Updated: what to do if other .NET Framework setup troubleshooting steps do not help

Article
03/07/2008

A while back, I posted a set of instructions that can be used to try to resolve .NET Framework installation issues in case other troubleshooting steps listed on my blog, in knowledge base articles or elsewhere do not work. Those steps are out of date now because several new versions of the .NET Framework have been released since then, a new verification tool has been released and there are some other helpful steps that are not listed there. Instead of trying to update those steps in that old post, I decided to write a replacement post that contains the new information.

I have created a .NET Framework troubleshooting guide that contains links to information about various types of .NET Framework installation issues that we've seen over the years. However, the links in that article do not cover all possible errors, and there are likely some scenarios that cannot be resolved by any of the workarounds listed in that article.

If you run into an issue installing or using the .NET Framework or a .NET Framework hotfix or service pack, and the links in the .NET Framework troubleshooting guide do not help, I usually suggest trying the following steps in order to get your system back into a known state and then re-installing the .NET Framework and any hotfixes or service packs that apply to it:

Go to the Add/Remove Programs control panel and attempt to repair the version of the .NET Framework that is causing problems on the systemNote: There are a few versions of the .NET Framework that are installed as OS components, and therefore will not appear in Add/Remove Programs. The .NET Framework 1.0 is an OS component on Windows XP Media Center and Tablet PC Editions. The .NET Framework 1.1 is an OS component on Windows Server 2003. The .NET Framework 2.0 and 3.0 are OS components on Windows Vista and Windows Server 2008. The .NET Framework 2.0, 3.0 and 3.5 are OS components on Windows 7. The .NET Framework 2.0, 3.0, 3.5 and 4.5 are OS components on Windows 8.
If a repair does not help, then try to download and run the .NET Framework Repair Tool to see if it can find and fix any issues with the .NET Framework on your computer.
If the repair tool does not help, then go to the Add/Remove Programs control panel and attempt to uninstall the version of the .NET Framework that is causing problems on the system
If uninstall still fails from Add/Remove Programs, download the .NET Framework cleanup tool and choose to remove the version of the .NET Framework that is causing problems on your system
Download and install the version of the .NET Framework that you cleaned up in step 2 or 3. Here are some download links for various versions of the .NET Framework:.NET Framework 1.0 .NET Framework 1.1 .NET Framework 2.0
.NET Framework 3.0
.NET Framework 3.5 .NET Framework 4 .NET Framework 4.5 .NET Framework 4.5.1 .NET Framework 4.5.2 .NET Framework 4.6 .NET Framework 4.6.1 .NET Framework 4.6.2 .NET Framework 4.7 .NET Framework 4.7.1 .NET Framework 4.7.2
Note - if you are having trouble installing the .NET Framework 2.0, 3.0 or 3.5, I recommend trying to installing the .NET Framework 3.5 SP1 because it will install the .NET Framework 2.0 SP2 and 3.0 SP2 behind the scenes, and these versions contain additional fixes not in the original 2.0, 3.0 or 3.5 releases. Plus, 3.5 SP1 will automatically uninstall any older versions of 2.0, 3.0 or 3.5 that are on your system, so you can save some time by not trying to install a version of the .NET Framework that 3.5 SP1 is going to uninstall during its install process.
(optional) Download and run the .NET Framework verification tool to double-check that the version of the .NET Framework that you installed in step 2 installed correctly
Download and install any service packs or hotfixes for the version of the .NET Framework you just installed by running the setup package directly instead of using Windows Update. Running it directly will allow the service pack or hotfix to display error dialogs (whereas, Windows Update will automatically suppress any error dialogs). Here are some download links for various .NET Framework service packs:.NET Framework 1.0 SP3 .NET Framework 1.1 SP1
.NET Framework 3.5 SP1 family update; there are several versions depending on what OS you are running - Windows XP and Server 2003 x86, Windows XP and Server 2003 x64, Windows Vista and Server 2008 x86, Windows Vista and Server 2008 x64Note - the .NET Framework 2.0 SP1 and SP2 and 3.0 SP1 and SP2 are slipstream replacements for the original versions of 2.0 and 3.0, and the .NET Framework 3.5 SP1 is a slipstream replacement for the original version of 3.5. You do not need to install 2.0 then SP1 and SP2, 3.0 then SP1 and SP2, or 3.5 then SP1 as separate steps like you do for 1.0 and 1.1. Instead you can skip directly to installing 2.0 SP2, 3.0 SP2 and 3.5 SP1.

.NET Framework setup log file locations

If none of the above help, then it can be useful to look at the .NET Framework setup log files for more in-depth troubleshooting. Here are links to information about the log files created by each version of the .NET Framework:

The .NET Framework 1.0 and 1.1 are not listed above because they do not create log files automatically. You need to use steps like the ones listed in this blog post in order to create log files for .NET Framework 1.0 and 1.1 setup.

.NET Framework setup packaging notes that affect uninstalls

The .NET Framework 1.0, 1.1 and 2.0 are all side-by-side versions that can be installed and uninstalled without affecting the others. This means that if you are running into an issue in the .NET Framework 2.0, for example, you do not necessarily need to remove the .NET Framework 1.0 and 1.1 in addition to removing 2.0.

The .NET Framework 3.0 is an add-on that requires the .NET Framework 2.0 to be present as a prerequisite. If you have the .NET Framework 3.0 installed, you will not be allowed to uninstall the .NET Framework 2.0 until you first uninstall the .NET Framework 3.0.

The .NET Framework 3.5 is an add-on that requires the .NET Framework 2.0 SP1 and the .NET Framework 3.0 SP1 to be present as prerequisites. If you have the .NET Framework 3.5 installed, you will not be allowed to uninstall the .NET Framework 3.0 SP1 or 2.0 SP1 until you first uninstall the .NET Framework 3.5. You will also not be allowed to uninstall the .NET Framework 2.0 SP1 until you first uninstall the .NET Framework 3.5 and the .NET Framework 3.0 SP1.

The .NET Framework 3.5 SP1 is an add-on that requires the .NET Framework 2.0 SP2 and the .NET Framework 3.0 SP2 to be present as prerequisites. If you have the .NET Framework 3.5 SP1 installed, you will not be allowed to uninstall the .NET Framework 3.0 SP2 or 2.0 SP2 until you first uninstall the .NET Framework 3.5 SP1. You will also not be allowed to uninstall the .NET Framework 2.0 SP2 until you first uninstall the .NET Framework 3.5 SP1 and the .NET Framework 3.0 SP2.

<update date="4/22/2008"> Added information and a link to the Microsoft .NET Framework 2.0 Registration Correction Tool, which should be used before resorting to trying the cleanup tool for .NET Framework 2.0 issues. </update>

<update date="9/21/2008"> Added a link to download the .NET Framework 3.5 SP1 now that it has shipped. </update>

<update date="9/23/2008"> Updated the link to the .NET Framework 2.0 Registration Correction Tool to point to the official knowledge base article now that it has been published. </update>

<update date="1/25/2009"> Added a link to the standalone .NET Framework 2.0 SP2 installer. </update>

<update date="2/25/2009"> Added links to the .NET Framework 3.5 SP1 family update installers. </update>

<update date="3/23/2009"> Fixed broken link to the .NET Framework cleanup tool. </update>

<update date="3/28/2009"> Fixed broken link to the .NET Framework setup verification tool. </update>

<update date="12/2/2010"> Added download link for .NET Framework 4. </update>

<update date="9/8/2012"> Added download link for .NET Framework 4.5 and fixed broken links to other versions of the .NET Framework. </update>

<update date="1/24/2013"> Added a link to the .NET Framework Repair Tool. <update>

<update date="7/23/2015"> Added download link for .NET Framework 4.6. </update>

<update date="12/18/2015"> Added download link for .NET Framework 4.6.1. </update>

