inactive microsoft office 365

Question

dear,

I have bought microsoft office 365 and I had activated before. However when I am using microsoft office such s excel or powerpoint , there was a note that my office is inactive

Answer 1

Hi，

The link below may help you.

https://support.microsoft.com/en-us/office/unlicensed-product-and-activation-errors-in-office-0d23d3c0-c19c-4b2f-9845-5344fedc4380?ui=en-us&rs=en-us&ad=us

But since the issue is more about office and for further help, I suggest you submit a new case to the office community as they will be more professional on your issue.

https://techcommunity.microsoft.com/t5/office-365/ct-p/Office365

Best regards,
sylvia

Answer 2

Hello,

Please follow the guidance provided here to activate Office 365:

https://support.microsoft.com/en-us/office/activate-office-5bd38f38-db92-448b-a982-ad170b1e187e

Hope this helps!

Answer 3

Hi,

Just checking in to see if the information provided was helpful.

if yes, you may mark useful reply as answer, if not, welcome to feedback.

Best regards,
Sylvia