Issues with user logging in to TFS 2013 Server after installation and restart on Windows 2012 R2

Deepak Mittal, Support Escalation Engineer, brings to us the unique issue that he faced after the installation and restart of Team Foundation Server 2013 on Windows 2012 R2

Issue:-After the installation of TFS2013 and restart of the server, Except Local Administrator , None of the user able to logon on windows 2012 R2 server.

 In the event log you will see the following error:

"The User Profile service service failed to sign-in" In Application event logs - 1500

Log Name:      Application

Source:        Microsoft-Windows-User Profiles Service

Date:          1/31/2014 3:37:22 PM

Event ID:      1500

Task Category: None

Level:         Error

Keywords:     

User:  abcdomain\adminuser

Computer: abc.xyz.com

Description: Windows cannot log you on because your profile cannot be loaded. Check that you are connected to the network, and that your network is functioning correctly.

Details - Only part of a ReadProcessMemory or WriteProcessMemory request was completed.

Cause - You have installed TFS on the machine and it got 4 log files created under C:\Users\Default\AppData\Roaming\TfsSQMLog\

sqmtfs00.sqm

sqmtfs01.sqm

sqmtfs02.sqm

sqmtfs03.sqm

 All users don't have even READ permission due to that it is failing to create the user profile

 Resolution -

Grant Users group READ permission on the TfsSQMLog folder, located at path "C:\Users\Default\AppData\Roaming\TfsSQMLog\". It seems these logs should have been deleted after TFS installation but due to some installation issue or limited permissions issue logs in C:\Users\Default\AppData\Roaming\TfsSQMLog\ does not get deleted completely.

Additional suggestions:

Check to verify the TFS installation as well

Written by: Deepak Mittal, Support Escalation Engineer

Reviewed by: Romit Gulati and Nitish Napgal(Support Escalation Engineers)

Comments

• Anonymous
  December 09, 2014
  Thanks for this post, I just ran into this issue today.