Comments

Anonymous
March 07, 2008
The comment has been removed
Anonymous
March 07, 2008
PingBack from http://blogs.msdn.com/astebner/archive/2005/10/11/479928.aspx
Anonymous
March 10, 2008
Does the cleanup tool work on a 64-bit windows OS??The readme.txt only mentions 32-bits OS..
Anonymous
March 10, 2008
Hi Jkwan - The cleanup tool will work on 64-bit versions of Windows as well. I will fix that note in the readme the next time I post a new build of the cleanup tool on my site.
Anonymous
March 11, 2008
The comment has been removed
Anonymous
April 17, 2008
I have been struggling with a system that refuses to install the .net 2.0 framework. I have tried everything suggested in your blog and more. I have even gone through the registry manually and removed all references to .net 2. I have tried a repair install, and I am stumped. It fails every time with the error:Failed to install assembly 'C:WINDOWSMicrosoft.NETFrameworkv2.0.50727System.Design.dll' because of system error: The system cannot find the path specified.Obviously, the file is there, it's the correct version and size, but for some reason this is the error that gets returned. Any further thoughts?
Anonymous
April 17, 2008
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Anonymous
April 17, 2008
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Anonymous
April 18, 2008
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Anonymous
April 21, 2008
Last week, I started getting a larger than normal volume of emails from customers who ran into problems
Anonymous
June 10, 2008
Hi Aaron:A few days ago my system at home would not read Visual Studio 2005 .sln files. I had not changed anything, except a failed .NET Framework update attempt.I was told that the .sln problem was due to a incomplete Framework installation.That's when the fun began!I tried to repeir it, to install it on top of the existing installation, etc.; no way, of course.Then I discovered this blog (Thanks Aaron!). I've tried about everything, to no avail.Right now, if I run the "Cleanup tool" I consistently get a bluescreen error. I'm running XP SP2. I've tried in Safe Mode, with the same result.Cleanup does "Stopping services", Removing Windows Installer Information", "Removing directories" and... crash! The BSoD mentions STOP 0x00000024, Ntfs.sys. Same values everytime.Any clue? Thanks a lot in advance.
Anonymous
June 10, 2008
Hi Peraita - I'm sorry for the hassles that this issue is causing for you. I haven't ever heard of a case of the cleanup tool resulting in a blue screen crash like this. All it does behind the scenes is attempt to delete files, directories, registry values, stop services and uninstall MSI-based products. I'm not aware of a way that these steps could cause the entire computer to crash. If possible, could you try to gather the log files from the cleanup tool so I can see exactly what it was doing at the time that your system crashed? The logs will be named %temp%cleanup*.txt.Also, what kind of errors were you getting when you tried to repair and/or re-install the .NET Framework 2.0 using the normal install process? It might be best to try to solve that issue instead of the issue with the cleanup tool to get your system back in a good state. The .NET Framework 2.0 creates a set of logs that are useful for troubleshooting - they are listed at http://blogs.msdn.com/astebner/articles/447012.aspx.You can contact me at Aaron.Stebner (at) microsoft (dot) com to send me the above log files and I will try to help you from there as best as I can.
Anonymous
August 29, 2008
.NET Framework Cleanup Tool User's Guide Introduction This .NET Framework cleanup tool is designed to
Anonymous
October 16, 2008
PingBack from http://adallow.wordpress.com/2008/10/17/trouble-installing-net-35-in-some-cases/
Anonymous
January 16, 2009
This is how I fixed the major issues I had with .Net on WinXP SP3 (x86).I have Windows Installer v4.5I rebooted immediately upon any request DotNetFX_Cleanup_Tool -> Remove "All Versions" Install .Net 1 (1.0.3705.0) [CRC32: E349F4E0] Install .Net 1.0 SP 3 (1.0.872.2884) [CRC32: 10CA288D] Install .Net 1.1 (1.1.4322.573) [CRC32: FB4D7E5E] Install .Net 1.1 SP 1 (1.0.871.2738) [CRC32: 50C9E538] Install .Net 2.0 (2.0.50727.42) [CRC32: 7709E3AD] Install .Net 2.0 SP1 (2.1.21022.08) [CRC32: F43F06A5] Install .Net 3.5 SP1 (3.5.30729.01) [CRC32: 288B7694] WebSetup Version Install .Net 3.5 HF (9.0.30729.196) [CRC32: 7AC5AA95] KB958484 Verfied with NETFX_SetupVerifier.exe[01/16/09,15:06:42] Detected operating system: Windows XP (x86)[01/16/09,15:06:42] Install state for .NET Framework 1.0: installed with service pack 3.[01/16/09,15:06:42] Install state for .NET Framework 1.1: installed with service pack 1.[01/16/09,15:06:42] Install state for .NET Framework 2.0: installed with service pack 2.[01/16/09,15:06:42] Install state for .NET Framework 3.0: installed with service pack 2.[01/16/09,15:06:42] Install state for .NET Framework 3.5: installed with service pack 1.
Anonymous
January 16, 2009
Hi D.Hagop - Thanks for posting your experiences. Overall, I recommend using the steps listed at the top of this blog post in the order that I listed them to try to troubleshoot .NET Framework installation issues. The cleanup tool is designed as a last resort tool only, not as a replacement for the normal uninstall process for the versions of the .NET Framework. The steps in this blog post explain how to try the uninstall steps and additional troubleshooting steps before trying the cleanup tool.
Anonymous
January 27, 2009
Hi Aaron,i am struggling with installation of 2.0. i tried all steps multiple times. OS - XP SP-3I used netfx_setupverifier_new.zip 1.1 installation is ok, while 2.0 & 2.1 installation it throws follwing error on log[01/27/09,19:16:11] Process successfully launched. Waiting 300 seconds for it to complete.[01/27/09,19:16:13] ERROR Process 'Netfx20TestApplication.exe' exited with return code -532459699[01/27/09,19:16:13] ERROR Verification failed for product .NET Framework 2.0 SP1any idea how to solve this?Thanks in advance..!
Anonymous
January 27, 2009
Hi Ashishdave - If you've already tried the steps listed above in this blog post and you still see this error, then I'd suggest trying to run the Netfx20TestApplication directly to see if it gives any more useful error messages. You can do that by using the following steps: Download netfx_setupverifier_new.zip from http://astebner.sts.winisp.net/Tools/netfx_setupverifier_new.zip and save it to your computer Extract the file netfx_setupverifier.exe from the .zip file Run netfx_setupverifier.exe /c and choose a path to extract the files to Go to the path you extracted to in step 3 and double-click on the file named Netfx20TestApplication.exe and see if it displays any errors.
Anonymous
January 27, 2009
Hi Aaron, thanks for prompt responseI tried running application as you mentioned,It throws pop-up with title "WindowsApplication11"WindowsApplication1 has encountered a problem and need to close. We are sorry for inconvenience.If you are in middle of something, the information you wre working on might lost.<close button>
Anonymous
January 27, 2009
Hi Ashishdave - That Netfx20TestApplication is a very simple application that is designed to see if the CLR can be loaded and WinForms can be instantiated. If it crashes, there is something fundamentally wrong with the CLR on your system. Does it give you the ability to gather any additional information when it crashes like this (such as a callstack)? Also, do you see any useful information in the event logs on your system when it crashes?For this type of problem where setup reports success but yet the product doesn't work, you may also need to try to contact Microsoft technical support for more in-depth troubleshooting and debugging assistance. You can find contact information for them at http://support.microsoft.com.
Anonymous
February 04, 2009
PingBack from http://ablogontech.wordpress.com/2009/02/04/error-1304-installing-sql-support-files/
Anonymous
March 09, 2009
PingBack from http://forum.team-mediaportal.com/untested-mediaportal-tv-server-1-0-svn-builds-268/mediaportal-svn-snapshot-03-07-2009-01-58h-revision-21864-rar-56026/index9.html#post389466
Anonymous
March 10, 2009
PingBack from http://forum.team-mediaportal.com/untested-mediaportal-tv-server-1-0-svn-builds-268/mediaportal-svn-snapshot-03-07-2009-01-58h-revision-21864-rar-56026/index11.html#post389782
Anonymous
March 23, 2009
Dear Aaron,you're speaking here about "the version that is causing you problems"... in all your steps.But what about that, I'm installing 3.5 Family update, and it complains that it cannot uninstall "Product: Microsoft .NET Framework 2.0 Service Pack 2 -- Error 1714.The older version of Microsoft .NET Framework 2.0 Service Pack 2 cannot be removed. Contact your technical support group. System Error 1612.".There's no .NET 2.0 SP2 on my system... There's only 2.0 SP1, a 3.0 Hotfix KB932471, and 3.0 SP1.
Anonymous
March 23, 2009
Hi Mantvydas - That error message is a bit misleading, and I apologize for that. In this case, the "older version" of the .NET Framework 2.0 SP2 could be either the original version of the .NET Framework 2.0 or the .NET Framework 2.0 SP1.Can you try uninstalling 3.0 SP1 and then 2.0 SP1 from Add/Remove Programs on your system and see if that helps fix this issue? If those uninstalls also fail, then please proceed with trying the cleanup tool described in step 4 of this blog post.
Anonymous
June 17, 2009
Joven…, tú que estas entre los 15 y 55 años … y la instalación del
Anonymous
June 18, 2009
Joven…, tú que estas entre los 15 y 55 años … y la instalación del
Anonymous
June 22, 2009
PingBack from http://www.snakebytez.com/2009/06/23/automated-cleanup-tool-to-remove-the-net-framework-1-0-1-1-2-0-3-0-and-3-5/
Anonymous
August 25, 2009
I am running Windows XP SP3. I have tried soooo many times to get a working version of .Net Framework 2.0 installed. The same failure on .Net Framework 3.0 and 3.5 occur as noted below. I have stopped all of my non-windows services via msconfig and ran the install - to no avail. Help?[08/25/09,13:01:04] Beginning of new SetupVerifier error logging session[08/25/09,13:01:04] Activity log file location: C:DOCUME~1cosLOCALS~1Tempsetupverifier_main_08-25-09_13.01.04.txt[08/25/09,13:01:04] Error log file location: C:DOCUME~1cosLOCALS~1Tempsetupverifier_errors_08-25-09_13.01.04.txt[08/25/09,13:01:04] Build created on July 17, 2009[08/25/09,13:01:04] Detected operating system: Windows XP (x86)[08/25/09,13:01:15] Process 'Netfx20TestApplication.exe' exited with return code -1[08/25/09,13:01:15] Verification failed for product .NET Framework 2.0[08/25/09,13:01:18] SetupVerifier exiting with return value 100
Anonymous
August 25, 2009
Hi Jcmesina1 - The error in your log is showing that a small test application that uses the .NET Framework is not able to run correctly. That means that there is something wrong with the .NET Framework 2.0 on your system. If you haven't already, I'd suggest trying the steps listed at the top of this blog post to manually remove all versions of the .NET Framework from your system. Then, try to install the .NET Framework 3.5 SP1 from http://www.microsoft.com/downloads/details.aspx?familyid=AB99342F-5D1A-413D-8319-81DA479AB0D7 (it will install 2.0 SP2 and 3.0 SP2 for you behind the scenes).
Anonymous
December 12, 2009
Aaron,What about the language packs? Is is possible to cleanup them too?
Anonymous
December 13, 2009
Hi George J. Capnias - So far, I haven't added support for the language packs because I haven't run into any scenarios where the language packs got into a state where they required manual removal. Are you seeing problems where the normal uninstall of the language packs does not work on your system? If so, can you please provide more details about what kind of error(s) you are seeing?
Anonymous
December 17, 2009
The comment has been removed
Anonymous
December 18, 2009
Hi Patelpankil - I'm sorry for the hassles that this issue is causing for you. Can you please use the tool described at http://blogs.msdn.com/astebner/archive/2007/11/21/6458047.aspx to gather your .NET Framework setup log files, then upload the resulting file named vslogs.cab to a file server (such as http://skydrive.live.com), then reply back here with a link that I can use to download the logs so I can look into this further?
Anonymous
May 13, 2010
