa79a8ac3d/dotnetfx35.exe

· The above will download the complete redistributable of Framework 3.5 SP1

· The next link I am providing is to remove the previous versions of Framework. I will recommend you cleaning the Framework from 3.5 followed by previous version

· https://blogs.msdn.com/joy/attachment/8764623.ashx

· Once the cleanup is done reboot the computer and install the framework redistributable downloaded

Once again I would like to add the above resolution is temporary and Microsoft is working getting more details and the root cause of the failure from the information we collected.

Comments

• Anonymous
  January 30, 2010
  Or we could just install Ubuntu.

• Anonymous
  February 05, 2010
  The comment has been removed

• Anonymous
  February 13, 2010
  I was getting an initialization error when Windows XP was starting up.  The error was "Could not load C:WINDOWSmicrosort.netFrameworkv2.0.50727mscorwks.dll. I ran the .Net Framework Cleanup Utility and re-installed .Net Framework 2.0.  I no longer get the inialization error.  I still get a Windows Update error for two security updates for .net framework 1.1 and 2.0 Service Pack 2.  The installation error code is 0x643 for both updates.   So I have two updates that won't complete. The last lines of the clean-up log follow: [02/13/10,21:29:04] ERROR Cleanup failed for product .NET Framework 2.0 [02/13/10,21:35:39] Cleanup utility exiting with return value 100 Thanks James Piwetz jpiwetz@msn.com Hawkins, Texas

• Anonymous
  February 25, 2010
  I removed .NET and re-installed based on the instructions above and still got the same error on trying to install the update KB974417.

• Anonymous
  March 02, 2010
  The comment has been removed

• Anonymous
  March 03, 2010
  I too am in the same boat...XP32bit Done all the steps listed here and same steps as you SteveT.  Still can't install KB974417.   I figured maybe the install was failing due to me getting getting updates from WSUS but this is not the case either. I downloaded and installed all versions of .Net myself locally avoiding WSUS all together. One thing to note when installed the KB974417 from Microsoft downloaded site pack NDP20SP2-KB974417-x86 the install errors out with this message:  None of the products that are addressed by this software update are installed on this computer. Click Cancel to exit setup. Any ideas? no_limits187@hotmail.com RichA

• Anonymous
  March 03, 2010
  Same here. 2 identical laptops --one installed fine --2nd one will not take kb974417. Cleanup tool, Add/Remove Programs, WSUS/ MS Update, nothing helps. Error 0x80070643. Spent most of my day on this.....Any ideas?

• Anonymous
  March 03, 2010
  I'm also receiving this error when installing KB974417 from WSUS, this issue is on most of my users pc's.. need a resolution asap as all my users are receiving windows update errors daily.. Does anyone have a solution for this one? I tested the cleanup tool, however it did not resolve the issue.. I need a solution i can rollout to all pc's in my domain. Help!

• Anonymous
  March 05, 2010
  This worked for me today........ Delete computer from WSUS Console.... Uninstall all .Net using Add/Remove Programs Reboot Run .Net Cleanup tool Reboot Manually download and install .Net 2.0 Reboot Manually download and install .Net 2.0 SP2 Reboot Manually download and install .Net 2.0 SP2 Security update (KB974417) Reboot Manually download and install .Net 3.5 SP1 Reboot Use Windows Update to detect and install any remaining .Net updates. Reboot Add computer to WSUS Console Reboot wuauclt /resetauthorization /detectnow This worked for me ---long process but I only had 2 computers with this issue.

• Anonymous
  March 08, 2010
  RBinnies solution worked great for me, although add/remove programs didnt allow me to remove the dot net versions so I just ran the cleanup tool, then rebooted then installed dotnet 2, installed 2 sp2 installed KB974417 installed 3.5

• Anonymous
  March 15, 2010
  Followed your steps and had complete success. I am grateful that there are those willing to assist the not-so-tech-savvy users who are struggling to keep their systems running. Thanks a lot.

• Anonymous
  March 17, 2010
  KB976569 removen. Then install KB974417 Then other updates .NET

• Anonymous
  March 21, 2010
  The comment has been removed

• Anonymous
  March 23, 2010
  Removing kb976569 worked for me. . . Here is what I did:

1. unapproved kb976569 in wsus
2. Uninstall kb976569 by using a msi script - Msiexec /I {C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F} MSIPATCHREMOVE={621253FA-14E8-34AB-82B3-22590E6A961A} REBOOT=ReallySupress /qb
3. Once kb976569 is removed, install kb974417 - i used wsus to install
4. Reapprove kb976569 in wsus.

