Cannot activate xbox developer mode

Mike K 36

Hello, I’m a windows forms/UWP app developer. Id like to get some skills in developing Xbox UWP apps.

I'm unable to activate dev mode on my xbox. The console gives me an error 0x8015963D. The website app (aka.ms/activatexbox) gives me "access restricted" error. However. that's not all, if i click on "For assistance, please contact support" link, there's a blank "mailto" portion of the link. i.e. i cannot contact Microsoft's support regarding this issue.

Ive already spent 20 minutes talking to Microsoft representative on chat. Then we've made a call, operator, asked me to wait on the line, and after 5 minutes, the other person just hung up. (what kind of customer support is this?)

Anyway, my question is this. who can i contact to give me back access for the "Xbox devices" tab in my "Microsoft Partner Center" account ?

kris dodson 6 Reputation points

2022-07-20T07:22:53.547+00:00

I can’t even get past the payment info screen to sign up. It just gives me a place for a promo code. Talked to support on the phone and they thought I was talking about a game and were no help at all.
James Pound IV 0 Reputation points

2023-03-12T16:48:20.6666667+00:00

It's March 2023 and this error is still happening. It's unacceptable... I am a software engineer and want to make Xbox games, could someone at MS please fix this?
Franco Varela 0 Reputation points

2023-10-17T15:34:43.9433333+00:00

hola estimado, tengo el mismo problema, usted pudo solucionarlo? y si fuera así, podría explicarme cómo solucionarlo porfavor,

1 answer

Roy Li - MSFT 33,496 Reputation points Microsoft Vendor

2022-07-20T03:03:53.817+00:00

Hello,

Welcome to Microsoft Q&A!

You could try to do that via the hidden developer settings menu. Please go to Settings > System > Console Info > Press LB RB LT RT > Developer Settings > Developer Mode.

Thank you.

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1 person found this answer helpful.
Mike K 36 Reputation points

2022-07-20T06:17:06.577+00:00

Hello, thank you for trying to help me. As i stated before, it gives me an error 0x8015963D on console.

kris dodson 6 Reputation points

2022-07-21T04:13:04.28+00:00

Did you ever get past the payment screen? I still cant sign up

Roy Li - MSFT 33,496 Reputation points Microsoft Vendor

2022-07-21T07:40:04.647+00:00

It is a known issue that the payment page is not loaded. The related engineers are trying to fix this. Sorry for the inconvenience.

Slash The Wolf-Hedgehog 10 Reputation points

2023-01-22T19:55:38.37+00:00

This is still happening

Dice TV 10 Reputation points

2023-04-26T13:55:05.16+00:00

unable to active dev mode on Xbox i am geeting error massage while doing active dev mode please do help for this

Julien Schmitt 0 Reputation points

2023-04-26T17:01:37.09+00:00

same for me

Nite Lore 5 Reputation points

2023-07-29T04:34:00.99+00:00

Sir, I did what u told and it saids "something went wrong" after I click in developer mode

Mate👹👾 0 Reputation points

2024-12-09T21:24:27.9866667+00:00

hello i just cant im js so angry rn it still says when i wanna go to dev mode it STILL says: we cant authorise ut console????? and error code 0x8015963D
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Cannot activate xbox developer mode

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