Users that have run a specific metered software program report is blank

Giovanny Jimenez 1 Reputation point
2020-08-26T15:54:28.313+00:00

Hello

This issue is for the Microsoft Endpoint Configuration Manager Software Metering Report

Microsoft Endpoint Configuration Manager Version: 1910

Details:
I find myself in a unique situation where this software metering report is showing up blank. When I click on the Value for Rule Name, I do not see any of the software that is metered. I cannot look up the Year without filing the Rule Name in. The same for the year.

Report name: Users that have run a specific metered software program
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I am trying to pull usage reports for MS Visio and MS Project.

Any help will be appreciated!

Thanks,
Gio

Microsoft Configuration Manager Application
Microsoft Configuration Manager Application
Microsoft Configuration Manager: An integrated solution for for managing large groups of personal computers and servers.Application: A computer program designed to carry out a specific task other than one relating to the operation of the computer itself, typically to be used by end users.
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  1. AllenLiu-MSFT 45,531 Reputation points Microsoft Vendor
    2020-08-27T06:17:45.607+00:00

    Thank you for posting in Microsoft Q&A forum.
    Have you already created any software metering rule and enable them?
    The report will show all created rules whether you enabled it or not.
    But only when you enable it and run the rule, the Month and Year can be optional.
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  2. AllenLiu-MSFT 45,531 Reputation points Microsoft Vendor
    2020-08-28T09:18:30.077+00:00

    All the other reports in Software Metering are working

    So the report Computers that have run a specific metered software program also works fine, but does not work for users. It's really strange.
    Could you help to check the Date Modified to see if any possible the report has been modified?
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