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How to collect DPM Verbose logs

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This is the plan, in order to collect some DPM (Data Protection Manager) verbose logs (that way, the DPM log files will contain MUCH MORE logging to help troubleshoot issues):  

Make sure that no jobs are active or scheduled to run, while performing the following steps.

To enable full VERBOSE logging add the following on both the primary and secondary DPM Server:
Go to the registry: HKLM\Software\Microsoft\Microsoft Data Protection Manager
Add a DWORD value, named: TraceLogLevel and set it to 0x43e
>Stop the DPM services that you want to enable verbose logging for.. ( DPM AccessManager Service, MSDPM service, etc..).
>Delete all the old logs.
The DPM SERVER 2010 (or if upgraded to DPM 2012) Logs are in the C:\Program files\Microsoft DPM\DPM\temp folder.
The DPM SERVER 2012 logs are in the C:\Program Files\System Center 2012\DPM\DPM\temp folder.
The PROTECTED SERVER logs are in C:\Program files\Microsoft Data Protection Manager\DPM\temp
>Now you just need to reproduce the issue. 

Note: After you reproduce the issue, be sure to delete or rename the TraceLogLevel registry setting and restart the DPM services (so non-Verbose logging takes place again).

Comments

  • Anonymous
    May 21, 2014
    Hi, thanks for the useful information. I´m a Security Analyst and I need to audit not only backup, but restore operations and because of that I need to know exactly who (username) did what and when with DPM. I´m using DPM 2012 R2. Is there a directory where DPM store this logs?

  • Anonymous
    May 24, 2014
    Hi, DPM stores its logs in: Program FilesMicrosoft System Center 2012 R2DPMDPMTemp or in the DPMlogs folder, or you may check the Event Viewer for the DPM Alerts or the DPM Backup Events node..