Hi Aaron,After the McAfee incident 3 weeks ago, I was obliged to install my PC from scratch, starting with the installation of Windows XP (including about 200 Microsoft updates; among these SP3). Most automatic updates were installed smoothly, but the installation of the .NET Framework ended with a Windows Update errorcode '0x643' during the installation of KB951847 (Microsoft .NET Framework 3.5 Service Pack 1 en .NET Framework 3.5 Family Update x86 for .NET-versions 2.0 to 3.5).I have tried to solve this problem by following ID 923100 (Manually remove NET Framework , run msicuu2 and manually reinstall .NET Framework). The installation of .NET Framework 1.1 + the Dutch Language Pack went smoothly.I used the .NET Framework verification tool to double-check that the version of the .NET Framework that I installed, was installed correctly. Next I tried to install of .NET Framework 2.0.But the installation of .NET Framework 2.0 failed due to the following error:“error 25015:. The installation of assembly C:WindowsMicrosoft.NetFrameworkv2.0.50727Microsoft.Visual.Basic.Compatibility.dllfailed due to system error 0x80131107”.I have spent over 2 days now trying to install .NET Framework, and I don’t know what to do next, so I am rather desparate. I am not a programmer and this matter is highly complicated and very confusing to me.Please help me!Many thanks in advance.
Anonymous
May 13, 2010
Hi Harry46 - The 0x80131107 error usually means there are mismatching files and/or registry keys for the .NET Framework present on your computer. What I usually suggest to solve this type of error is to use the steps listed in this blog post to manually remove all versions of the .NET Framework with the cleanup tool and then re-install the .NET Framework 3.5 SP1 (which will also install the .NET Framework 2.0 SP2 and 3.0 SP2 for you behind the scenes). Can you please give that a try and see if it helps solve this error?
Anonymous
May 14, 2010
Hi Aaron,It worked so well!!Many thanks, you made my day!
Anonymous
June 10, 2010
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Anonymous
June 12, 2010
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Anonymous
June 17, 2010
THANK YOU, THANKYOU, THANK YOUU!!!!!
Anonymous
July 02, 2010
The comment has been removed
Anonymous
July 07, 2010
I ran your cleanup tool to remove all my .NET Framework products. Add or Remove Programs still shows that .NET Framework 3.5 SP1 still remains along with 1 update and 2 Hotfixes. The entry itself had no Size amount beside where the update and Hotfixes do. When I try to remove the Hotfix KB963707 and update KB958484 I get message "This action is only valid for products that are currently installed." When view Hotfix KB953595 I am referred to link support.microsoft.com/.../953595 where it tells me:"The Visual Basic compiler (Vbc.exe) may use 100 percent of the CPU resources when you build a .NET Framework 3.5-based application that has many assemblies and references."It tells me: To resolve this problem immediately, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft Web site: support.microsoft.com/contactusBut I have all ready uninstalled the product with you cleanup tool. Should I reinstall 3.5 SP1 or go to 4.0 ?
Anonymous
July 07, 2010
Hi Ken - The cleanup tool is not a substitute for the standard uninstall process, and in particular, it does not remove the registry keys that cause .NET Framework 3.5 hotfixes to be listed in the Add/Remove Programs control panel. However, those hotfixes are not actually installed anymore after you run the cleanup tool. What I’d suggest doing in this case is re-installing the .NET Framework 3.5 SP1 (and optionally, you can install the .NET Framework 4 if you have any programs that need it).If you want to, you can also manually use regedit.exe remove the registry keys for those .NET Framework 3.5 SP1 hotfixes. They will be located under HKEY_LOCAL_MACHINESoftwareMicrosoftWindowsCurrentVersionUninstall. You should be able to find the exact keys by searching for the hotfix KB numbers under there.
Anonymous
July 07, 2010
Many thanks! You saved me HOURS of frustration!!
Anonymous
August 15, 2010
EventType : visualstudio8setup P1 : 14001 P2 : 3.5.21022.08_orcas_x86_net P3 : mc P4 : inst P5 : f P6 : ca_installassemblydef.3643236f_fc70_11d3_a536 P7 : - P8 : 1603P9 : - P10 : gencomp760_{12cd THIS PROBLUM OCCURED WHEN I M TRIYING TO INSTALL FRAMEWORKS 3.5I UNINSTALL MY ALL OLD FRAMEWORKS FROM MY LAPTOP AND THEN TRY TO INSTALL IT BUT NO LUCK.PLZZZ HELP ME OUT.THX
Anonymous
August 16, 2010
Hi Ricky1982 - If you haven't yet, I'd suggest using the steps above in this blog post to fully remove the .NET Framework versions that you have installed, then try to install the .NET Framework 3.5 SP1 (which will also install the .NET Framework 2.0 SP2 and 3.0 SP2 for you behind the scenes). After that, please try again to install VS 2008 and hopefully it will install correctly for you.
Anonymous
August 20, 2010
Why is it that they never address the problem with Framework 4?!
Anonymous
August 20, 2010
Hi Sharmari - Which specific problem(s) are you referring to? There have been a ton of robustness and reliability improvements in the installer for the .NET Framework 4. You can see additional details about some of the changes at blogs.msdn.com/.../the-net-framework-4-installer-improvements.aspx.
Anonymous
August 21, 2010
I have MS XP Pro V2002 SP3I am having trouble with updates.I have .NET Framework 3.5 SP1 installed. But 'KB983583' could not be installed. Error code 1603 is one of the updates that won't install. What can I do and where do I start first?
Anonymous
August 21, 2010
Hi Madw - Can you please use the tool described at blogs.msdn.com/.../6458047.aspx to gather all of your .NET Framework setup log files, then upload the file %temp%vslogs.cab that this tool will create to a file server (such as http://skydrive.live.com), then reply back here and provide a link that I can use to download your log files and take a further look?
Anonymous
August 22, 2010
I hope this is what you need:cid-1aa058412caa2c85.office.live.com/.../.DocumentsThis is all new territory for me, Skydrive, Blog, etc. So I'm not too quick on some of this stuff...Thanks!
Anonymous
August 23, 2010
Hi Madw - I am not able to access your Skydrive share because it says it is only available to friends. Can you please try changing the permissions so it is available to the public, and I'll try again to download your log files afterwards.
Anonymous
August 23, 2010
Done. Sorry. cid-1aa058412caa2c85.office.live.com/.../.Documents
Anonymous
August 23, 2010
Hi Madw - No problem! I had a similar problem the first time I posted something on Skydrive too.The log you posted shows that the KB983583 hotfix for the .NET Framework 2.0 SP2 is failing with the following error:DEBUG: Error 2721: Custom action CA_ScheduleUpdateAssemblyRB.3643236F_FC70_11D3_A536_0090278A1BB8 not found in Binary table streamMSI (s) (D4:B8) [18:36:52:375]: Product: Microsoft .NET Framework 2.0 Service Pack 2 -- The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2721. The arguments are: CA_ScheduleUpdateAssemblyRB.3643236F_FC70_11D3_A536_0090278A1BB8, ,I'm not entirely sure what would cause this type of error though. It might help to try to download and install this update directly instead of letting Windows Update download it for you. If that doesn't work, then it might also help to try to use the steps above in this blog post to fully remove the .NET Framework from your computer, then re-install the .NET Framework 3.5 SP1, then try again to install this update.Hopefully one of these will help.
Anonymous
August 23, 2010
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Anonymous
August 24, 2010
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Anonymous
August 24, 2010
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Anonymous
August 24, 2010
One question before I dig in and cleanup - I access the “problem” computer, at times, from home using LogMeIn. I assume that when I use the cleanup tool and then re-install the .NET Framework, etc – all that should be done in person as opposed to remote control – correct? I guess I am thinking that while performing all this, no other programs should be running in the back ground? I eagerly await your answer. Thanks for all your time. I’ll keep you posted.
Anonymous
August 24, 2010
Hi Madw - I'm not familiar with the LogMeIn program. Is this similar to remote desktop? If so, it would probably be safe to run the cleanup tool from that program. If not, then it would probably be safest to run it in person or via a true remote desktop connection.The cleanup tool will prompt you to reboot after it completes if there are files in use that it needs to remove. You shouldn't have to worry about processes running in the background while using that tool.
Anonymous
August 24, 2010
Thanks. Yeah, LogMeIn is a remote access and desktop control program. Just to be safe I'll attempt everything at the store - Wednesday. Hopefully this time tomorrow I'll have good news.
Anonymous
August 25, 2010
It worked! It took 4.5 hrs...... But it worked using LogMeIn remote desktop. Just before I started to work on it, I got an email answer from MS support. The directions they gave me were similar to yours – just spelled out with a little more detail (your directions were all that was needed). Everything went fine until I did the first update. So I tried again and it installed with no trouble. I believe the computer had to reboot 3 times during the course of uninstalling with the cleanup tool, reinstalling and updates. Afterwards I defragged and ran disk cleanup. Since all updates have gone thru I turned the auto update back on. (I turned it off because I was sick of it trying to update when I knew full well most would not install.) Dag, what a relief – the hours and days spent trying to get this fixed – I have my life back..... I think I’ll go outside tomorrow and see what the outdoors look like in person. I’d shake your hand if I could. Do me a favor and pat yourself on the back. My store thanks you and I Thank you! Mary
Anonymous
August 25, 2010
Hi Madw - I'm really glad to hear that things are working for you now, but I'm very sorry for all of the hassles and lost time that this .NET Framework issue caused for you. Please don't hesitate to contact me again if you run into any additional issues in the future.
Anonymous
November 13, 2010
This is GARBAGE.If Microsoft have damaged my PC by installing a program that trips itself up time and time again, we need a single EXE that cures it. Whoa... What if there was s system that automatically downloaded the update and fixed it that way... neat idea.I cannot spend my time piddling about UNINSTALLING programs, I am not meant to be an IT Engineer.One of my 3 PC's is affected, the others I update manually. Maybe a lesson there.This is typical of Microsoft. "We have made a Boo Boo, now here are the 101 things to try to fix it yourself... We are not responsible, No-one else has complained, Nothing to do with us."You are meant to know all the answers, DEAL WITH IT and stop telling me to uninstall, reinstall, go here, run this, and reboot.I am SO angry with you.Next time your TV breaks down, simply remove IC22, a surface mounted part with 98 legs using desoldering tool, ZX4599-01 and diagnose using FIT 2366.. Sounds stupid when I know what to do doesn't it?Grrrr.
Anonymous
November 18, 2010
The comment has been removed
Anonymous
November 18, 2010
Hi SkipD - It might help to try to install the .NET Framework 3.5 SP1 instead of the original version of the .NET Framework 2.0. 3.5 SP1 will install the .NET Framework 2.0 SP2 and 3.0 SP2 behind the scenes, and it contains some setup bug fixes that might help in this type of scenario.Also, since you're getting an access denied error, it might help to try to use steps like the ones listed at blogs.msdn.com/.../solving-setup-errors-by-using-the-subinacl-tool-to-repair-file-and-registry-permissions.aspx to update the file and registry permissions on your computer.
Anonymous
December 10, 2010
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Anonymous
December 12, 2010
Hi xchris5442x - I'm sorry for the hassles that this issue is causing for you. Can you please use the tool described at blogs.msdn.com/.../6458047.aspx to gather all of your .NET Framework setup log files, then post the file named %temp%vslogs.cab that this tool will create to a file server (such as http://skydrive.live.com), then reply back here and post a link that I can use to download your log files and take a further look?
