17,637 questions with Microsoft 365-related tags

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Outlook 2024 - emails disappear from server after deleting emails in Outlook

Hi Microsoft community members, I have been using Outlook 2024 version 16.94.1 (not legacy version) for a month and started to notice copies of emails disappeared in the server after deleting emails in the Outlook inbox. I'm using POP account. Example of…

Office
Office
A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.
1,919 questions
Outlook
Outlook
A family of Microsoft email and calendar products.
4,504 questions
asked 2025-02-19T04:49:29.5733333+00:00
Andy Hsieh 0 Reputation points
answered 2025-02-20T02:45:10.04+00:00
Joan Hua-MSFT 4,735 Reputation points Microsoft Vendor
3 answers

Sent emails not being stored

Having issues with emails not appearing in the sent items for both a Gmail and Exchange account. This problem arose suddenly without any changes made to the setup. Using Outlook as part of Office 365 on a desktop and Samsung Email on a phone. Any…

Microsoft 365
Microsoft 365
Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.
5,770 questions
Outlook
Outlook
A family of Microsoft email and calendar products.
4,504 questions
asked 2025-02-16T21:46:02.01+00:00
DebraH 0 Reputation points
answered 2025-02-20T02:38:21.8033333+00:00
SokiGuo-MSFT 30,286 Reputation points Microsoft Vendor
2 answers

Word.exe keeps crashing unexpectedly

My computer keeps crashing unexpectedly with Word during use. The error message is as follows. I’ve tried to repair and reinstall it, but neither solution has fixed the issue. Office 2016 windows 10 22H2 错误应用程序名称: WINWORD.EXE,版本: 16.0.4266.1001,时间戳:…

Office Management
Office Management
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Management: The act or process of organizing, handling, directing or controlling something.
2,285 questions
asked 2025-02-06T07:52:43.76+00:00
程 邢 0 Reputation points
commented 2025-02-20T02:28:46.4066667+00:00
Jiajing Hua-MFST 14,805 Reputation points Microsoft Vendor
1 answer

What causes the available background colors for tables to change between documents?

have two documents--Document A and Document B. Both documents were created using Microsoft Office Professional Plus 2016 and saved in the .dox format. Each document has a table in it. When I try to change the background color for a row in the table, the…

Word
Word
A family of Microsoft word processing software products for creating web, email, and print documents.
960 questions
Office Development
Office Development
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Development: The process of researching, productizing, and refining new or existing technologies.
4,275 questions
asked 2025-02-13T14:44:09.7866667+00:00
fosgate3 0 Reputation points
commented 2025-02-20T02:21:39.33+00:00
Jiajing Hua-MFST 14,805 Reputation points Microsoft Vendor
1 answer

How to access Office 2021 on Windows 11. I have the key, but cannot open the programs.

Bought Office 20211 3/20/2024. Have been using it until last week. Now I cannot find a way to open it.

Office Management
Office Management
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Management: The act or process of organizing, handling, directing or controlling something.
2,285 questions
asked 2025-02-17T00:25:35.1266667+00:00
Jeffrey Harrow 0 Reputation points
commented 2025-02-20T02:17:41.55+00:00
Jiajing Hua-MFST 14,805 Reputation points Microsoft Vendor
2 answers

why cant he open word documen.

Hello Please i need your help on this issue. One of my customer is having with why cant he open word documen. When trying to open word docs in 365, it asks him to choose an app, and word is not on the list

