Microsoft Partner Center

1 answer

Link Microsoft Learn Account to Microsoft Partner Center

I registered a Microsoft Learn account with my work email and have achieved a certificate. But I have difficulty in linking my Microsoft Learn account with the Partner Center. It says a personal account is required. I feel it doesn't make sense. Please…

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Hoang Thi Mai Hong 0

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Junjie Zhu - MSFT 17,806 Microsoft Vendor

1 answer

Error When Accessing Marketing Toolbox

Hello. I am trying to access the marketing toolbox. I have a Microsoft partner account and my boss has already gave access to the marketing material as I have used them before. I am getting the below error. Can you please let me know how the admin can…

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Aya Hammoud 0

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Junjie Zhu - MSFT 17,806 Microsoft Vendor

0 answers

Unable to sign in with MFA to Partner Center

I'm a global administration user for the Partner Center for Driver Digital Signing. However, in mistake, I changed my iPhone without shifting data of Microsoft Authenticator from old one to new one. So, I am asked using Authenticator app when I sign in…

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Yutsuka Shigemori / OC-IAB PBD-C SOFT DEVEL 1 0

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Yutsuka Shigemori / OC-IAB PBD-C SOFT DEVEL 1 0

1 answer

How do I open a support ticket if copilot won't load?

I tried to open a ticket as usual via https://developer.microsoft.com/en-us/windows/support/?tabs=Contact-us, but I can't do that as copilot just doesn't work. I tried opening a ticket through Partner Center, but the open ticket was instantly closed…

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Alexander Maslov 6

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Junjie Zhu - MSFT 17,806 Microsoft Vendor

1 answer

Want to unpublish app from partner center

I want to unpublish my app from App Store, this is a Windows Desktop App, which needs certain features to be restricted. I want to unpublish it for the time being. Help appreciated.

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Proton 0

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Junjie Zhu - MSFT 17,806 Microsoft Vendor

1 answer

I have not received my September payment.

On the dashboard, everything looks normal: the funds were marked as sent, I received the email notification. However, the funds have not arrived in my bank account. Seller ID: 72804590 Payment reference number: 006850072376

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Nikolay Kusch 26

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WP Developer 6

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Age Rating Declaration: Please go through the IARC Age Ratings Questionnaire in Partner Center again, declare the use of in-app purchases, and then resubmit.

As in the title it shows same thing in "age rating declaration", incomplete. which options should be selected

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Pravuram Nayak 0

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Junjie Zhu - MSFT 17,806 Microsoft Vendor

0 answers

You need to have the role of MPN Admin to view this page

Microsoft Office 365 is sometimes absolutely exasperating. A thousand admin panels, a thousand roles, meaningless error messages, documentation that is out of date... We are in the Partner Center and want to access Solutions Partner | Business…

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Hendrik 5

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Ayotunde Ayoola 0 MVP

7 answers

Unable to register as a Microsoft Developer. At payment step

When i tried to register myself in partners.mocrosoft.com the payment is getting failed i hope some one can check this for me. And is it possible that i can get a promo code for the registration fee ?

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shriram 120

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Chintan Gajjar 0

1 answer

Update app to the store - how to upload new set of App screenshots

Hello UWP experts, We have an initial version available in the store and want to update the app with the new set of screenshots. How to do within partner center. I'm unable to see options to upload in the submission for the update. Thanks

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DotNET Fan 211

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DotNET Fan 211

0 answers

Register a partner account and encounter error code 2931.

When I was registering an account on the partner center, I submitted the information as required by the page. However, an error occurred. Please see the picture.

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ad搭子 0

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Roy Li - MSFT 33,091 Microsoft Vendor

0 answers

Package URL should begin with https:// and should point to a versioned, downloadable package

Hello, I tried with all possible options, these are my download URL. https://example.com/uploads/releases/v1.0.4/setup-1.0.4.exe https://example.com/exampleapp/downloads/1.1/setup.exe When i paste the URL in Firefox or Chrome, the file starts…

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MSI DEV 0

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Roy Li - MSFT 33,091 Microsoft Vendor

1 answer

My Microsoft Store app add-on is completely undiscoverable

I have an add-on that was published to a private audience with a handful of email accounts in the group. The link provided on the "Pricing and availability" page does not work for any of them, instead leading to a "We are sorry, the page…

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Joseph 0

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Roy Li - MSFT 33,091 Microsoft Vendor

0 answers

Why is it that the test has been passed in the Package validation, but it still prompts that Win32 needs to be installed silently in the review?

Hi Microsoft Team， In the previous Package validation, the results of the silent installation were as follows: Silent install check Your app installs silently, as per the Microsoft Store policy. However, during the audit and certification stage, I was…

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宇辰张 20

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宇辰张 20

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Add-on doesn't show up in windows store. Link doesn't work

I have an app that has been published (privately) to the Windows Store. The app has a store-managed consumable add-on that has also been published. The add-on does not show up in the store on the app page. The app shows up. Both have the same…

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Jeff C 16

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Joseph 0

0 answers

I cannot update / edit my primary contact info in 'legal info verification' process despite being the account owner

We have been stuck in the software verification process for months now [only adjustment from our main clients saved us from going under] and our latest hurdle, that no one has replied to for 4 weeks is that I cannot edit my primary contact details - even…

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john isherwood 0

edited a comment

Roy Li - MSFT 33,091 Microsoft Vendor

0 answers

Can pay invoice in the portal

I am not able to pay my invoice. Getting message "Can pay invoice in the portal" contact help support where I can not find a solution to my disabled subsctiption and payment option is disabled.

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Kostya 0

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Junjie Zhu - MSFT 17,806 Microsoft Vendor

0 answers

Your app does not have a digital signature which violates Microsoft Store Policy 10.2.9 Your app must be digitally signed as per this policy with a SHA256 or higher code sign certificate.

I am uploading a software developed in vb.net. but it shows following message Your app does not have a digital signature which violates Microsoft Store Policy 10.2.9 Your app must be digitally signed as per this policy with a SHA256 or higher code sign…

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Pravuram Nayak 0

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Roy Li - MSFT 33,091 Microsoft Vendor

13 answers