Anonymous
December 13, 2010
cid-bc7cc5af095fe82c.office.live.com/.../vslogs.cab
Anonymous
December 13, 2010
Hi xchris5442x - The errors in your log file show that there is a problem downloading some of the setup payload. I'd suggest trying to download and install from the full install package at download.microsoft.com/.../dotnetfx35.exe instead of using the web download package and see if that helps solve this error.
Anonymous
December 13, 2010
HeyI posted this over the MS forums but no replies so far! :( I had a 3.5 .NET framework installed on Win7 x64 and Windows update tried for days to upgrade me to 4.0 but failed on each reboot/shutdown. So i decided to uninstall 3.5 but it failed with "Generic Trust Failure". I tried disabling antivirus, and still couldn't reinstall or uninstall. I ended up using this tool, but I still can't install a fresh 4.0. I've tried running the standalone under admin priviledges but doesn't work. Any suggestions? Thanks
Anonymous
December 13, 2010
Hi Harry - I'm sorry for the hassles that this issue is causing for you. Can you please use the tool described at blogs.msdn.com/.../6458047.aspx to gather all of your .NET Framework setup log files, post the file named %temp%vslogs.cab that this tool will create to a file server (such as http://skydrive.live.com), and then reply back here with a link that I can use to download your log files and take a further look?Also, what exact steps did you use to try to uninstall the .NET Framework 3.5? This version of the .NET Framework is installed as a part of the OS on Windows 7, and it is only possible to show/hide it by using the Windows Features control panel (optionalfeatures.exe). Is that what you tried to do in this scenario when you got that Generic Trust Failure error?
Anonymous
December 13, 2010
The comment has been removed
Anonymous
December 13, 2010
Hi xchris5442x - Would it be possible for you to upload a new set of log files so I can see if you're getting a different error message with this installation attempt?
Anonymous
December 14, 2010
cid-bc7cc5af095fe82c.office.live.com/.../vslogs.cab
Anonymous
December 14, 2010
Hi xchris5442x - Unfortunately, these logs contain the same errors as before. Here is what I see in your log files:[12/11/10,22:09:09] Windows Installer Patch Registration Fix for .NET Framework 3.5 (x86): ERRORLOG EVENT : CGenericComponent::Install() expects the setup file for Windows Installer Patch Registration Fix for .NET Framework 3.5 (x86) but fails to get it...[12/11/10,22:20:56] Microsoft .NET Framework 3.5 'package': ERRORLOG EVENT : Error - file does not exist: c:temp2.dotnetfx35x86netfx35_x86.exeI'm not sure why you're getting this type of error when you use the full install package - it should never be missing any of the files. From the log entries, I'm guessing that you have a non-default temp directory named c:temp2 (instead of something like c:usersyourusernameAppDataLocalTemp). It is possible that this is causing problems, but I'm not sure. Could you please try the following steps and see if they help? Download the .NET Framework installer from download.microsoft.com/.../dotnetfx35.exe and save it to your hard drive. Run dotnetfx35.exe /x and extract the contents to a folder on your hard drive. Go to the folder you extracted to in step 2, and run setup.exe from there.
Anonymous
December 14, 2010
Followed all steps, but I do not see in the extracted folder location, a setup.exe file. The only file I see with an .exe is dotNetFx35setup.exe which gives me an error when I run it the same way the other error appeared.
Anonymous
December 15, 2010
Hi xchris5442x - I'm sorry about that. I forgot that there is another setup executable inside of the full install package. Can you please also try to run dotnetfx35setup.exe /x and extract that to the same folder that you extracted dotnetfx35.exe to, then run the setup.exe that is inside of the dotnetfx35setup.exe package to see if that helps?
Anonymous
December 15, 2010
The comment has been removed
Anonymous
December 15, 2010
cid-bc7cc5af095fe82c.office.live.com/.../vslogs3.cab
Anonymous
December 15, 2010
Hi xchris5442x - I'm not sure what is causing this behavior. It is possible that the directory structure for your extracted copy of setup is not exactly right. Could you please upload a text file with a full directory list from the folder you extracted and created for those 2 installers so I can take a quick look?
Anonymous
December 15, 2010
no problem. here it iscid-bc7cc5af095fe82c.office.live.com/.../list.txt
Anonymous
December 16, 2010
The comment has been removed
Anonymous
December 18, 2010
The comment has been removed
Anonymous
December 18, 2010
Hi xchris5442x - Some of the log files you sent me showed that you have the .NET Framework 2.0 SP2 and 3.0 SP2 installed. From the blog post at blogs.msdn.com/.../8803442.aspx, these are KB948610 and KB948609. I think it would still be worth trying to uninstall those and then re-run .NET Framework 3.5 SP1 setup to see if that helps at all.
Anonymous
March 18, 2011
Hi there.I am having the same problem as bdemartino insocial.msdn.microsoft.com/.../c59fcdf6-607d-42e9-a118-149da2365b6fin that "Windows would not boot after installing SP1, so I did a restore".Now I also have the 'sorttbls.nlp' issue (I get the error on starting Windows), and cannot run AMD Catalyst Control Center, or Windows Media Center.I am unable to install Windows 7 SP1, and installing update KB947821 has had no success.Following advice from your post, I unselected & selected the checkbox of Microsoft .NET Framework 3.5.1 as advised. I then re-installed AMD CCC.Using blogs.msdn.com/.../how-to-repair-the-net-framework-2-0-and-3-0-on-windows-vista.aspx, I ran sfc /scannow in the cmd prompt. It found and corrected errors. But did not fix my issues.I then ran .NET Framework cleanup tool from blogs.msdn.com/.../8904493.aspx.Again to success.Is my only option left to reinstall Windows 7?Thanks in advance.
Anonymous
March 19, 2011
Hi Dawido_B - Can you please try to run the .NET Framework setup verification tool and see if it reports any errors for the .NET Framework 3.5? You can find this tool at blogs.msdn.com/.../8999004.aspx. If it does report errors, please upload the log file from the tool to a file server (such as http://skydrive.live.com) then reply back here and post a link that I can use to download the log file and take a further look.
Anonymous
May 21, 2011
Just installing .NET Framework 1.1 SP1 (above) fixed the KB2416447 installation problem for me.1.) I downloaded www.microsoft.com/.../details.aspx2.) I ran it3.) I went to windows update again, and successfully installed Security Update for Microsoft .NET Framework 1.1 SP1 on Windows XP, Windows Vista, and Windows Server 2008 x86 (KB2416447)
Anonymous
May 23, 2011
Hi, Aaron --My XP Professional SP3 computer runs flawlessly -- except that it will not accept any version of .NET later than 1.1. I have tried all of your suggestions without success. Most recently, I again ran the .NET Framework Cleanup Tool, then attempted to install .NET 3.5 SP1 using the downloaded installer file, dotnetfx35setup.exe. As it did before, the installation failed during its .NET 2a phase, leaving a number of log files in the TEMP directory.Along with another file, system_info.txt, I have zipped up all of the files left behind during the failed installation and uploaded them to my Windows Live Public directory. You can download it here:cid-f4b8a62c8895ac18.office.live.com/.../TEMP.zipPlease take a look at this and, if possible, tell me what I need to do to correct the problem. Since the computer has no other problems aside from its inability to accept .NET Framework installations, I would be very reluctant to re-install Windows, or even to run a repair installation, if any measures short of those would work.Thanks in advance.
Anonymous
May 24, 2011
Hi Magoldberg - I'm sorry for the hassle that this issue is causing for you. This is the error that I see in your setup log files that is causing the failure:Error 25007.Error occurred while initializing fusion. Setup could not load fusion with LoadLibraryShim(). Error: 0x80131700What I suggest doing for this error code is to use the steps and the cleanup tool listed above in this blog post to fully remove all versions of the .NET Framework from your computer, then re-install them in the following order:.NET Framework 3.5 SP1.NET Framework 1.0 (optionally if you need it).NET Framework 1.1 (optionally if you need it).NET Framework 4
Anonymous
May 25, 2011
Unfortunately, those are the steps I have already tried -- several times -- which resulted in the above "initializing fusion" error message. As I mentioned, the failure always occurs in the same place -- the .NET 2a installation phase -- regardless of what I do. What else can I try to get past this bottleneck?
Anonymous
May 25, 2011
Hi Magoldberg - Just to confirm, have you tried running the cleanup tool in addition to trying the normal uninstall steps? Also, did you use the cleanup tool to remove all versions of the .NET Frameworm from your computer?If so, I'd suggest also trying to reboot after running the cleanup tool in case there are any files in use by other processes that it wasn't able to remove.If neither of the above help, then I'm not sure what else to suggest. You may want to try to contact the Microsoft technical support team to see if they can provide more in-depth troubleshooting assistance. You can find contact information for them at http://support.microsoft.com.
Anonymous
May 25, 2011
Yes, indeed! "The normal uninstall steps" included only the .NET 1.1 uninstaller, though, since no subsequent versions of .NET are installed.I have rebooted after running the cleanup tool, too, but it has not helped.
Anonymous
May 25, 2011
Hi Magoldberg - I'm sorry, but I don't know what else to suggest other than to contact Microsoft technical support at this point. I'm very sorry that I haven't been able to be more helpful in this scenario.
Anonymous
May 25, 2011
Well, thanks for trying, anyway.
Anonymous
June 08, 2011
How do I remove .Net Framework 1.1 SP1 from Server 2003? I want to just be left with 1.1 without the SP1.Thank you
Anonymous
June 09, 2011
The comment has been removed
Anonymous
September 21, 2011
Thanks! You have solved my problem .NET Framework 1.1 on Windows XP.
Anonymous
October 28, 2011
Should I install the 3.5 sp1 full package or the regular? Not sure of the difference. Thanks
Anonymous
October 28, 2011
The comment has been removed
Anonymous
November 10, 2011
A big thank you for your blog on how to reinstall .net Framework 1.1 with SP1, so I could finally install security update KB2572067. You saved the day!
Anonymous
January 23, 2012
Thank you. I have fought with 2 different Windows 2003 servers & .net issues. These instructions were great, spot on.
Anonymous
February 02, 2012
I have a problem with .NET Framework 1.1. Windows update keeps trying to automatically install an update to it every day, but it always fails. It also fails when I try to install the update manually. Microsoft Fixit failed to resolve the problem also. When I "search for solutions to this problem" I am told no solutions are found. I tried all the steps i could find on the MS support site for .NET Framework 1.1 update problems, to no avail, up tko the point where I was advised to use the Cleanup Tool. The instructions for that tool told me to read your blog before using it. I followed the instructions in your blog to uninstall .NET Framework 1.1 using Control Panel instead of the cleanup tool, and it uninstalled successfully. However, when I tried to download and reinstall it, I was told that it was not compatible with the IIS used on my platform (Vista Ultimate 64-bit). It offers the option to install anyway. Should I proceed? Do I really need .NET Framework 1.1 in the first place (I also have 3.5 and 4 installed)?
Anonymous
February 03, 2012
Hi Jiyu-san - In most cases, if you have the .NET Framework 3.5 installed, you will not need the .NET Framework 1.1. I wrote more about this topic at blogs.msdn.com/.../9557946.aspx, so I'd suggest taking a look at that blog post for help deciding whether or not to re-install the .NET Framework 1.1 on your computer.
Anonymous
February 04, 2012