• Anonymous
  March 24, 2010
  Thank you Jason!  I have really been pulling my hair out over this one!  Your steps worked perfectly.

• Anonymous
  March 29, 2010
  Ran through the above steps but I still get prompted to install the patch and it fails every time and immdiatly tries to re install again.

• Anonymous
  March 29, 2010
  I've tried all possible way of uninstalling/reinstalling .NET and I've failed each time. I've already had problems earlier on other computers with .Net patching, probably this same patch, but luckily for those computers uninstall/cleanup+reinstall worked fine. But today one old computer came in for reinstall & patching, and this one simply refuses to play fair :/ I'll try what Gerrit and Jason suggested and will report if that worked for me. P.S. Interesting.. seems everyone here has problems with WSUS deployment of this patch..

• Anonymous
  March 29, 2010
  Gerrit and Jason - thanks! Uninstalling KB976569 before installng KB974417 did the trick. I wish I've read this one in the morning :/ I sure hope that Microsoft will add this solution to the official articles as well..

• Anonymous
  March 30, 2010
  Uninstalling KB976569 before installing KB974417 worked for me. Thanks!

• Anonymous
  March 31, 2010
  Yes, got stuck on 974417 as well, Gerrit's solution worked for me, manually removed 976569, then let 974417 install, it was immediately follwed by an update to (re)install 976569. All OK now. I think this is a sequence issue judging from the numbers, 974417 has to go in first.

• Anonymous
  April 08, 2010
  Uninstalling 976569 and letting 974417 install worked for me. We also use WSUS. Thanks for posting your solutions.

• Anonymous
  April 15, 2010
  Uninstalling 976569 and letting 974417 install worked for me too. We use WSUS, and thanks to all for their work. Much appreciated.

• Anonymous
  April 18, 2010
  On a newly built pc connection to WSUS KB976569 installs first, then KB974417 tries to install and then fails (because its not needed) KB976569 contains all the files in KB974417 but later versions so it would appear KB974417 is superseded by KB976569 (so can be declined) The problem is the detection in WSUS for KB974417 thinks it needs to install and it won't install if KB976569 is installed. I found this From: the March 2010 Security Bulletin Release – follow up Q&A Q: Why does .Net 2.0 SP2 on XP SP3 with KB 976569 (released via AU 2010-02-23) installed also require KB 974417 (MS09-061)?  The newer KB 976569 includes the same three Dynamic-Link Library (DLL) files with higher versions that fix the issue in KB 974417 (MS09-061). A: KB 976569 is a non security, optional update on Windows Update.   Non-security updates never supersede security updates as they usually contain additional fixes not related to security.

• Anonymous
  May 02, 2010
  Uninstalling 976569 and letting 974417 install worked for me too.   Please update original post!

• Anonymous
  May 11, 2010
  I've followed the steps to uninstall the KB 976569 and then install the KB 974417, It seen work fine. but I keep getting the windows automatic updates popup, told me that I need to install the KB 974417 again and again.

• Anonymous
  May 11, 2010
  I've followed the steps to uninstall the KB 976569 and then install the KB 974417, It seen work fine. but I keep getting the windows automatic updates popup, told me that I need to install the KB 974417 again and again.

• Anonymous
  May 12, 2010
  I have uninstalled 976569 and then installed 974417 and all seemed to work, but 974417 never actually takes.  I did have success with the clean tool approach, but it totally hosed my Nero installation.  Only an image from April saved the day as no amount of clean Nero installs after the clean tool debacle would suffice.

• Anonymous
  May 12, 2010
  The comment has been removed

• Anonymous
  May 31, 2010
  Same KB974417 as mentioned above, but have NO KB976569 previously installed.  Running XP Pro, SP3.  (Is MS soon to discontinue support for XP?)

• Anonymous
  May 31, 2010
  I could not install this update via automatic updates as it kept insisting a re install with the yellow shield, but I  found that by running "windows update" from the start menu it has installed without problem and has not returned on the automatic update shield.

• Anonymous
  June 09, 2010
  Thanks Jason...your steps worked for me as well.

• Anonymous
  June 26, 2010
  It's  better  now  but  i  still  have  problem  with   976576  and  982168. Any  ideas? I am  exhausted!