Microsoft 365
Microsoft 365
Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.
5,770 questions
Word
Word
A family of Microsoft word processing software products for creating web, email, and print documents.
960 questions
Office Development
Office Development
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Development: The process of researching, productizing, and refining new or existing technologies.
4,275 questions
Office Management
Office Management
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Management: The act or process of organizing, handling, directing or controlling something.
2,285 questions
Word Management
Word Management
Word: A family of Microsoft word processing software products for creating web, email, and print documents.Management: The act or process of organizing, handling, directing or controlling something.
952 questions
Microsoft 365
Microsoft 365
Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.
5,770 questions
Word
Word
A family of Microsoft word processing software products for creating web, email, and print documents.
960 questions
Office Development
Office Development
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Development: The process of researching, productizing, and refining new or existing technologies.
4,275 questions
Office Management
Office Management
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Management: The act or process of organizing, handling, directing or controlling something.
2,285 questions
Word Management
Word Management
Word: A family of Microsoft word processing software products for creating web, email, and print documents.Management: The act or process of organizing, handling, directing or controlling something.
952 questions
asked 2025-02-14T10:43:04.1433333+00:00
John Peter 20 Reputation points
commented 2025-02-20T02:16:43.0866667+00:00
Jiajing Hua-MFST 14,805 Reputation points Microsoft Vendor
2 answers

why cant he open word documen.

Hello Please i need your help on this issue. One of my customer is having with why cant he open word documen. When trying to open word docs in 365, it asks him to choose an app, and word is not on the list

Microsoft 365
Microsoft 365
Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.
5,770 questions
Word
Word
A family of Microsoft word processing software products for creating web, email, and print documents.
960 questions
Office Development
Office Development
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Development: The process of researching, productizing, and refining new or existing technologies.
4,275 questions
Office Management
Office Management
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Management: The act or process of organizing, handling, directing or controlling something.
2,285 questions
Word Management
Word Management
Word: A family of Microsoft word processing software products for creating web, email, and print documents.Management: The act or process of organizing, handling, directing or controlling something.
952 questions
Microsoft 365
Microsoft 365
Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.
5,770 questions
Word
Word
A family of Microsoft word processing software products for creating web, email, and print documents.
960 questions
Office Development
Office Development
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Development: The process of researching, productizing, and refining new or existing technologies.
4,275 questions
Office Management
Office Management
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Management: The act or process of organizing, handling, directing or controlling something.
2,285 questions
Word Management
Word Management
Word: A family of Microsoft word processing software products for creating web, email, and print documents.Management: The act or process of organizing, handling, directing or controlling something.
952 questions
asked 2025-02-14T10:43:04.1433333+00:00
John Peter 20 Reputation points
commented 2025-02-20T02:16:43.0866667+00:00
Jiajing Hua-MFST 14,805 Reputation points Microsoft Vendor
0 answers

Unable to sign up for the Microsoft Developer Program

I am writing to report an issue I am experiencing while trying to sign up for the Microsoft 365 Developer Program. I have followed the steps outlined on the Microsoft Learn website, but after entering my personal details and phone number, I do not…

Microsoft 365 Developer Program
Microsoft 365 Developer Program
Microsoft 365: Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.Developer Program: A Microsoft program designed to help developers build cross-platform productivity experiences by giving them access to a developer subscription, sample data packs, documentation, training, experts, recommendations, and community events.
1 question
asked 2025-02-18T05:50:28.1533333+00:00
Nick Thiru 25 Reputation points
edited the question 2025-02-20T02:13:59.91+00:00
AllenXu-MSFT 23,816 Reputation points Microsoft Vendor
1 answer

To move outlook folder from local storage on the MAC to Exchange Cloud Storage

Hello Please i need your help on this issue. We are trying to move outlook folder from local storage on the MAC to Exchange Cloud Storage. WE followed this method: Export the Folder: In Outlook for Mac, go to File > Export. Select the items you…

Outlook
Outlook
A family of Microsoft email and calendar products.
4,504 questions
Office Mac
Office Mac
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Mac: A family of Apple personal computers that run the macOS operating system.
536 questions
Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
5,504 questions
asked 2025-02-15T18:11:37.2166667+00:00
John Peter 20 Reputation points
commented 2025-02-20T02:12:18.4133333+00:00
SokiGuo-MSFT 30,286 Reputation points Microsoft Vendor
1 answer

One Drive installation is failing due to too long file path that doesn't exist.

