Microsoft Partner Center
A Microsoft website for partners that provides access to product support, a partner community, and other partner services.
1,052 questions
1 answer
I can't log in to Microsoft Partner Center
I can't log in to Microsoft Partner Center using my work account because this account has been deleted by Microsoft. Unfortunately, only this account is an administrator in Partner Center. What can I do?
asked 2025-01-29T11:17:18.7133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 91%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
Marek
0
Reputation points
edited the question 2025-01-30T01:59:40.8766667+00:00
Junjie Zhu - MSFT
20,101
Reputation points Microsoft Vendor
3 answers
Private Apps not found on store to download
We have Xbox test apps and it is available only to group of private audience . App submission is successful but we are not able to see the app on store to download. we have been using these test apps for a while. but only recently we are seeing this…
asked 2021-02-02T11:34:52.387+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 40%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHK%3C/text%3E%3C/svg%3E)
Hari krishnan Kajendran
1
Reputation point
edited an answer 2025-01-29T20:35:14.22+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 24%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETS%3C/text%3E%3C/svg%3E)
Trinia Silvas
0
Reputation points
0 answers
Assigned letter from an authorized representative of the organization
Hello, I am a director of a TR registered LTD company so i was required to submit authorized representive letter to verify my Microsoft Partnership account. Microsoft asks me to submit a letter of authorization affirming that i'm authorized to manage…
asked 2024-11-17T16:26:43.4266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 89%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIG%3C/text%3E%3C/svg%3E)
Ismael Guneri
10
Reputation points
commented 2025-01-29T16:32:13.37+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 81%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
Brad
0
Reputation points
0 answers
Microsoft AI Cloud Partner Program - stuck in a loop when joining
Join the Microsoft AI Cloud Partner Program stuck in a loop when joining. Please, advise, if there are any specific steps or requirements for doing so. Step 1: Clicked on -> "Become a Partner" button. Step 2: I selected my choices for the…
asked 2025-01-29T11:07:50.08+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 53%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Accounts SAA
0
Reputation points
edited the question 2025-01-29T11:53:32.88+00:00
Accounts SAA
0
Reputation points
0 answers
Can't create workspace in Partner Center to upload my app to MS Store
Sorry if it's off topic, but it's impossible to get help from an appropriate team, because their support form has an issue - you can't ask them until you have a workspace, but the problem itself is to create that workspace. That problem exists for a year…
asked 2025-01-07T14:36:28.5866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 11%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMC%3C/text%3E%3C/svg%3E)
Max Cury
0
Reputation points
commented 2025-01-28T06:57:14.8366667+00:00
Junjie Zhu - MSFT
20,101
Reputation points Microsoft Vendor
1 answer
Employment verification failed. Which documents are required?
Hello, After my Employment verification has failed several times, I am now looking for advice here. I have already provided Microsoft with official incorporation documents several times. These are the incorporation documents from the notary, on which the…
asked 2025-01-23T13:59:15.2133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 0%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMR%3C/text%3E%3C/svg%3E)
Michael Ringtunatus
20
Reputation points
commented 2025-01-28T02:39:57.0766667+00:00
Junjie Zhu - MSFT
20,101
Reputation points Microsoft Vendor
1 answer
Understanding Earnings
Hi, I have an app, whose price is set at $5/year subscription. It has 66 subscribers in last 3 months but the earnings are way less ($77) in same window. Can anyone please tell me why is this difference? I know about store's cut but its way less than…
asked 2025-01-16T19:23:30.6133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 60%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMQ%3C/text%3E%3C/svg%3E)
Muhammad Qayyum Abro
0
Reputation points
commented 2025-01-27T08:52:58.3+00:00
Junjie Zhu - MSFT
20,101
Reputation points Microsoft Vendor
0 answers
We cannot enroll as a Microsoft Partner in Partner Center
I cannot get any help on the phone, and in the Partner Center I cannot pick a workspace to write a support ticket. We get either this: Microsoft runs on trust. We engage in a rigorous set of evaluation and certification processes; as a result your…
asked 2025-01-03T13:17:52.8933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 34%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIB%3C/text%3E%3C/svg%3E)
Igor Benić
10
Reputation points
commented 2025-01-24T11:29:41.6533333+00:00
Igor Benić
10
Reputation points
0 answers
Identity verification is Rejected and the account is suspended
I have updated the legal info yesterday and it shows the identity verification status rejects. I know that If identity verification is Rejected and you don't see a Fix now button, there's no further action required. The account is suspended. And I want…
asked 2025-01-22T13:43:31.87+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 67%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENN%3C/text%3E%3C/svg%3E)
Nora Nora
0
Reputation points
commented 2025-01-23T02:40:26.56+00:00
Junjie Zhu - MSFT
20,101
Reputation points Microsoft Vendor
1 answer
Where is my MPN ID
Hi; On the App registrations | Branding & properties it wants my MPN ID. Where do I find it? I did a google search and the first three pages saying how were wrong, so I gave up that avenue. thanks - dave
asked 2025-01-20T19:18:14.6666667+00:00
David Thielen
3,166
Reputation points
edited an answer 2025-01-21T03:30:41.7266667+00:00
Junjie Zhu - MSFT
20,101
Reputation points Microsoft Vendor
0 answers
Can't change regions while creating a developer account.
