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Lync Online - Transport Reliability IP Probe (TRIPP Tool)

  • Article

This reliability tool tests your Internet connection to a Microsoft Lync Online Service data center and measures the response times, bandwidth, allowed ports, route taken, and overall connection quality with respect to Real Time Media. The results can help you evaluate your network configuration for potential use with the Microsoft Lync Online Service. This tool does not engage any of the offerings from Microsoft Lync Online Service. Instead, it focuses on the quality of your connection to the Microsoft Lync Online Service data center.

Details

This tool helps you understand the quality of the Internet connection between your environment and Microsoft Online Services. It does not measure your environment compatibility with Microsoft Online Services. The tool performs three tests:

  • Speed: This probe measures your actual download and upload speeds, quality of data, and TCP efficiency. It uses TCP/443 for download testing and TCP/443 for upload testing.
  • Route: This probe measures your route quality, including packet loss, latency, round trip, and ISP peering points. It uses Internet Control Message Protocol (ICMP).
  • VoIP: This probe measures your expected VoIP quality by measuring UDP loss and jitter. It uses UDP/50021 and UDP/50022 to simulate audio streams with G722 codec at 50pps.
  • Firewall: This probe tests whether your network firewall is blocking ports necessary for the Microsoft Lync Online Service. It tests with outbound connections to TCP/443 for Client Signaling plus AppShare, TCP/5061 for Federation Signaling, UDP/3478 for Media Access, and subsets of UDP/50,000-59,999 for Audio/Video transport.

To get an close to an accurate measurements, browse the TRIPP tool URL that is closest to your location.

San Antonio, TX – access tool here
Blue Ridge, VA – access tool here
Amsterdam, NL – access tool here
Dublin, IE – access tool here

Note: Java support is required to run this tool.

Comments

  • Anonymous
    September 04, 2012
    Is there a logfile created with this tool that I can pass on to support?

  • Anonymous
    January 22, 2013
    Is there a version of the tool that doesn't require Java? You know, in the light of latest java security issues.

  • Anonymous
    October 02, 2013
    The comment has been removed

  • Anonymous
    December 06, 2013
    Question - should we be testing to the site closest to the user...or where the user's pool is at? My understanding from MS 365 support is that user's pool is based on where the tenant it at.  So in the case of a US company, they'll be closest to Texas for example.  And a user that on that tenant will always have their traffic traversing back to Texas to get to the pool.  So, they really should always be testing based on the site closest to their pool, not where the user is located at.  Correct?

  • Anonymous
    June 30, 2014
    Not working with the latest version of Java. The application is not sighned

  • Anonymous
    June 30, 2014
    Too bad application is not signed. Is there workaround?

  • Anonymous
    July 01, 2014
    gdjdjhdkdhgd

  • Anonymous
    July 08, 2014
    The comment has been removed

  • Anonymous
    August 06, 2014
    the sites are unavailable now, all site will show "license expired", could you please help to check?

  • Anonymous
    August 07, 2014
    The TRIPP tool reports that the license has expired, referring to the Java app itself. No go.

  • Anonymous
    August 08, 2014
    The comment has been removed

  • Anonymous
    August 19, 2014
    News from Microsoft, TRIPP tool has reached its end of life cycle, it is no longer supported. decommissioned already

  • Anonymous
    August 20, 2014
    Disappointed this has gone away without a replacement option. I see it's already been pulled from the TechNet articles about Lync Online troubleshooting as well. Any idea if a new tool is expected to surface? Would love to see this as a new tab over at www.exrca.com.

  • Anonymous
    August 20, 2014
    The comment has been removed

  • Anonymous
    October 10, 2014
    http://na1-fasttrack.cloudapp.net/o365nwtest

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