AADSTS90002: Tenant not found

Question

Troubleshooting details If you contact your administrator, send this info to them. Copy info to clipboard Request Id: e89e1fba-cbac-432d-b247-96671d3b8400 Correlation Id: 631c8d83-d5f2-4691-ad38-6424e5621a50 Timestamp: 2020-08-03T02:02:56Z Message: AADSTS90002: Tenant 'dbaa7b03-1d44-4f1f-9b9a-9e4a7813cf1f' not found. This may happen if there are no active subscriptions for the tenant. Check to make sure you have the correct tenant ID. Check with your subscription administrator. Advanced diagnostics: Enable If you plan on getting support for an issue, turn this on and try to reproduce the error. This will collect additional information that will help troubleshoot the issue -------------------------------- More details: I am using a Free Trial account . As part of a Lab associated to AZ 104 training I created a Tenant and at the end of the exercise "delete" the new tenant created keeping only the "default". Now when I tried to log out of my account I am getting the error "AADSTS90002: Tenant 'dbaa7b03-1d44-4f1f-9b9a-9e4a7813cf1f' not found". I already confirmed that this ID belong to the Tenant I already delete not the "default" tenant . It looks like Azure is still looking for the delete tenant instead of pointing to the Deafult and only Tenant in my account .....How I can fix this problem.?." . Notes: I have not a standard Azure support account only the Basic for my trial which is not including request help to support team

Answer 1

Hi @jc rodriguez ,

Please try using a new browser in incognito mode, or removing Azure URLs from your cache. My guess is that your old login settings might be stored.

I would also check the troubleshooting guide to make sure that there aren't any dependencies in that tenant that are preventing the full deletion. https://learn.microsoft.com/en-us/azure/active-directory/users-groups-roles/directory-delete-howto