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Crash Console Operations Manager 2012 SP1

Vous venez d'installer la console OpsMgr et vous avez ce type de crash:

 Problem signature:
  Problem Event Name: CLR20r3
  Problem Signature 01: 35IX4XXD43DM0DHGBOU3ZAVYZVCIPHYK
  Problem Signature 02: 7.0.9538.0
  Problem Signature 03: 50903ed4
  Problem Signature 04: Microsoft.EnterpriseManagement.UI.Foundation
  Problem Signature 05: 7.0.9538.0
  Problem Signature 06: 50903dd4
  Problem Signature 07: 27c
  Problem Signature 08: d1
  Problem Signature 09: System.IO.FileNotFoundException
  OS Version: 6.3.9600.2.0.0.256.4
  Locale ID: 1033
  Additional Information 1: 1bfc
  Additional Information 2: 1bfcccc665c8f1e93e99f0e3d66e00f9
  Additional Information 3: 5da6
  Additional Information 4: 5da62570e05f527769c23cb57cf2af90

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If the online privacy statement is not available, please read our privacy statement offline:
  C:\WINDOWS\system32\en-US\erofflps.txt

 

Dans l'eventlog vous avez deux erreurs:

Log Name: Application
Source: .NET Runtime
Date: 1/10/2014 10:40:22 AM
Event ID: 1026
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Computername
Description:
Application: Microsoft.EnterpriseManagement.Monitoring.Console.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.IO.FileNotFoundException
Stack:
   at Microsoft.EnterpriseManagement.Mom.Internal.UI.Console.ConsoleJobExceptionHandler.ExecuteJob(System.ComponentModel.IComponent, System.EventHandler`1<Microsoft.EnterpriseManagement.ConsoleFramework.ConsoleJobEventArgs>, System.Object, Microsoft.EnterpriseManagement.ConsoleFramework.ConsoleJobEventArgs)
   at Microsoft.EnterpriseManagement.ConsoleFramework.ConsoleJobsService.JobThread(System.Object)
   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
   at System.Threading.ThreadPoolWorkQueue.Dispatch()

Event Xml:
<Event xmlns="https://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name=".NET Runtime" />
    <EventID Qualifiers="0">1026</EventID>
    <Level>2</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2014-01-10T09:40:22.000000000Z" />
    <EventRecordID>74977</EventRecordID>
    <Channel>Application</Channel>
    <Computer>Computername</Computer>
    <Security />
  </System>
  <EventData>
    <Data>Application: Microsoft.EnterpriseManagement.Monitoring.Console.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.IO.FileNotFoundException
Stack:
   at Microsoft.EnterpriseManagement.Mom.Internal.UI.Console.ConsoleJobExceptionHandler.ExecuteJob(System.ComponentModel.IComponent, System.EventHandler`1&lt;Microsoft.EnterpriseManagement.ConsoleFramework.ConsoleJobEventArgs&gt;, System.Object, Microsoft.EnterpriseManagement.ConsoleFramework.ConsoleJobEventArgs)
   at Microsoft.EnterpriseManagement.ConsoleFramework.ConsoleJobsService.JobThread(System.Object)
   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
   at System.Threading.ThreadPoolWorkQueue.Dispatch()
</Data>
  </EventData>
</Event>

 

Suivi de cette erreur :

Faulting application name: Microsoft.EnterpriseManagement.Monitoring.Console.exe, version: 7.0.9538.1068, time stamp: 0x51db81e2
Faulting module name: KERNELBASE.dll, version: 6.3.9600.16408, time stamp: 0x523d557d
Exception code: 0xe0434352
Fault offset: 0x000000000000ab78
Faulting process id: 0x35968
Faulting application start time: 0x01cf0de7faac60db
Faulting application path: C:\Program Files\System Center Operations Manager 2012\Console\Microsoft.EnterpriseManagement.Monitoring.Console.exe
Faulting module path: C:\WINDOWS\system32\KERNELBASE.dll
Report Id: 396b8d9a-79db-11e3-beae-3ca9f42a43e0
Faulting package full name:
Faulting package-relative application ID:

Si vous avez installé la console en utilisant directement le msi de la console, vous n'avez probablement pas les prérequis !

Installer Microsoft Report Viewer 2010 SP1 Redistributable Package depuis https://www.microsoft.com/en-us/download/details.aspx?id=6610 Cela devrait résoudre votre problème.

Si vous êtes avec OpsMgr 2012 sans SP1, il faudra aller chercher Microsoft Report Viewer 2010 Redistributable Package              

Si vous êtes avec OpsMgr 2012 R2, il vous faudra Microsoft Report Viewer 2012 Redistributable Package avec d'autres prérequis qui sont expliqués sur le Technet : https://technet.microsoft.com/en-us/library/dn249696.aspx