Thanks, Aaron. In that case, I won't bother to continue trying to reinstall 1.1 unless some of my other software turns out to need it. What I don't understand is how it can be incompatible with my IIS (whatever that is) if it was already installed once before without problems. I'm assuming it came preinstalled by my desktop manufacturer (HP), as I don't recall ever installing it, of course it could have been installed in the background as part of some other software installation. If it turns out that I DO need it, can I ignore the "incompatibility" message and reinstall anyway? Do you think using the cleaner tool might remove some remnant of 1.1 that the uninstall routine left behind, and that this remnant might be the source of the "incompatibility" message?
Anonymous
February 04, 2012
Thanks, Aaron. In that case, I won't bother to continue trying to reinstall 1.1 unless some of my other software turns out to need it. What I don't understand is how it can be incompatible with my IIS (whatever that is) if it was already installed once before without problems. I'm assuming it came preinstalled by my desktop manufacturer (HP), as I don't recall ever installing it, of course it could have been installed in the background as part of some other software installation. If it turns out that I DO need it, can I ignore the "incompatibility" message and reinstall anyway? Do you think using the cleaner tool might remove some remnant of 1.1 that the uninstall routine left behind, and that this remnant might be the source of the "incompatibility" message?
Anonymous
February 04, 2012
Hi Jiyu-san - I am guessing that the .NET Framework 1.1 was preinstalled by your computer manufacturer and that is why you didn't see that incompatibility message in the past. I think it is safe to ignore that warning if you end up needing to re-install the .NET Framework 1.1 later on. In the worst case, if you are using your computer as an IIS server, you can use one of the control panels to update your IIS settings afterwards if needed.I don't think the incompatibility message is caused by anything being left behind from the .NET Framework 1.1 uninstall, so I don't think it would help at all to run the cleanup tool in this scenario.
Anonymous
February 05, 2012
It looks like I do need to reinstall 1.1, as the virtual printer for Adobe Acrobat 8.0 (to "print" a document to an Acrobat pdf file) no longer works. It's the only that's changed since I last "printed' to pdf. I don't know what the IIS function in my desktop is, or how 1.1 affects it, but I'll try reinstalling and ignore the warning. Thanks again.
Anonymous
February 05, 2012
It looks like I do need to reinstall 1.1, as the virtual printer for Adobe Acrobat 8.0 (to "print" a document to an Acrobat pdf file) no longer works. It's the only that's changed since I last "printed' to pdf. I don't know what the IIS function in my desktop is, or how 1.1 affects it, but I'll try reinstalling and ignore the warning. Thanks again.
Anonymous
February 06, 2012
Hi Jiyu-san - If you are not using your computer as an IIS web server, then there is likely not going to be any effect if you ignore that warning and install the .NET Framework 1.1 on your computer.
Anonymous
February 08, 2012
I'm just writing to thank you for putting together the most complete set of information to resolve my .NET Framework problems that I was able to find anywhere online over the course of 2 days.It could be that it is your "job" to do this but it also could be that it is a labor of love for you. In either case, what sounded potentially intimidating was accomplished by reviewing your posts and following the steps. Thanks again!
Anonymous
February 11, 2012
I don't even know what an IIS server is - this is just my home desktop PC (which I do access from other devices over my home network). I'll try reinstalling .Net Framework 1.1 and let you know if I have further problems. Thanks!
Anonymous
February 12, 2012
Well, I had no problem reinstalling .Net Framework 1.1, but now I'm back to the original problem - Windows Update wants to install an update (in this case SP1) to .Net Framework 1.1 every time I turn the computer on or off. The update always fails, regardless of whether I allow it to proceed by itself or try to do it manually on the Microsoft Update site. The only way I got rid of the update attempts was by uninstalling .Net Framework 1.1, but it appears I need 1.1 for some of my other software to function. So now what do I do?
Anonymous
February 12, 2012
Hi Jiyu-san - I'd suggest trying to download and install the .NET Framework 1.1 SP1 yourself instead of letting Windows Update try to install it for you. The download link is at www.microsoft.com/.../details.aspx.If that fails too, please use the steps listed at blogs.msdn.com/.../help-me-help-you-if-you-have-setup-bugs.aspx to gather a verbose log file from the failing install and upload it to a file share (like http://skydrive.live.com) and send me a link so I can take a look.
Anonymous
March 03, 2012
Hi Aaron Stebner,The name is Martin Rasch:Thanks for creating your blog site for the tools and information :)Question: Martin's Trouble Shooting Blog Migrating IIS Forums Community:Currently MSDN Technet Forums BlogNeed help with: "How to Forums have a Blog while at MSDN Forums" Using Skydrive for Files and help for the Posts and ThreadsLater to be part of Martin's Blog on the Web ?Thanks for your time and help. Your busy Family and Work answering questions :D.Martin
Anonymous
March 12, 2012
Having Framework 4.0 issues how do I show you my verification logs?
Anonymous
March 15, 2012
Hi Ray - Can you please use the tool described at blogs.msdn.com/.../6458047.aspx to collect all of your setup log files, post the file named %temp%vslogs.cab that this tool will create to a file server (such as http://skydrive.live.com), and then reply back here and provide a link that I can use to download your log files and take a closer look?
Anonymous
March 28, 2012
Hello Aaron. Thanks for your excellent BLOG. Using the verification tool, I checked .NET Framework 2.0, 3.5 and 4.0. To my surprise, ALL of them fail with errors even after uninstall/reinstall (details below):======================================================================[03/25/12,08:18:22] Beginning of new SetupVerifier error logging session[03/25/12,08:18:22] Activity log file location: C:UsersMikeAppDataLocalTempsetupverifier_main_03-25-12_08.18.22.txt[03/25/12,08:18:22] Error log file location: C:UsersMikeAppDataLocalTempsetupverifier_errors_03-25-12_08.18.22.txt[03/25/12,08:18:22] Build created on December 29, 2011[03/25/12,08:18:22] Detected operating system: Windows 7 (x64)[03/25/12,09:12:00] ERROR Process 'Netfx20TestApplication.exe' exited with return code -1073741701[03/25/12,09:12:00] ERROR Verification failed for product .NET Framework 2.0 SP2[03/25/12,09:12:20] ERROR Process 'Netfx20TestApplication.exe' exited with return code -1073741701[03/25/12,09:12:20] ERROR Verification failed for product .NET Framework 3.5 SP1[03/25/12,09:12:27] WARNING File C:WindowsMicrosoft.NETFrameworksbscmp20_mscorlib.dll is not installed on the system[03/25/12,09:12:30] WARNING File C:WindowsMicrosoft.NETFrameworkv4.0.30319WPFwpftxt_v0400.dll is not installed on the system[03/25/12,09:12:34] WARNING File C:WindowsMicrosoft.NETFramework64v4.0.30319WPFWPFFontCache_v0400.exe is not installed on the system[03/25/12,09:12:34] WARNING File C:WindowsMicrosoft.NETFramework64v4.0.30319WPFwpftxt_v0400.dll is not installed on the system[03/25/12,09:12:43] ERROR Process 'Netfx40TestApplication.exe' exited with return code -1073741701[03/25/12,09:12:43] ERROR Verification failed for product .NET Framework 4 Full======================================================================The log above is from AFTER I took the following troubleshooting actions: (1) Uninstall/reinstalled .NET Framework 4 Full (both manually and using .NET Framework cleanup tool) (2) Turned .NET Framework 3.5.1 Windows feature off/reboot/on again. (3) Ran sfc which returned the following:
```
C:Windowssystem32&gt;sfc /scannow...Windows Resource Protection found corrupt files and successfully repairedthem. Details are included in the CBS.Log windirLogsCBSCBS.log.
```
I started down this road (checking .NET) because TurboTax 2011 install repeatedly fails with error 3010 and says "If you keep getting Error 3010 despite multiple restarts, try fixing your .NET Framework". Any suggestions before I have to expose my system to the tender mercies of TurboTax support?P.S. This is my second attempt to post. After several days the first post still hasn't appeared...
Anonymous
March 29, 2012
Hi M.Glenn - Can you please zip all of your verification log files, upload the zip file to a file server (such as http://skydrive.live.com), and then reply back here and post a link I can use to download your log files and take a closer look?Also, can you please use the tool described at blogs.msdn.com/.../6458047.aspx to collect all of your .NET Framework setup log files, upload the file named %temp%vslogs.cab that this tool will create to a file server (such as http://skydrive.live.com), and then reply back here and include a link to vslogs.cab as well?
Anonymous
April 12, 2012
Thank you x100000000 - you have solved a .Net 1.1 problem that has been bugging me for about 2 years :-)
Anonymous
April 13, 2012
Finally found right answer to my problem. Even solved my VS2010 installation problem.Thanks
Anonymous
May 11, 2012
I'm still working on my problem but I just wanted to post a big THANK YOU for this invaluable info. Blogs like this are what makes the internet great.
Anonymous
May 22, 2012
Hello Aaron.I understand how busy you are, and yet I ask for your help. Your computer has Media Center Edition 2002 SP 3. The system has a built-Net Framework 1.0: 1 SP 1, SP 2 1, 1, SP 3.5 days, I can not install. Net Framework 3.0. During this time I read a lot of sites but found no clue to the solution to my problem. Tried to offer cleaning nstructions "platform. NET Framework 3.0: Known problems with the installation." Nothing has changed. Not installed updates from Microsoft Update. All the time error.By logging logs, I realized that it is necessary to remove Windows Workflow Foundation 3.0.0.0 (support.microsoft.com/.../937213). I deleted this registry keeping up the registry before deleting.However, Net Framework 2; 2SP1; 2SP2 installed without problems.I would reinstall the OS, so as not to suffer from this problem, but I have not read the boot disk and make it impossible.5 days, I clean utility Cleanup Tool version 2.0 Net Framework to install ver. 3.0, but ..... to no avail.Logs installed versions of Net Framework and transient patches Microsoft Update I have kept.If you get a chance, please help.Thank you.
Anonymous
May 22, 2012
Hi Ikarf - Can you please use the tool described at blogs.msdn.com/.../6458047.aspx to collect all of your setup log files, upload the file named %temp%vslogs.cab that this tool will create to a file server (such as http://skydrive.live.com), and then reply back here and provide a link that I can use to download your log files and take a closer look?
Anonymous
July 14, 2012
Hello,Having problems installing security update for .NET Framework 2.0 sp2. Tried the registry cleanup tool and the removal tool (after also trying removing 2.0 sp2 from add/remove programs). All failed.Help appreciated.
Anonymous
July 15, 2012
Hi Ben - Can you please use the tool described at blogs.msdn.com/.../6458047.aspx to collect all of your setup log files, upload the file named %temp%vslogs.cab that this tool will create to a file server (such as http://skydrive.live.com), and then reply back here and provide a link that I can use to download your log files and take a closer look?
Anonymous
July 16, 2012
My comments haven't been showing up -- testing without file links.
Anonymous
July 16, 2012
hmmm - ok - seems your blog comments won't accept posts that have links in them - maybe this will work: it's at skydrive --- /redir?resid=130D42961B39E1F2!105&authkey=!AIDcxyXQP8tkwEI
Anonymous
July 19, 2012
The comment has been removed
Anonymous
July 20, 2012
Thanks for the help. After reinstalling the installer 4.5 I was able to install .NET framework 1.1. However, the service pack 1 for that version failed. This was the error code: 0x80131506. I tried it a few times. One error message was "st1398.tmp - strong name validation failed".
Anonymous
July 22, 2012
