Microsoft made Hotfix available online
Do you spend lot of time waiting in the Microsoft Phone Support Queue just to request a Hotfix? Forget those old days...yes now you can view and download the Hotfix package directly from Microsoft website and you need not to call Microsoft Support for these. Lets see how:
1) Go to https://support.microsoft.com/ and search for the KB with appropriate KB number.
2) Look into the top most part of the KB details page:
3) Click on View and Request hotfix downloads.
4) Approve the Agreement for Microsoft Services
5) Complete the small web form with appropriate package details, email address and confirmation number.
That’s it…you should have the hotfix download link in a while in your inbox. Let me know how do you feel about this service.