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Resolved: adCenter API Experiencing Intermittent Timeouts

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NOTE: Per Jeff's comment below, these issues are not reported as fixed. Please let us know if you experience issues or have questions. -Chris 

We are currently investigating reports that some users are receiving time out errors when connecting to the adCenter API. We are looking into this as a highest priority, and will post more here when we have more information. We apologize for this inconvenience.

Jeff Dillon, API Support

Comments

  • Anonymous
    May 18, 2009
    <P>I'm receiving the error message "HTTP/1.1 500 Internal Server Error", "The creator of this fault did not specify a Reason" when using GetReportStatus and KeywordPerformanceReportRequest.</P>
  • Anonymous
    May 18, 2009
    I am also receiving the same error "HTTP/1.1 500 Internal Server Error". I was trying to test it with Sandbox,
  • Anonymous
    May 19, 2009
    Is there any update on this issue?
  • Anonymous
    May 19, 2009
    Any progress on getting the intermittent timeouts?  Unfortunately we're still seeing timeouts for our large accounts.  Please keep us posted.  thx
  • Anonymous
    May 20, 2009
    Hi all, we should have an update this morning. I'll post the status here on the blog.Chris
  • Anonymous
    May 20, 2009
    The timeout issue should now be resolved. Apologies for any inconvenience this may have cause. Do let us know if you see any issues.Jeff Dillon, API Support