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Case Study Summary: Culver Franchising Systems, Inc (CFSI)

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Culver's Improves Operations with Microsoft Business Intelligence Solution

Posted 7/28/08

*** the content provided below is extracted from a Microsoft case study …

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Software and Services

Office SharePoint Server 2007
PerformancePoint Server 2007
SQL Server 2005 Enterprise Edition

Related Industries

Food Service Industry

Culver Franchising Systems, Inc (CFSI) has 8 stores, 373 franchises and 90 employees. CFSI's success depends on maintaining the integrity of the Culver's brand and helping franchisees run efficient, profitable operations.

"Life with Excel and nothing but Excel... we needed to analyze our data so we could make decisions that would help us with the initiatives such as lowering food costs and improving the speed of service.

“CFSI now has access to accurate data that it can report and analyze easily. For just one type of report - the speed-of-service-report - CFSI is saving about $45,000 a year."

“If the parameters were large, our old system would time out before we could even get data. Now we run reporting right out of our Performance Management solution... it's so easy with the RedPrairie solution... what took 20 FBPs several hours apiece on a monthly basis now takes me 10 minutes."

Paul Mullin

Business Analyst, CFS

" With PerformancePoint, you can turn out dashboards and reports very quickly - and you don't need a developer to build them. If you know how to do a pivot table in Excel, you can design PerformancePoint dashboards.

"With the dashboards and reports, CFSI's management can get a very good sense of performance at a single glance. For example, they can click on 'same store net sales' in the scorecard to view reports on the dashboard page. Or drill into restaurant performance by region, district or store."

John Workman

Development Manager, RedPrairie

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