I uninstalled .NET framework 1.1 using the clean-up tool (although it said it failed - it no longer showed up as installed in the control panel). Then I reinstalled it manually and was able to install the service pack 1 manually. The 2 security updates installed without problems from the microsoft updates site. I was able to verify the installation sucessfully with the validation tool.Thanks for the help.
Anonymous
September 16, 2012
is this closed? I just made a post and it is missing...
Anonymous
September 17, 2012
First, my vs_logs are here: skydrive.live.com/redirI've read:social.msdn.microsoft.com/.../1989dcb7-9f10-4052-9c36-b6c9afe84491 social.msdn.microsoft.com/.../c48ceb2c-c59c-4825-8136-48329d99c574 social.msdn.microsoft.com/.../6fc8206f-f594-493a-8216-5d1ee00512df social.msdn.microsoft.com/.../fc91f96f-3216-4f2b-85af-f051682760feand SEVERAL othersI needed to re-install .NET 3.5 and 4 because several WU upgrades/updates for 3.5 & 4 would either not install (fail) or succeed - only to show up again after I've rebooted (I need v4 because some apps I need to use for work need it and the apps have been crashing on my machine, but not others). In any case, I needed to reinstall 3.5 & 4. After several tries, I ended up trying to uninstall (to reinstall). That didn't work. I ended up trying the dotnetfx_cleanup_tool. That also failed to remove the older versions. So, I ended up (after several months of trying (yes months) deleting the Microsoft.NET folder, running RegScrubXP, PerfectUninstaller and CCleaner several times - THEN running dotnetfx_cleanup_tool and after finally getting the "successful" message, reinstalling .NET.NOTE: All installation attempts include my closing my antivirus and other malware watchers every time after reboot to install .NET.I read online that I should start with 3.5 first (which I did from standalone download - not from WU) - which I did, then installed 1.1 (from WU). Both went well. Then I tried to install .NET 4 (both .NET 4 Client Profile (standalone) and .NET 4 Full (standalone) as well as .NET 4 Client Profile (WU). Nothing worked. The posts online all seem to be for different reasons (even the posts with the DigitalSignature issue) - but I read them anyway and if the resolution seemed reasonable, I tried it. I even upgraded my Internet Explorer from v6 (I was keeping it so I could test with a real v6) to v8 (I read online that .NET v4 required v8 (I knew that wasn't the case as I had it installed before with v6, but I tried it anyway)). I even logged in as the Administrator account and used msconfig for selective startup (I'm still in this mode) - only loading the minimum needed (so antivirus, etc. cannot be a problem). Also as I am logged in as the administrator, the drive permissions cannot be a problem. I really don't know what else to do - I'm hoping my install files can give someone a hint as to what's going on here as I REALLY need to get .NET 4 reinstalled so I can use this computer for work.Thanks
Anonymous
September 20, 2012
The comment has been removed
Anonymous
January 31, 2013
Hello Aaron, I've been struggling on trying to completly remove .net framework 4.5, i've tried to go to the Add/Remove Programs and it doesen't show up there, i've tried to download the .NET Framework cleanup tool and it didn't work either, it seems to remove it, but when i try to install the .net framework 4.0 it says i already have higher version of .net, i also tried to delete it from the regedit and everything, nothings seems to work, any ideas what can i try to solve my problem?
Anonymous
February 01, 2013
Hi Usuário Bolado - Windows 8 includes the .NET Framework 4.5 as a part of the OS, and there is not a way to remove it. Because of that, the cleanup tool will not allow you to remove it either. The .NET Framework 4.5 is an in-place upgrade for the .NET Framework 4, and applications written for the .NET Framework 4 should work fine if the .NET Framework 4.5 is installed.
Anonymous
April 09, 2013
The comment has been removed
Anonymous
April 09, 2013
Hi Hunternif - Windows 8 includes the .NET Framework 4.5 as a part of Windows, and you cannot remove or repair it separately. That's why the cleanup tool doesn't allow you to remove it.You will likely need to repair Windows 8 to restore the correct version of this corrupt file. There is a tutorial with some options for how to do that at www.bleepingcomputer.com/.../http-wwwbleepingcomputercom-tutorials-automatically-repair-windows-8-with-automatic-repair-.
Anonymous
May 09, 2013
The link to the cleanup tool takes you to a blog management site instead of the tool.
Anonymous
May 09, 2013
Hi R. Robert Bell - The link appeared to be working fine for me, but it was pointing to an old location and redirecting behind the scenes, so I've updated it to point to the new location and hopefully that'll help you get to it. Here is the exact location - blogs.msdn.com/.../8904493.aspx.
Anonymous
June 21, 2013
HELP!![06/21/13,12:12:03] Starting Install.exe[06/21/13,12:12:03] Parsing switches from commandline: C:UsersJoacoAppDataLocalTempIXP000.TMPInstall.exe[06/21/13,12:12:03] SourceDir: C:UsersJoacoAppDataLocalTempIXP000.TMP[06/21/13,12:12:03] Install started[06/21/13,12:12:03] Checking system requirements[06/21/13,12:12:03] OS: Win NT[06/21/13,12:12:03] Ver:[06/21/13,12:12:03] SP: Service Pack 1[06/21/13,12:12:03] Checking Internet Explorer Version[06/21/13,12:12:03] Looking for 5.0.2919.6307[06/21/13,12:12:03] Found Internet Explorer Version: 9.10.9200.16614[06/21/13,12:12:03] Internet Explorer Version is OK...[06/21/13,12:12:03] System meets minimum requirements[06/21/13,12:12:03] Checking Windows Installer version...[06/21/13,12:12:03] Finished Checking Windows Installer version.[06/21/13,12:12:03] Trying to load msi.dll[06/21/13,12:12:03] Loading: C:WindowsSysWOW64\msi.dll[06/21/13,12:12:03] Looking for mscoree.dll from PDC[06/21/13,12:12:03] mscoree.dll from PDC is not installed local[06/21/13,12:12:03] Looking for mscoree.dll from Beta[06/21/13,12:12:03] mscoree.dll is not installed local[06/21/13,12:12:03] Trying to load msi.dll[06/21/13,12:12:03] Loading: C:WindowsSysWOW64\msi.dll[06/21/13,12:12:03] Installing: C:UsersJoacoAppDataLocalTempIXP000.TMPnetfx.msi[06/21/13,12:12:03] Checking IIS...[06/21/13,12:12:03] IIS not found[06/21/13,12:12:03] Checking MDAC Version[06/21/13,12:12:03] Looking for 2.70.7713.0[06/21/13,12:12:03] Found MDAC Version: 6.1.7601.17514[06/21/13,12:12:03] MDAC Version OK[06/21/13,12:12:04] StopDarwinService(): Darwin service successfully stopped[06/21/13,12:12:04] Trying to load msi.dll[06/21/13,12:12:04] Loading: C:WindowsSysWOW64\msi.dll[06/21/13,12:12:04] Full UI[06/21/13,12:12:04] Calling MsiInstallProduct() with commandline: REBOOT=ReallySuppress IIS_NOT_PRESENT=1[06/21/13,12:13:01] MsiInstallProduct() returned 1603[06/21/13,12:13:01][MsiInstallProduct]ReturnCode=1603[06/21/13,12:13:01] Preparing Dialog[06/21/13,12:13:01] Message: Microsoft .NET Framework Setup failed. If this problem continues, contact Product Support Services.[06/21/13,12:13:02] Install.exe returning 1603[06/21/13,12:13:02][Install.exe]
Anonymous
June 25, 2013
Hi Thetudorman - Can you please use the tool described at blogs.msdn.com/.../6458047.aspx to collect all of your setup log files, upload the file named %temp%vslogs.cab that this tool will create to a file server (such as http://skydrive.live.com), and then reply back here and provide a link that I can use to download your log files and take a closer look?
Anonymous
July 14, 2013
Hello,I am running into trouble with Net 4.0 I have a Windows 7 OS. 64bitsI have ran netfx_setupverifier and I get error only for Net 4.0 I can post the error log if needed.I have removed Net.4 and Net 4 extended, both usung Remove program in Control Panel, and dotNetFx40_Client_x86_x64.exe. I have reinstalled Net with dotNetFx40_Client_x86_x64.exeWith no success.The error message I get opening some program is: "to run this application you first must install one of the following version of the .Net Framework: v4.0.30319"Thank you for any help.Yvan.
Anonymous
July 15, 2013
Hi Yvan - I'd suggest trying to install the .NET Framework 4.5 from www.microsoft.com/.../details.aspx. It is a super-set of the .NET Framework 4, and it might help resolve this error.If that doesn't help, then can you please copy and paste the full text of the errors in your netfx_setupverifier error log file so I can take a closer look?
Anonymous
August 07, 2013
Hello - and thanks for your blog. The resources you have put up are great. I'm having trouble successfully installing the .net 4.x Framework (either 4.0 or 4.5). Windows thinks it is installed correctly, but none of the applications that need it recognize that it is there. I get the message: "To run this application you must first install one of the following versions of the .net framework: v4.0."So far I have uninstalled and reinstalled both versions several times. I have run the NetFxRepair Tool, and lastly your clean-up tool, removing all .net installations and reinstalling all. Still the problem persists.Thanks for any advise you may have!
Anonymous
August 21, 2013
Hi Sean Deaux - That type of error message usually means that the .NET Framework isn't correctly installed, but uninstalling and re-installing should normally resolve that type of error. What version of Windows are you running on your computer?
Anonymous
August 27, 2013
Thanks for the reply. I'm running Vista Home Premium (32) on a Q6600 w/ 4G ram. I also expected re-installing and all of the other tools would solve it by now. But everything I have tried has failed to make either 4.0 or 4.5 recognizable to the apps that need it. The strange thing is that I use Sony Vegas Pro for video editing, and it runs fine. And it's companion DVD/Blu-ray authoring program, DVD Architect, used to work fine as well. What started this search for a solution began when I went to author a new Blu-ray disc and came up with the error. Now this problem is log-jamming my workflow, and I'm at my wits end. And given the time and hassle factor I'm not thrilled about the prospect of reformatting the drive and starting over for this one problem - when everything else works fine. Thoughts?
Anonymous
August 28, 2013
Same problem than sean deaux here but i'm running windows 8 pro 64bits. Is there a solution?
Anonymous
August 29, 2013
trying to installing the .NET Framework 3.5 SP1 because it will install the .NET Framework 2.0 SP2 and 3.0 SP2 behind the scenes, and these versions contain additional fixes not in the original 2.0, 3.0 or 3.5 releases. Plus, 3.5 SP1 will automatically uninstall any older versions of 2.0, 3.0 or 3.5 that are on your system, so you can save some time by not trying to install a version of the .NET Framework that 3.5 SP1 is going to uninstall during its install process. - VERY STRAIGHTFORWARD FOR THE AVERAGE USER??????
Anonymous
August 31, 2013
Hi Sean Deaux - If .NET Framework 4/4.5 setup is completing without any errors, then I'm not sure how to explain the problem that you're seeing. I normally recommend the steps at blogs.msdn.com/.../8108332.aspx, but it sounds like you've already tried them.I'd suggest posting a question on the .NET Framework setup forum to see if someone there has any additional suggestions for you to try. You can find the forum at social.msdn.microsoft.com/.../home.
Anonymous
August 31, 2013
Hi Lolo Marchal - Your problem is a bit different than Sean's because Windows 8 includes the .NET Framework 4.5 as a part of the OS, so the repair steps are different than they are for the standalone .NET Framework 4/4.5 installer. Here are the steps I typically suggest to try to repair the version(s) of the .NET Framework that are installed as a part of the OS: Install the latest Windows service pack if you haven't yet. Try to run the System Update Readiness Tool from support.microsoft.com/.../947821. Try to repair the files that are a part of your OS by using the steps listed at blogs.msdn.com/.../how-to-repair-the-net-framework-2-0-and-3-0-on-windows-vista.aspx. If none of the above help, you might need to repair/re-install Windows to fix this type of error. It might also help to post a question on one of the Windows forums to see if someone there has any additional suggestions for you to try before you resort to re-installing Windows.
Anonymous
October 08, 2013
Repair tool link broken
Anonymous
October 09, 2013