Hello Please i need your help on this issue. One Drive installation is failing due to too long file path. One of my team has been trying to install OneDrive, however after installation when we try and sync to the OneDrive account it comes up with an…

OneDrive
OneDrive
A Microsoft file hosting and synchronization service.
1,321 questions
Office Mac
Office Mac
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Mac: A family of Apple personal computers that run the macOS operating system.
536 questions
OneDrive Management
OneDrive Management
OneDrive: A Microsoft file hosting and synchronization service.Management: The act or process of organizing, handling, directing or controlling something.
1,352 questions
asked 2025-02-13T04:20:12.4966667+00:00
John Peter 20 Reputation points
commented 2025-02-20T02:06:36.4966667+00:00
Jiajing Hua-MFST 14,805 Reputation points Microsoft Vendor
2 answers

In MacOS, how move OneDrive to an external drive?

In MacOS, I need to move OneDrive to an external SSD drive. The Mac is a Mac mini and the drive is located in a permanent hub connected to the desktop. The Mac is running MacOS 15.3 I did follow the procedure but there is no synchronization. SSD drive is…

Office Mac
Office Mac
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Mac: A family of Apple personal computers that run the macOS operating system.
536 questions
OneDrive Management
OneDrive Management
OneDrive: A Microsoft file hosting and synchronization service.Management: The act or process of organizing, handling, directing or controlling something.
1,352 questions
asked 2025-02-06T21:11:19.5233333+00:00
Pedro Nunez 0 Reputation points
commented 2025-02-20T02:03:11.77+00:00
Jiajing Hua-MFST 14,805 Reputation points Microsoft Vendor
2 answers

Problem that i cannot open excel files directly with double clicks of mouse.

When I double-click Excel files on Windows, I get a message saying: "Cannot access the file. Try one of the following." The files won’t open, but if I open Excel.exe first and then load the files manually, they open and edit…

Office Management
Office Management
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Management: The act or process of organizing, handling, directing or controlling something.
2,285 questions
asked 2025-02-06T00:41:53.91+00:00
Lee, SeungWon (이승원) 0 Reputation points
commented 2025-02-20T02:02:09.4166667+00:00
Jiajing Hua-MFST 14,805 Reputation points Microsoft Vendor
1 answer

Office Script - Not working "Oops Something went wrong. An unxepected error..."

Hello, is there a particular reason why the code editor is not working? The office script has been enabled in the SharePoint Admin Center as instructed, but it is still not working. I have attached the screenshot. I would appreciate any help.

Microsoft 365
Microsoft 365
Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.
5,770 questions
SharePoint
SharePoint
A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.
11,232 questions
asked 2025-02-06T06:12:52.3133333+00:00
Johnwel Pius Amador 0 Reputation points
commented 2025-02-20T01:25:34.2733333+00:00
Ling Zhou_MSFT 21,730 Reputation points Microsoft Vendor
2 answers

Archiving SharePoint List Items with Lookup Fields

Hello everyone, I’m working on a project where I need to archive a SharePoint list, and I’m running into some challenges with capturing data from lookup columns effectively. I’m looking for suggestions or best practices from others who have tackled this…

Microsoft 365
Microsoft 365
Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.
5,770 questions
SharePoint Development
SharePoint Development
SharePoint: A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.Development: The process of researching, productizing, and refining new or existing technologies.
3,311 questions
asked 2025-02-11T09:09:35.6966667+00:00
Jatin Saini 0 Reputation points
commented 2025-02-20T01:21:19.1366667+00:00
Ling Zhou_MSFT 21,730 Reputation points Microsoft Vendor
1 answer

Does not getting any IP address after publishing MX record for M365 Portal

Dear Expertise, We are facing an issue with updating the MX record in the Microsoft 365 portal. After publishing the MX record, no IP address is being assigned to it. When we noticed this, we contacted our DNS provider, but they confirmed that they do…

