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Blank existing word documents after update

Julia Kellam 1 Reputation point
2020-08-11T14:57:42.437+00:00

Hi there,

I updated my microsoft word and now when I open a preexisting word document, the document is blank. When I open a new document I am not able to type. Please help!

Thanks very much,
Julia

Word Management
Word Management
Word: A family of Microsoft word processing software products for creating web, email, and print documents.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Emi Zhang-MSFT 25,631 Reputation points Microsoft Vendor
    2020-08-12T07:19:27.66+00:00

    What version of Office did you use? Did all Word documents have this problem after updating? I suggest you try to repair Office application and check the result: repair-an-office-application-7821d4b6-7c1d-4205-aa0e-a6b40c5bb88b

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  2. Stefan Blom 2,276 Reputation points MVP
    2020-08-12T13:33:10.673+00:00

    An Office repair would be the first line of attack.

    If you are running a subscription version, I recommend that you verify that your subscription is active.

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