How Do I Regain Access to My Account After Losing Access to Microsoft Authenticator?
I have a Microsoft Office Business Basic account. I am the admin using ********@pivothires.**microsoft.com Recently, I switched to a new mobile phone and lost access to my Microsoft Authenticator app. Now, every time I try to log in, Microsoft asks for a…
Certificate with thumbprint was not found in certificate store or has expired.
I created an APP on 2/16/2022 and a certificate that expires 2/16/2032. As of 1/10/25 I now get this error when I try to call the API Certificate with thumbprint 'xxxxxxx' was not found in certificate store or has expired. When I look in my Azure App…
Conditional Access Policy "Not Applied"
Hi! We got a Custom Application, which is called Tresorit We want to block all sign ins which come from Mobile Devices I created 2 Policys (Block & Allow) Block Policy: Users: Just me Target resources: Tresorit Conditions, Device platforms:…
Cannot Get SSO Configured For SalesForce
I am trying to setup SSO for the SalesForce Enterprise Application and am getting the following... I am also seeing this, even though SSO is enabled on the SalesForce side.
"User Experience" missing where I need to modify the failure screen on a conditional access plicy
We want to modify the Microsoft 365 Conditional Access Policy failure screen for Named Location. Microsoft's support says we should have a "User Experience" section to adjust the message displayed when a user fails to meet the policy…
About AADC version up
I have performed Inplace upgrade and got some error so I reinstall the Entra ID connect and got following error "For each new domain, your enterprise administrator must grant the necessary permissions to your synchronization account and there…
Default user flow is picking up Pre-Created B2C users but Custom Policy is not
I have a B2C tenant, where I have both, custom Policies and Default User-flows. I have both, local and federated user login setup for both of them. Now I pre-create the federated users into the B2C, via MS GraphAPI, I give a payload which looks like…
Lost Authenticator access. Not able to access any accounts. Microsoft Entra ID issue.
I lost access to my authenticator app on my phone and now I can not log into my MS account. It is not giving me the option for a password only, email code, text code. Only authenticator which I can no longer use. How do I get this resolved?
I'm the only admin for a workplace 365 Business Premium account and I need my authentication reset
I am the only admin for a 365 Business Premium account via the Microsoft Tech for Social Impact program. I did something with my authenticator app on my phone and am no longer able to access it. I've tried different things but each time end up having to…
Azure B2C Page layout version change log missing?
This is in regards to Azure B2C User Flows. There is not a child tag that pertains to B2C, userflows, or active directory (which is what the current changelog is under https://learn.microsoft.com/en-us/azure/active-directory-b2c/page-layout), so throwing…
Entra ID P2 isnt activating in my Azure tenant
Ive activated the Entra ID P2 free trial and my billing account shows it as active since yesterday, but in Azure its still not activating and gives an error when trying to "activate" Entra ID P2. Need some assistance here please!
Stuck in an infinite loop of MFA Action Required
I am the admin of my organization. I was accessing my account and admin centers normally, then I was prompted to add a secondary email (authenticator was already in use). After I submitted the secondary email I got stuck in an infinite loop of these two…
B2C tenant throws DirectoryUniquenessException when adding a user with unique email.
Hi and thank you in advance. Trying to create a user in a B2C tenant throws a Microsoft.Online.DirectoryServices.DirectoryUniquenessException, I have verified that the email is not part of the directory. What else can I do or how do I find the…
We're unable to validate your phone number
For a project we need access to the notification hub on short term. During signup we need to verify by phone. We have dutch fixed and mobile phones. (+31 as country code). I tried every option in the number field, but nothing seems to work. Even…
How to Recover Admin Microsoft Account with Lost MFA Access? I am the only member of my organization
Hi community, How can I recover my Microsoft admin account? Here’s the situation: I enabled MFA for my admin account in my phone, using only the Microsoft Authenticator app on my iPhone. I lost my phone in January 2025 and did not set up a backup for…
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On the application sidebar, I cannot see the Token Configuration under Manage Section
On the application sidebar, I cannot see the Token Configuration under Manage Section
O365 Sync Issues After On-Premises Exchange Decommissioning
In a transition from a Hybrid environment to nearly full cloud usage, the on-premises Exchange was shut down due to security concerns, following documentation and recommendations while leaving the schema intact. Currently facing issues managing user…
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Got a new phone now authenticator wont work to login to my microsoft 365
I have a business account for office 365. Went and got a new phone now authenticator will not work to let me login to office 365 business. It will however work to let me login to my family account thats still active. I have no way of getting into my…
Turned off Authenticator now stuck in authentication loop and unable to login- no call back for 4 days!!
After several unsuccessful attempts, I followed a tutorial from Microsoft to turn off the Authenticator App on my Microsoft 365 account and Admin account. Then when I went to log back in, I enter my credentials successfully. I get a screen that says…
Application requires admin consent, it keeps getting approved but nothing
Hello, One of our enterprise clients on Microsoft is trying to do the OAuth flow for our application ID but is facing an approval wall. The user is prompted with the window 'Approval required'. They fill in the 'Enter justification for requesting this…