Microsoft 365
Microsoft 365
Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.
5,770 questions
Microsoft Exchange Online
Microsoft Exchange Online Management
Microsoft Exchange Online Management
Microsoft Exchange Online: A Microsoft email and calendaring hosted service.Management: The act or process of organizing, handling, directing or controlling something.
4,756 questions
asked 2025-02-16T05:56:35.2733333+00:00
Dipto Adhikary 0 Reputation points
commented 2025-02-20T01:07:23.29+00:00
Alex Zhang-MSFT 5,205 Reputation points Microsoft Vendor
0 answers

Folder.AddToPFFavorites-Methode is not working under Office 2024 64 bit

Hello community, Currently, we are using the Folder.AddToPFFavorites method to add public folders to the favorites in Outlook 2016 (32-bit). As we prepare to switch to Office 2024 (64-bit), we have found that this method no longer works in the 64-bit…

Office Development
Office Development
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Development: The process of researching, productizing, and refining new or existing technologies.
4,275 questions
asked 2025-02-19T12:19:15.7733333+00:00
Adrian Tragé 0 Reputation points
edited the question 2025-02-20T01:03:36.5933333+00:00
Jiachen Li-MSFT 33,531 Reputation points Microsoft Vendor
1 answer

Forbidden on teams meeting request with graph api

"error": { "code": "Forbidden", "message": "", "innerError": { "request-id": "794cc8f3-6ad6-453c-8e07-9695b47d1f7b", …

Microsoft 365
Microsoft 365
Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.
5,770 questions
Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
10,898 questions
Microsoft Graph
Microsoft Graph
A Microsoft programmability model that exposes REST APIs and client libraries to access data on Microsoft 365 services.
13,088 questions
Microsoft Teams Development
Microsoft Teams Development
Microsoft Teams: A Microsoft customizable chat-based workspace.Development: The process of researching, productizing, and refining new or existing technologies.
3,568 questions
asked 2025-02-19T01:17:05.8133333+00:00
Umut Topuz 0 Reputation points
commented 2025-02-20T00:16:20.16+00:00
Vishwamurthy-MSFT 105 Reputation points Microsoft Vendor
0 answers

How Do I Regain Access to My Account After Losing Access to Microsoft Authenticator?

I have a Microsoft Office Business Basic account. I am the admin using ******@accessdzn. Recently, I switched to a new mobile phone and lost access to my Microsoft Authenticator app. Now, every time I try to log in, Microsoft asks for a verification code…

Microsoft Identity Manager
Microsoft Identity Manager
A family of Microsoft products that manage a user's digital identity using identity synchronization, certificate management, and user provisioning.
761 questions
asked 2025-02-20T00:11:45.63+00:00
Sean Crump 0 Reputation points
0 answers

How Do I Regain Access to My Account After Losing Access to Microsoft Authenticator?

I have a Microsoft Office Business Basic account. I am the admin using ******@accessdzn. Recently, I switched to a new mobile phone and lost access to my Microsoft Authenticator app. Now, every time I try to log in, Microsoft asks for a verification code…

Microsoft Identity Manager
Microsoft Identity Manager
A family of Microsoft products that manage a user's digital identity using identity synchronization, certificate management, and user provisioning.
761 questions
asked 2025-02-20T00:00:36.5933333+00:00
Sean Crump 0 Reputation points
1 answer One of the answers was accepted by the question author.

How Do I Regain Access to My Account After Losing Access to Microsoft Authenticator?

I have a Microsoft Office Business Basic account. I am the admin using ********@pivothires.**microsoft.com Recently, I switched to a new mobile phone and lost access to my Microsoft Authenticator app. Now, every time I try to log in, Microsoft asks for a…

Microsoft 365
Microsoft 365
Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.
5,770 questions
Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
8,095 questions
Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
23,296 questions
asked 2025-02-16T09:09:08.4533333+00:00
PIVOTHIRES INC 0 Reputation points
commented 2025-02-19T23:51:24.4233333+00:00
Sean Crump 0 Reputation points