I cant get in my xbox acount

Question

I have my account Xxkatiemcraftxx but i cant get into it. Once i sign in I get this other account that is not mine (I used same gmail) and now idk what to do i want my account back bc i wiped my computer(had a virus) and cant get minecraft back without it

Answer 1

XBox is not currently supported here on QnA. They're actively answering question in dedicated forums here.

https://answers.microsoft.com/en-us/xbox/forum

--please don't forget to Accept as answer if the reply is helpful--

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Regards, Dave Patrick ....
Microsoft Certified Professional
Microsoft MVP [Windows Server] Datacenter Management

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