Hi Ivan - Thanks for the heads up. I've fixed the broken link. You can find more information about the .NET Framework Repair Tool at blogs.msdn.com/.../10359320.aspx.
Anonymous
November 30, 2013
Hi Aaron,I am running Vista SP2 and had .Net 3.5 SP1 and 4.0 installed on my computer through Windows Update. Windows Update recently showed a new .Net 4.5.1 update. I have never had any problems with any .Net installs but 4.5.1 failed the install with error code 0x643. After downloading and running several of the Microsoft recommended "Fix it" apps and the Microsoft .NET Framework Repair Tool with no success I ended up at your blog. I tried your suggestions but ultimately ended up running the dotnetfx_cleanup_tool. I then installed .Net version 1.1 and 1.1 SP1 manually (they were not installed previously on my PC) and then let Windows Update install .Net 3.5 SP1. Windows Update then showed .Net 4.0 as the next update but when it tried to install it, the install errored out with the same error code as 4.5.1 did originally, even though .Net 4.0 had already been installed on my PC before the cleanup tool removed it. I ran the dotnetfx_cleanup_tool again. This time I skipped installing .Net version 1.1 and let Windows Update install 3.5 SP1, and afterwards, once again .Net 4.0 failed. I then tried to installed 4.0 manually to get the log file. I noticed in the log file it says the "Installer has insufficient privileges to modify this file:" (see below), so I turned off UAC and checked my Norton Antivirus program to make sure it is not blocking the install. Turning off UAC did not help. The log file also shows an "Incorrect function" (see below) which appears to be wusa.exe. Not sure what that is about but the file does exist in the System32 folder. I have included the part of the .Net 4.0 install log file where the problem seems to start in the next post below. I hope you can look at it and get me pointed in the right direction to successfully installing 4.0 and 4.5.1. Thank you for any help you can provide.Also, your <update date="1/24/2013"> link seems to be pointing to the wrong page.
Anonymous
November 30, 2013
The comment has been removed
Anonymous
November 30, 2013
The comment has been removed
Anonymous
December 01, 2013
Hi Mark - This is the exact error from the log you posted that is causing the failure:INSTALLMESSAGE_ERROR [The Installer has insufficient privileges to modify this file: C:Windowssystem32en-USdfshim.dll.mui.]MSI (C:3b9af9ffea7429263483d269netfx_Core_x86.msi) Installation failed. Msi Log: Microsoft .NET Framework 4 Setup_20131130_155137810-MSI_netfx_Core_x86.msi.txtI'd suggest double-checking to make sure that your account has permissions to that folder and file. If necessary, you can reset file/folder permissions using instructions like the ones at answers.microsoft.com/.../465f2b42-63dd-4486-8dd1-c870290efeed.Thank you for the heads up about the broken link too. I've published an update to the blog post to fix that.
Anonymous
December 01, 2013
Hi Aaron,Thanks for the reply back, everything is now installed. I had already checked folder permissions but for some reason I did not think about file permissions. Out of hundreds of files in the folder, dfshim.dll.mui was the only one that had a problem with permissions. I could not even view the permissions in the security tab because it said I did not have privileges. I had to take ownership so I could create the user TaskInstaller and then give it all permissions and then make it the owner.
Anonymous
December 01, 2013
Hi Mark - I'm glad to hear that you were able to resolve that permission issue and get the .NET Framework to install successfully. This is the first time I've heard of this type of file-specific permission problem. Maybe that file got corrupted somehow and Windows wasn't able to read the permission settings as a result or something like that.
Anonymous
December 09, 2013
Hello, AaronI did all of the steps , and I still can't install .net framework on windows 8.1 . I need it for Steelseries mouse software.Not to mention everytime I start up my pc the window for .net 3.5 installer comes up only to fail again when I click next on it...The error that comes up is code 0x800F0906I did the troubleshooting at windows I don't have Group policy so option 2 is out.A nd it's obvious that I have internet connection so that eliminates option 1.Option 3 gives me the following error : Error 87The enable-feature/featurename option is unknown.For more information, refer to the help by running DISM.exe /?.The DISM log file can be found at C:WindowsLogsDISMdism.logDo you have any idea?
Anonymous
December 09, 2013
Hi Nik - Error code 0x800F0906 means "Failure on content download for Feature on Demand or Inbox Corruption Repair." There are some troubleshooting steps at the end of the MSDN topic at msdn.microsoft.com/.../hh506443(v=vs.110).aspx that might help in this scenario.If that doesn't help, then I'd suggest posting a question on the .NET Framework setup forum at social.msdn.microsoft.com/.../home to see if someone there can provide any other troubleshooting suggestions.
Anonymous
January 24, 2014
Hi Aaron, First of all: thank you for all your work. The bad thing is that your solutions won't work for me. When I remove all versions of .net framework I can only install up to version 1.1. From 2.0 the problems start. I cannot install them. Not in any order. It's a real problem because I am a translator and my dictionaties won't open without 2.05-something. Can you help me out? Thanks in advance.
Anonymous
January 26, 2014
Hi Elene - Can you please use the tool described at blogs.msdn.com/.../6458047.aspx to collect all of your setup log files, upload the file named %temp%vslogs.cab that this tool will create to a file server (such as http://skydrive.live.com), and then reply back here and provide a link that I can use to download your log files and take a closer look?
Anonymous
March 13, 2014
Hi Aaron, If I could get your opinion on a problem with .NET 4.0? I have a 2003 server that when it comes to patching the updates fail for .NET I have done the steps above and keep coming up with the same results patching fails, the Symantec IDS process is holding System.EnterpriseServices.dll with an Access is denied. Have you encountered this or heard anything about this?
Anonymous
March 13, 2014
Hi Chris - I haven't heard of this type of failure before. Typically, if an application has a file in use, the .NET Framework installer will rename and replace it and request a reboot at the end. It is possible that this Symantec process has an exclusive lock on this file or something like that. Is it possible for you to temporarily disable that Symantec program and then re-run the .NET Framework patches to see if that helps?
Anonymous
March 13, 2014
Aaron - yes I have been able to disable this service and install the .NET patches, but then I would have to complete this process all all the affected servers manually. Then repeat this process everytime a .net security patch is released, thus not really having an automated patch process.note this was a new install of .net 4 when the SCCM 2012 client was installed that being said the symantec product was in the system for a year and not causing a prior problem.
Anonymous
March 14, 2014
Hi Chris - I'm sorry, but I'm not sure what else to suggest. Maybe Symantec has an updated version of their product that doesn't exclusively lock that file or something like that?
Anonymous
March 27, 2014
Hi there,Recently I getting the error 1101 repeatedly (Audit events have been dropped by transport. 0) which I believe is caused by .NET framework 4.0 which is the most recently installed software on my system. I found on many forums that this tool is ultimate in terms of cleanup. Will u recommend using this tool for this situation? I don't have much knowhow about these topics, plz help....
Anonymous
March 28, 2014
Hi Andrew - I haven't heard of this error 1101 before, so I don't know for sure if it is related to the .NET Framework or not. What exactly are you doing on your computer at the time that you see those errors, and what is the full text of the error message?I don't think it would hurt anything for you to try to remove and re-install the .NET Framework 4. The steps and tools listed above in this blog post are what I typically recommend for doing this. You might also want to try to install the .NET Framework 4.5 - it is an in-place upgrade for the .NET Framework 4 and it contains bug fixes that aren't in the .NET Framework 4.
Anonymous
May 16, 2014
Worked! Great.. Thx for posting this..
Anonymous
October 23, 2014
I recently decided to try and clean my hard drive up a little bit and deleted a few old unused programs using Control Panel's Add/Remove Programs. Mostly old video games and the like. After rebooting I seem to have deleted something more important, as I am now prompted at Desktop Initialization with this error message..NET Framework Initialization ErrorPlease set registry keyHKLMSoftwareMicrosoft.NETFrameworkInstallRoot to pointto the .NET Framework install locationThis is also preventing me from launching certain software and applications.Control Panel tells me that I currently have .NET Framework 4.5.1 installed, and I'm running Windows 7 so I believe that means that .NET Framework 2.0, 3.0, and 3.5 are also baked into the OS delivery?Running CCleaners registry scan tool shows 12 Missing Shared DLL's in the C:WindowsMicrosoft.NETFrameworkv1.0.3705 folder under the HKLMSOFTWAREMicrosoftWindowsCurrentVersionSharedDlls keys.I've tried repairing the 4.5.1 install via the Control Panel command, and also tried running the .NET Framework Repair Tool provided by Microsoft. Neither attempts have helped. I was about to try Step 3 and 4 listed here but these next steps involve completely removing and reinstalling all Framework files and I'm a bit nervous to do this. Are there any other possible solutions before moving forward with removing all my .Net Framework files?? Thanks for your expert help!
Anonymous
October 24, 2014
Hi Silven - I'd suggest trying to use regedit.exe to add the InstallRoot registry key that it says is missing from your computer and see if that solves this problem. Here is the location that the InstallRoot value should appear on computers that have any version of the .NET Framework installed:If you are running a 64-bit version of Windows: HKEY_LOCAL_MACHINESOFTWAREWow6432NodeMicrosoft.NETFramework InstallRoot=C:WindowsMicrosoft.NETFramework and HKEY_LOCAL_MACHINESOFTWAREMicrosoft.NETFramework InstallRoot=C:WindowsMicrosoft.NETFramework64If you are running a 32-bit version of Windows: HKEY_LOCAL_MACHINESOFTWAREMicrosoft.NETFramework InstallRoot=C:WindowsMicrosoft.NETFrameworkNote, you'll need to change the exact path listed above if you have Windows installed to a different drive letter than C.
Anonymous
October 25, 2014
Hi Aaron, thanks for the speedy reply.First off, I suppose I should have mentioned I am running 64-bit Windows 7 before.I checked for the registries that you mentioned, and the first one inHKEY_LOCAL_MACHINESOFTWAREWow6432NodeMicrosoft.NETisn't there. The .NET folder doesn't exist, was that a typo? Did you mean .NETFramework? Because that folder is there, but it does not have any InstallRoot keys within it.The second one located inHKEY_LOCAL_MACHINESOFTWAREMicrosoft.NETFrameworkwas there, but the InstallRoot was pointed to the wrong place. It was pointing toC:WindowsMicrosoft.NETFramework.So I made a .reg text file and entered the following:Windows Registry Editor Version 5.00[HKEY_LOCAL_MACHINESOFTWAREMicrosoft.NETFramework]"InstallRoot"="C:\Windows\Microsoft.NET\Framework64"I hope I went about this the right way? Let me know if the first entry is meant to be in the .NETFramework folder and I'll add the InstallRoot to it the same way if that's the right way to do it. Thanks again so much for helping out!
Anonymous
October 25, 2014
The comment has been removed
Anonymous
October 25, 2014
Hello again Aaron. Just wanted to let you know that your recommended fix worked. After adding the 2 keys that you mentioned, following a reboot I am no longer prompted with an error message on boot-up and the programs that were failing to launch before are now working correctly again.Just wanted to follow up in case anyone else runs into the same problem, and say many thanks for saving me the trouble of removing and reinstalling the .NET Framework!
Anonymous