Why I can't change it? I'm not from Argentina, and my account is located in Brazil, I'm not using any VPN. Ask me for additional information
asked 2025-01-20T20:32:49.1766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 72%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPF%3C/text%3E%3C/svg%3E)
Pietro Fortes
0
Reputation points
commented 2025-01-21T02:14:42.7533333+00:00
Junjie Zhu - MSFT
20,101
Reputation points Microsoft Vendor
1 answer
Having trouble creating and uploading an app I created to microsoft store
I get this error when trying to associate app with microsoft store.
asked 2025-01-18T00:04:40.7766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 54%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHH%3C/text%3E%3C/svg%3E)
harold hong
0
Reputation points
answered 2025-01-20T06:48:11.5533333+00:00
Junjie Zhu - MSFT
20,101
Reputation points Microsoft Vendor
2 answers
What's Microsoft's stance on using third party payments for UWP apps on Xbox/Windows?
Hello everyone! I'm asking this question out of pure curiosity: what is Microsoft's stance on using third-party payment systems, e.g., Stripe or PayPal? For example, if I wanted to accept donations or one-time purchases using Stripe or PayPal…
asked 2025-01-18T12:13:34.4333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 9%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMJ%3C/text%3E%3C/svg%3E)
Max Jhon
0
Reputation points
answered 2025-01-20T06:20:02.38+00:00
Junjie Zhu - MSFT
20,101
Reputation points Microsoft Vendor
2 answers
One of the answers was accepted by the question author.
Unable to register as a Microsoft Developer. At payment step
When i tried to register myself in partners.mocrosoft.com the payment is getting failed i hope some one can check this for me. And is it possible that i can get a promo code for the registration fee ?
asked 2024-03-08T05:35:02.9833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 2%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
shriram
135
Reputation points
commented 2025-01-18T15:32:06.3433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 93%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAZ%3C/text%3E%3C/svg%3E)
Alexsandro Zanella
0
Reputation points
1 answer
Unable to register as an app developer while using corporate account with active developer program
Hello, I want to publish app to the Microsoft Store, but I am not able to register into developer program in Partner Center. I use corporate account with active development program and I have development permissions. When I want to get…
asked 2022-07-22T09:40:51.417+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 28.000000000000004%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
Martin Šach
11
Reputation points
answered 2025-01-16T19:28:39.3466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 27%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDW%3C/text%3E%3C/svg%3E)
Dominik Weber
0
Reputation points
9 answers
Xbox Dev Mode Activation
I've created an account on the Microsoft partner center. I have downloaded the activate Dev mode app on my Xbox Series S and it has generated a 6 digit code. I am told to go to https://aka.ms/activatexbox but when I click on it there is no option to…
asked 2021-01-15T23:23:58.833+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 68%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAH%3C/text%3E%3C/svg%3E)
Andrew Hope
346
Reputation points
commented 2025-01-16T16:29:27.72+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 47%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESC%3C/text%3E%3C/svg%3E)
Sema Cobqn
0
Reputation points
2 answers
Company information got rejected during Microsoft Partner Registration
Dear team, I want to create a Microsoft AI Cloud Partner Program account to get publisher-verified status on my application. Upon registration, I was stuck in this process when I was asked to enter the company name and address details. Microsoft runs on…
asked 2023-11-30T13:30:09.7633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 33%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIT%3C/text%3E%3C/svg%3E)
Irfan Tri
30
Reputation points
commented 2025-01-14T08:23:52.9966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 82%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMB%3C/text%3E%3C/svg%3E)
Mudasir Bari
21
Reputation points
1 answer
One of the answers was accepted by the question author.
I had completed MCSE in the year 2001. I have lost my certificates. Need your help
In Turkey, I had completed MCP MCSA MCSE MCDBA in the year 2001. I have lost my certificates and PIN number. Need your help.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 70%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
3 answers
Error code 2003 when submitting app
I am trying to submit an update for my desktop bridge application to the Windows Store. There are only two changes I've made since the previous submission: I've upgraded the entire app to use .NET Core 3.1 (from 3.0) I am now building the app…
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 28.000000000000004%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
0 answers
Verification pending under account settings
Please help to create Microsoft AI Cloud Partner Program, its keep rejecting, Have all documents and 5 customer ready to onboard from google to Microsoft. Thanks & Regards Dilroop Kurikkallot SadaTech Solutions
asked 2025-01-10T12:53:59.1533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 53%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDK%3C/text%3E%3C/svg%3E)
Dilroop Kurikkallot
0
Reputation points
commented 2025-01-13T02:17:28.8933333+00:00
Junjie Zhu - MSFT
20,101
Reputation points Microsoft Vendor