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[Troubleshooting] Unable to update this object because the following attributes associated with this object

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Environment

  • Microsoft Azure AD Sync Services (AADSync)

  • Windows Azure Active Directory (WAAD) Connector

  • Windows Azure Active Directory (WAAD) Connector – Export Run Profile

 

Problem Statement

The below error message is generated when running an export on the Windows Azure Active Directory (WAAD) Connector.

Export Error Message

Unable to update this object because the following attributes associated with this object have values that may already be associated with another object in your local directory services: [UserPrincipalName sup2@timmac.onmicrosoft.com;]. Correct or remove the duplicate values in your local directory. Please refer to https://support.microsoft.com/kb/2647098 for more information on identifying objects with duplicate attribute values.

 

Cause

The issue is caused because there is an object in the cloud that is not the object that you are exporting that contains the same userPrincipalName attribute value.

Resolution

  • Correct the source data in the source Active Directory

  • Import and Sync the modified information from the source Active Directory to the WAAD Connector

  • Run the export again