October 27, 2014
Hi Silven - I'm glad to hear that re-adding those registry keys solved this problem on your computer. I don't know how to explain why those registry keys were missing in the first place though. They are created by the installers for every version of the .NET Framework, and it should not be possible for you to have the .NET Framework installed without having those keys in your registry.
Anonymous
January 21, 2015
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Anonymous
January 22, 2015
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Anonymous
February 25, 2015
Hi Aaron,Hoping you can help.Tried installing .net framework 3.5 SP1 and 4.0 on XP machine, running SP3.I need specifically ver 2 and 4 running for particular apps.I have used the removal tool and tried web and standalone installers to install, all to no avail.I get the following error when installing 4.0: Error 25015.Failed to install assembly ‘C:WINDOWSMicrosoft.NETFrameworkv2.0.50727System.EnterpriseServices.dll’ because of system error: Access is denied.With 3.5 SP1, i get the following error: WapUI: [2] DepCheck indicates Microsoft .NET Framework 2.0a is not installedI have also tried resetting the ACL's with the tool in your blogs, again to no avail.I tried renaming the assembly directory (as some have appeared to have some success with this.. I have not)Hoping you can point me in the right direction.Regards,Dennis.
Anonymous
February 25, 2015
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Anonymous
February 25, 2015
Hi Aaron,I used the default config that was on the blogI copied and pasted the code into reset.cmd and then ran it from the command prompt.How would I go about resetting permissions to c:windowsassembly? What should the permissions be?Thanks for your help.Dennis.
Anonymous
February 26, 2015
Hi Doreski - You can find instructions for resetting file/folder permissions at support.microsoft.com/.../308419. You'll need to make sure that c:windowsassembly and c:windowsMicrosoft.NETassembly both allow full control for the SYSTEM account and the Administrators group, and that these permissions should be inherited by all sub-folders.
Anonymous
June 02, 2015
Hi Aaron, Thank you for all of your helpful blog posts dealing with .NET Framework install troubleshooting issues. Unfortunately, I went through all of the steps, but I can't seem to resolve reoccurring crashes and Event Viewer errors with Windows 8.1 and .NET Framework 4.5.2., including Application Error 1000 Task (100) and .Net Runtime 1025. These seem to occur, if and only if, I run searches in Logos Bible Software AND A) I change the scope/parameters of my searches, AND B) I send those searches to the same search panel (i.e., rather than sending them to [or performing them in] a new search panel). (FYI, Logos Bible Software is a research library that covers biblical studies and other humanities along with its related brands NOET and Verbum.) I described these issues in some detail and also provided logs on the Logos Bible Software Forums. I had also prematurely indicated that my issues may have been resolved, since, as it turns out, they have continued after performing further testing. Here's the Logos thread where I provided additional information: community.logos.com/.../104870.aspx Here's a link to the files from the "Visual Studio and .NET Framework setup log collection tool": onedrive.live.com/redir Finally, below are links to Windows Event logs in either .evtx or .txt format. The events include Windows Error Reporting, Application Error 1000 Task (100), and .Net Runtime 1025. .evtx format: onedrive.live.com/redir .txt format: onedrive.live.com/redir Thanks for any feedback you may give, Aaron!
Anonymous
June 03, 2015
Hi Adam Olean - If you're only seeing this type of issue with this one application, then it is more than likely a problem with the application itself as opposed to a problem with the .NET Framework. I took a look at your .NET Framework setup logs, and I didn't see any problems there that would indicate that the .NET Framework isn't correctly installed on your PC. Hopefully the call stack that you found in your application event log from when the application crashed will help the application manufacturer narrow down this issue further.
Anonymous
June 04, 2015
Hi Aaron, Thank you for taking the time to look over my setup logs and for helping me confirm that .NET Framework is probably not the problem. I think you've pointed out other avenues worth pursuing. Much appreciated, Adam
Anonymous
June 05, 2015
Hi Aaron, I keep getting this issue when running Distant worlds, this error happens then DW drops out with a .dll error, i have used .net 4.52 and 4. i have used the repair tool in windows, then the download able repair tool, the removal tool, the verification tool, everything and no luck. Please help. Application: DistantWorlds.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: System.ArgumentOutOfRangeException Stack: at DistantWorlds.Main.n8Otelu22U(System.Object) at System.Threading.ThreadHelper.ThreadStart_Context(System.Object) at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean) at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object) at System.Threading.ThreadHelper.ThreadStart(System.Object) the DW error log also. Faulting application name: DistantWorlds.exe, version: 1.9.5.12, time stamp: 0x5000a574 Faulting module name: KERNELBASE.dll, version: 6.1.7601.18869, time stamp: 0x556363bc Exception code: 0xe0434352 Fault offset: 0x0000c42d Faulting process id: 0x794 Faulting application start time: 0x01d09fe44142c23e Faulting application path: C:Program Files (x86)SteamsteamappscommonDistant Worlds UniverseDistantWorlds.exe Faulting module path: C:Windowssyswow64KERNELBASE.dll Report Id: c0e5db59-0bd7-11e5-9d54-08606ee79caf I have also used SFC to see if the dll is at issue. It was not
Anonymous
June 08, 2015
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Anonymous
June 08, 2015
Hi Aaron, thanks for the replay. I have a post up on there web site but only been in touch with forum mods but they are lost on what could be the issue.. But thank you anyway. www.matrixgames.com/.../tm.asp
Anonymous
September 21, 2015
Hello Aaron. This is a call for help from Italy. I'm mainly UNIX sysadmin, so please be kind :-) I'm trying to set up a Sharepoint 2013 SP1 development VM (very very basic). I started installing Windows Server 2012R2 and fully patching it (via WSUSOffline + Microsoft Update). I went a bit too update-anxious and installed .NET Framework 4.6.1 too... Prerequisite installer gave me the thumb up because it saw ".NET Framework 4.5 equivalent software", but Sharepoint installation complained about not finding 4.5 and did not finish. I was unable to locate in Control Panel/Installed software (or updates) the .NET 4.6, so I googled around finding your tool. Your tool told me that it uninstalled 4.6.1, but Sharepoint keeps complaining that it needs .NET(and prerequisite installer keeps saying "equivalent software"). Sigh... I don't want to recreate-and-patch the VM :-(
Anonymous
September 22, 2015
The comment has been removed
Anonymous
January 21, 2016
Hopefully someone here can help. I have windows 10, so I have 4.6.1 installed from go. A game I'm trying to run won't run because of an error in .net framework 4.0....I try to install the 4.0 but it says it can't because a higher version is already on my pc. What can i do?
Anonymous
January 22, 2016
Hi Justin - Nearly all applications that were written to target the .NET Framework 4 will work correctly if the .NET Framework 4.5, 4.5.1, 4.5.2, 4.6 or 4.6.1 are installed on the PC. If the application specifically blocks you and tells you to install the .NET Framework 4 instead, that is typically an issue that the application manufacturer will need to release an update to fix. I'd suggest looking on the web site for the manufacturer of the game that you're trying to play to see if they have any known issues or patches related to running on Windows 10.
Anonymous
May 07, 2016
HiThanks!!! This has just worked for me installing Windows 7 on a MAC. Felt a bit of a long and tortuous process and some long nights, but it finally installed Microsoft Office 7 onto the Windows 7 on the MAC. Just doing the updates now, so hopefully all good.Then I can start the update process to Windows 10!Thank you very much!Gareth
Anonymous
June 28, 2016
HiI have run into a weird issues with .net. I have a Windows 10 computer that shows up a command promtp but nothing in it.the title of the command prompt is this:C:\Windows\Microsoft.NET\Framework\v4.0.30319\RegSvcs.exeI have tried looking at error logs but cannot find what is initially calling this. i can only use the X button on the top right or CTRL-C to exit. the command prompt window stays until i exit, and within 10-15 it is back again.does anyone know how I can resolve this or find a way to see what is initiating the command prompt this way?we think the issue started last week, which would suggest a windows update may have caused it.
- Anonymous
  June 28, 2016
  Hi Simon - That type of behavior could mean that an installer is running in the background on your PC and running RegSvcs.exe as a part of the install process. There might be a log in %temp% to indicate which installer is running, or there might be information in Task Manager or the Application event log to narrow this behavior down further.
Anonymous
January 04, 2017
Many thanks
Anonymous
March 10, 2017
My VS2017 with any code, even a tiny console app, builds fine, but when pressing start, I get an error that the debugger is not properly installed. I've removed all traces of all versions of VS and reinstalled, twice etc etc.All advice say register mscordbi.dll. Regsv32 at elevated command prompt any of the 21 versions on this 64bit W10 machine fails with cannot install as there is no insertion point. I've tried to remove .NET 4.6.2 but it does not go and repair doesn't help. Can you please?
- Anonymous
  March 10, 2017
  Hi Nt4boy - If repairing the .NET Framework didn't help, then I'm not sure what else to suggest. You might want to try posting a question about this scenario on the VS debugger forum at https://social.msdn.microsoft.com/Forums/vstudio/en-US/home?forum=vsdebug and see if someone there has any other ideas for you to try.
  - Anonymous
    March 10, 2017
    Thanks for your thoughts.That's where I got the advice to register the dll.... but it went a bit quiet when I said it wouldn't.Was not in the debugger area, so maybe I'll try again.
Anonymous
March 18, 2017
The comment has been removed
- Anonymous
  March 20, 2017
  Hi Ruth - Here are a few repair ideas that you can try:1. Re-install the latest version of the .NET Framework (version 4.6.2 from https://www.microsoft.com/en-us/download/details.aspx?id=53344)2. Install the latest Windows service pack and updates if you haven’t yet.3. Try to run the System Update Readiness Tool from http://support.microsoft.com/kb/947821.4. Try to repair the files that are a part of your OS by using the steps listed at http://blogs.msdn.com/astebner/archive/2007/03/26/how-to-repair-the-net-framework-2-0-and-3-0-on-windows-vista.aspx.If none of the above help, then we will likely need feedback from Intuit / TurboTax about how to diagnose exactly what their installer thinks is wrong with a PC when it shows that error message.
  - Anonymous
    March 20, 2017
    Yay! Installing 4.6.2 from your link did the trick for me! Thank you so much.
Anonymous
December 11, 2017
I am having some really bad problems with net frame work not installing and messing up my machine. Could someone help me .
- Anonymous
  December 11, 2017
  Hi Matt - Can you describe the problems you are encountering in more detail? For example, what exactly are you doing when you encounter the error, what error message(s) do you see, etc?Also, can you please use the tool described at http://blogs.msdn.com/astebner/archive/2007/11/21/6458047.aspx to collect all of your setup log files, upload the file named %temp%\vslogs.zip that this tool will create to a file server (such as http://onedrive.live.com), and then reply back here and provide a link that I can use to download your log files and take a closer look?

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Updated: what to do if other .NET Framework setup troubleshooting steps do not help

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