Unable to play videos from DocAve media Library.
Issue: Unable to play videos from DocAve media Library.
Customer Environment:
· Microsoft SharePoint 2010
· 1 APP/WFE + 1 WFE
· Windows server 2008
· DocAvepoint V5.0
Cause:
SharePoint OOB media web part is not considering DocAve media library as a media assets.
Steps taken to identify the cause:
1. When we click on “From SharePoint” on the web part option and select the DocAve media library as a source, the media web part is not considering that library as a media asset and we are not able to choose the file:
2. If we select “Asset” OOB library we are able to select the video file and the media web part is able to play the file:
Workaround:
The workaround this we need to select “From Address” and provide the video file of the URL:
Hope this helps!
Cheers
Bala